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Rebound Fitness Reviews 

2,389
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 269 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing their deep satisfaction with the overall business offering. Many customers frequently praise the exceptional product quality, noting that the fitness equipment features a sturdy construction, quiet operation, and a remarkably fast delivery service. Additionally, people point out the highly responsive customer support team, alongside the smooth, fun, and enjoyable daily user experience provided by the products. Some reviewers were not happy with certain logistical and assembly aspects, noting unexpected postage costs, minor missing parts upon arrival, or initial challenges with leveling the equipment legs properly.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that the rebounder is very sturdy, well built, and... See more

Quality

People report positive experiences with quality, highlighting that the equipment is exceptionally well built,... See more

User experience

Users describe positive interactions with user experience, highlighting the smooth, comfortable bounce and... See more

Customer service

Customers had great satisfaction with customer service, consistently highlighting prompt, helpful replies and... See more

Delivery service

Clients share positive opinions on delivery service, expressing strong satisfaction with the remarkably fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an issue with my spring rebounder and Liz was amazing!!! Seriously the best service ever!! Someone give her a raise seriously !! She delt with my issue so efficiently, only needed th... See more

Company replied

Rated 5 out of 5 stars

Very quick delivery. The Rebound Fitness trampoline is very sturdy and good quality. I also received access to some online workout sessions to enable me to exercise safely. I love the fact it is not... See more

Company replied

Rated 5 out of 5 stars

I had to contact customer services with a warranty issue (one mat tab was ripped) 9 months or so after purchasing a rebounder. The Rebound Fitness employee Liza was impressively responsive and helpful... See more

Company replied

Rated 5 out of 5 stars

I love my rebounder. The ordering and delivery process from the UK to Australia was seamless and the product is so sturdy and easy to put together with the stability bar. I’m loving bouncing whenever... See more

Company replied



Company details

  1. Exercise Equipment Shop
  2. also in
  3. Fitness Class
  4. Physical Fitness Programme
  5. Sporting Goods Shop

Written by the company

Rebound Fitness are the leading Rebounding company supplying high quality mini-trampolines to suit all budgets and 100s of rebounding workouts streamed through our online membership platform and also available on DVD. Through our flagship "Bounce & Burn" programme, we have trained over 2500 instructors and helped to set up rebounding classes with freelance instructors in the community, gyms and health clubs, physio's and other therapists and junior/secondary schools - as well as individuals who prefer to Bounce to their own beat in the comfort of their own home, at the office or on the move!

Rebound Fitness

Written by the company

Put the FUN back into Fitness!
Our mission is to get the nation bouncing, put the FUN back into fitness and help people across the globe to lead healthy, happy & well-balanced lifestyles.

Excellent Customer Service

Guaranteed Smiles!

We are committed to outstanding customer service. Any questions or issues please contact our customer service team by email (for the quickest response) or by phone and we will do our best to support you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(2,389)

263 reviews in the last 12 months

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Rated 5 out of 5 stars

First rebounder at this price point - WORTH IT!

My wife and I have been rebounding religiously for 3-4 years now. In that time we have gone through 3 different "bargain" rebounders. We figured it was time to spend a few bucks on one and what a difference! The rebounder is rock solid, a good size (we went with the 44" model), but what made the decision for us over others at this price point was that when I had questions regarding replacement bungees (which have been VERY necessary with the other rebounders we went through), they answered my question very quickly and did not take that opportunity to inundate my inbox with spam (as opposed to another manufacturer at this price point - that never even responded to my question). Very professional.

I am hoping not to have any reason to contact customer service, but it is very good to know that if I do, I will be heard.

2 September 2026
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Reply from Rebound Fitness

Hi Jeff, thank you so much for sharing your 5 star review! We’re thrilled to hear that the rebounder feels rock solid and is meeting your expectations. We do pride ourselves with providing excellent customer service and we believe that being responsive and respectful of our customers’ time is just as important as making a quality product.
We hope you and your wife enjoy many years of happy rebounding!

Rated 5 out of 5 stars

Super fast delivery to Munich

Super fast delivery to Munich, Germany and best quality rebounder

7 September 2026
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Reply from Rebound Fitness

Thank you, David, for your 5 star review and your additional feedback. We really do appreciate you taking the time to do so. Please don't forget that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

The BEST British rebounders and amazing…

The BEST British rebounders and amazing customer service. I highly recommend!!!!

