Unf the windscreen of car I hired last year was hit by a stone and damaged so was in danger of losing my deposit. I made the best decision ever by taking out the policy and money the rental company to... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I only found out about this service through moneysavingexpert.com and an article about rip off car hire companies. Literally 6 hours before picking my car up you managed to save me over £130 for 4 da... See more
Company replied
Long time user of reduced my excess but never had to claim. Returned my car hire to be informed of damage on the rear of the car which I was completely unaware aware of. Got stung with a £600 bill for... See more
Company replied
I have been using annual excess car hire insurance for years and it gives me a comfort and savings when turning down the hire company’s policies. This year my hire car trip was running beyond the en... See more
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Company details
- #99 of 226 best companies in Insurance agency
- #110 of 170 best companies in Insurance broker
- #51 of 138 best companies in Insurance company
About ReduceMyExcess
Written by the company
ReduceMyExcess is a leading provider of car hire excess insurance, created to offer drivers a clearer and more affordable alternative to costly rental company waivers. ReduceMyExcess has been recognised with the Which? Best Buy award for our hire car excess insurance.
Since 2011, we have focused on providing comprehensive and affordable car hire excess insurance policies alongside uncomplicated information to help customers make informed decisions when renting a car.Contact info
United Kingdom
- reducemyexcess.co.uk
ReduceMyExcess Car Hire Excess Insurance
4.7
Excellent
3K reviews
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Easy and simple
Rather simple and direct process, getting the needed details to make decision
17 May 2026
Reply from ReduceMyExcess
Hi,
Thank you for your feedback. We’re pleased to hear you found the process simple and that the ReduceMyExcess website gave you the information you needed to make a decision.
Kind regards,
Anna
Very happy with my experience
Very happy with my experience. My claim was dealt with promptly.
10 February 2026
Reply from ReduceMyExcess
Hi,
We're so glad to hear your claim was handled promptly and that you had a positive experience with us. Thank you for your feedback.
Kind regards,
Anna
First class service once again
17 May 2026
Reply from ReduceMyExcess
Hi,
Thank you for your feedback. We’re glad you had another great experience with us.
Kind regards,
Anna
Simple and inexpensive…
Simple process and an inexpensive solution to the usual hire car excess fiasco abroad.
17 May 2026
Reply from ReduceMyExcess
Hi Kevin,
Thank you for your feedback. We’re pleased to hear you found the process simple and that the cover offers a cost‑effective alternative to excess charges abroad.
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Timothy,
Thanks for your review. We’re glad you found everything simple, easy to arrange, and good value.
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Chris,
We're glad to hear the purchase process was easy for you. If you do need to make a claim, our team will be happy to help.
Kind regards,
Anna
Refused refund
Didn’t remind me to cancel annual subscription. Then refused to refund me when paid for alternative subscription with sister company.
14 May 2026
Reply from ReduceMyExcess
Hi Jerzy,
Thank you for taking the time to leave a review. We’re sorry to hear you were unhappy with the automatic renewal of your annual policy.
We can confirm a renewal invitation email was sent 21 days prior to renewal, advising of the upcoming charges.
We would also like to clarify that your refund request had not been refused; unfortunately, we had not yet responded to your enquiry at the time your review was posted.
I can confirm this has now been resolved for you, and one of our agents has responded via email.
Kind regards,
Chloe
I value this product
I value this product - It gives me peace of mind when hiring a car - I’ve needed to make a claim and was so impressed with the service - much more friendly and responsive than the car hire company! Thank you!
14 May 2026
Reply from ReduceMyExcess
Hi Claire,
We are so pleased to hear that our product provides you with peace of mind and that our service exceeded your expectations when you needed to make a claim. Thank you for your kind words!
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Ralph,
We're happy our service was simple and affordable. Thank you for your positive feedback!
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Sofie,
We're happy to hear that our renewal process was easy and timely for you.
Kind regards,
Anna
Reply from ReduceMyExcess
Hi,
We're happy to hear the process of taking out a policy with ReduceMyExcess was easy for you. Thank you for your positive feedback.
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Tony,
We're happy you found our service easy to use and a good value. We appreciate your feedback!
Kind regards,
Anna
Easy to renew
14 May 2026
Reply from ReduceMyExcess
Hi,
We're happy you found renewing your ReduceMyExcess policy easy.
Kind regards,
Anna
Easy way to do it
16 May 2026
Reply from ReduceMyExcess
Hi Geoff,
We're glad you found it easy to take out a policy with ReduceMyExcess. Thank you for your review.
Kind regards,
Anna
Easy to follow on line choices
14 May 2026
Reply from ReduceMyExcess
Hi Mr Harris,
We are glad our online choices were easy to follow. Thank you for your positive feedback.
Kind regards,
Anna
Simple and Easy
Simple , easy to use website and having claimed in the past , or was a quick payout.
13 May 2026
Reply from ReduceMyExcess
Hi Reg,
We're so glad you found our website simple and easy to use, and appreciate you highlighting our quick payout process in the event of a claim.
Kind regards,
Anna
Easy to follow website
14 May 2026
Reply from ReduceMyExcess
Hi Paul,
We're happy to hear our website is easy to follow. We appreciate your positive feedback!
Kind regards,
Anna
Robbers
They have my card details from last year, they sent me email telling me this year your excess is reduce will renew your policy & collect money from your card in next 2 weeks.JOKE
16 May 2026
Reply from ReduceMyExcess
Hi Fahim,
Thank you for taking the time to leave a review, we are sorry to hear you are unhappy with the upcoming renewal.
Should you no longer require cover, please get in touch using our contact form, and an agent will happily assist with your request:
https://reducemyexcess.co.uk/app/contact-us/
Kind regards,
Chloe
Easy to use and good price
15 May 2026
Reply from ReduceMyExcess
Hi Douglas,
We're happy our service was easy to use and offered a good price. Thank you for your positive feedback.
Kind regards,
Anna
Straight forward
13