1 September 2026
Unprompted review
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Reply from Rebound Fitness

Hi Leonie, WOW! Thank you so, so much for your amazing review - we really appreciate your total endorsement! Thank you again

Rated 5 out of 5 stars

I’ve had a FitBouncePro for years and…

I’ve had a FitBouncePro for years and use it daily. Within the last year it had started squeaking a lot. This year whilst using it at 6am on my patio it made me cringingly aware of the increased cacophony is was making and my poor neighbours.
I emailed the company and received a quick and super helpful response from Liza. After several emails and me moving the bungees she offered a replacement mat as a solution.
I am happy to report I now have a squeak free bounce.
Thanks Liza for being so incredibly helpful. Brilliant customer service. 🤩⭐️

6 September 2026
Unprompted review
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Reply from Rebound Fitness

Hi Kate, thank you so, so much for the fabulous review you submitted. We really appreciate it when customers take the time to review their experience with our company. We do pride ourselves on providing excellent customer service so again thank you for your endorsement.

Rated 4 out of 5 stars

Great kit and company

I ordered through Amazon but still felt I had the support of the Rebound Fitness company. They have a very helpful website. Once I had set it up, the equipment is really sturdy and well made. Great to use. However I had imagined it would be easy to fold up and put away, as it is it’s quite tricky to set up, let alone take up and down with each use. I had to get a friend to help open it out as it was so stiff with the bungees. So I have it out all the time in my living room, which does encourage me to use it more. It was bigger than I thought as well but that’s my fault for not noting the size. And actually it does need to be that big. I gave it 4 stars even so as it is a great piece of kit.

24 August 2026
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Reply from Rebound Fitness

Hi! Thank you so much for your review and your additional comments. Please remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

I have had an excellent experience with…

I have had an excellent experience with the Rebound Fitness customer support. They were very friendly and helpful. I love the Rebound Fitness trampolines and now also their customer support. I'll continue to buy their products because I know I'm ordering from a good company.

4 September 2026
Unprompted review
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Reply from Rebound Fitness

Hi Glen, thank you so much for taking the time to submit your glowing review and your additional comments. We really appreciate it!

Rated 5 out of 5 stars
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Reply from Rebound Fitness

Hi Jim, many thanks for the 5 star review. We do pride ourselves in providing excellent customer service so we really appreciate your endorsement!

Rated 4 out of 5 stars

My rebounder is excellent but

My rebounder is excellent, I love using it & would’ve given 5 stars but found I could not unfold it alone, needs 2 people as it’s so tight . I am 72 but very fit, couldn’t pull it apart without my husbands help. Have to leave it unfolded so that I can use it when I’m alone.

17 August 2026
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Reply from Rebound Fitness

Hi Lynn, thank you for your 4 star review and your additional comments. Please try lubricating the hinges with vaseline or coconut oil and this should help. Also the more often the rebounder is folded it will become easier. Please let us know if this helps. service@rebound.fitness

Rated 5 out of 5 stars

Great Fun

Very quick delivery. The Rebound Fitness trampoline is very sturdy and good quality. I also received access to some online workout sessions to enable me to exercise safely. I love the fact it is not putting pressure on my feet as I suffer from Plantar fasciitis. Great product. Its fun to use and hopefully will enable me to become fitter.

1 September 2026
Unprompted review
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Reply from Rebound Fitness

Hi Teresa, we really appreciate you taking the time to submit a review and your additional comments. We are so pleased to read that rebounding enables you to exercise without compromising your plantar fascitis. Please remember that we are only an email away should you have any questions or concerns- we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Excellent product, I've got more energy and am sleeping better

Delivery was quick, and after sales customer service was surprisingly good. I had a question and staff looked after me beyond my expectations.

Really loving the Fit Bounce pro XL, which I bought on the recommendation of Angie Balgemann. She was right; it is excellent quality and is perfect for someone like me who won't ever be doing high intensity crazy rapid bounce-leaps. This rebounder feels wonderful and it's gentle on my ageing knees. At first I was regretting buying the XL size instead of the standard one, but now I've been using it for a couple of weeks I'm very happy to have the extra space to move around.

My only regret is not buying the stability bar at the same time as the rebounder. I'd talked myself out of it but now I have one I'm so pleased: it's a truly useful addition. I like touching base with the bar when looking up and out the window to make sure I'm centred on the mat, bouncing with my eyes closed, my adult son uses it to help with his ACL rehab exercises, and my grandchildren love doing (carefully supervised) split jumps with it.

I'm not an 'exerciser', or I wasn't. After having 4 children there are parts of my body that are no longer in their ideal position, so I thought rebounding was not for me. Since then I've learned that gently pushing into the mat — the health bounce — is something I can do, and it is doing me good. My sleep has noticeably improved and that is a miracle in itself. I can see myself doing this daily for the rest of my life.

2 September 2026
Unprompted review
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Reply from Rebound Fitness

Hi Ellane, thank you so, so much for taking the time to submit your very insightful review. We love reading about our customers' experience with our service and products, and yours tops the bill! We wish you, and the family, many happy 'bouncing' hours! Thank you once again ... service@rebound.fitness

Rated 5 out of 5 stars

Good quality

Good quality, I've only had it for a couple of days,but everything seems fine up to now.
I've never used a rebounder before and was shocked at how you can get a sweat on and heart rate up just bouncing. Much easier than walking, running. Plus it's more enjoyable. Easy way to look after the old bod'

31 August 2026
Unprompted review
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Reply from Rebound Fitness

Hi Darren, welcome to the world of rebounding! So pleased to read that you are enjoying your new 'bouncing' regime! Please remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Great product amazing customer service

I bought a rebounder from Rebound Fitness & used it every day for 3/4 yrs I loved it, great quality. When I had a problem with it I contacted them & they resolved my issue immediately. Great product, amazing customer service highly recommend them thank you.

20 August 2026
Unprompted review
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Reply from Rebound Fitness

Hi Warren, thank you so much for your 5 star review and you additional comments. So pleased to read that we were able to resolve your issue to your full satisfaction.

Rated 5 out of 5 stars

Prompt delivery of goods

Prompt delivery of goods. Arrived packaged in good condition. Tracking advice was supplied and easy to navigate website. Good quality product.

24 August 2026
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Reply from Rebound Fitness

Hi Rachel, we really appreciate you taking the time to submit a review, and thanks for the 5 stars, but also for your additional comments - thanks!

Rated 5 out of 5 stars

Highly recommend for both children and adults

I am a Rebound Therapy Trainer in Australia (Children's Therapy Services Queensland) and I would highly recommend the Rebound Fitness Rebounders for schools, education provisions, homes and therapy clinics. The quality is amazing, the perfect size and robust for both an adult and child. Customer Services and shipment was great too

30 August 2026
Unprompted review
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Reply from Rebound Fitness

Hi Michelle, on behalf of everyone at Rebound.Fitness I would like to thank you for your fabulous review, endorsement and recommendation. Thank you again!

Rated 5 out of 5 stars

I had to contact customer services with a fault during warranty period

I had to contact customer services with a warranty issue (one mat tab was ripped) 9 months or so after purchasing a rebounder. The Rebound Fitness employee Liza was impressively responsive and helpful, my emails were usually answered within a matter of hours (one time in just 9 minutes). She resolved the fault to my complete satisfaction. I own a Maximus Pro Gym with springs. It has a powerful rebound response plus supportive cushioning on the down push which makes for a vigorous and enjoyable workout. It is a key part of my weekly fitness routine.

21 August 2026
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Reply from Rebound Fitness

Hi Nicholas, we really appreciate you taking the time to submit your review. We do pride ourselves on providing excellent customer service, and are so pleased to read that Liza, our super star, resolved your issue to your complete satisfaction! Thank you once again.

Rated 5 out of 5 stars

Communication with help

Communication with help! Excellent response to my needs! Thank you!

24 August 2026
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Reply from Rebound Fitness

Hi Robert, so pleased to read that we were able to respond to your needs to your complete satisfaction. We always aim to provide excellent support, so many thanks for your endorsement! Thanks you again.

Rated 5 out of 5 stars

Good value for an extremely well built…

Good value for an extremely well built rebounder. It arrived carefully packaged and needed little assembling. It was delivered by courier within a couple of days after ordering. The rebounder is very quiet with a very low profile, which means it is easy to store as the legs are foldable. Early days regarding fitness improvements but it is great fun.

19 August 2026
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Reply from Rebound Fitness

Hi Jackie, thanks so much for the 5 star review and for taking the time to submit additional feedback - we really appreciate it. Please remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Rebound Fitness went above and beyond…

Rebound Fitness went above and beyond to make sure I ordered the right product for me. I really appreciate the thoroughness and excellent customer service!

11 August 2026
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Reply from Rebound Fitness

Hi Dana, So happy to read that we were able to help you with. your choice of rebounder. We do pride ourselves on providing excellent customer service, so many thanks for your endorsement! service@rebound.fitness

Rated 5 out of 5 stars

Sturdy and fun to use

Sturdy, stable, well-constructed kit that folds easily (with a little practice). It’s heavy, so carrying it about is a workout in itself, but compact. Easy and fun to use. The accompanying videos are helpful.

17 August 2026
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Reply from Rebound Fitness

Hi Valda, thank you so much for your lovely 5 star review. We really appreciate you taking the time to submit the review and your additional comments

Rated 5 out of 5 stars

Great bit of kit

Great bit of kit, I’m really happy with my new toy and my legs feel stronger already

10 August 2026
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Reply from Rebound Fitness

Hi Stephen, thanks so much for taking the time to submit a review, and for your additional feedback. So pleased to read that you are already experiencing the benefits! Don't forget that we're here to help should you have any questions or concerns at all. Thanks again ... service@rebound.fitness

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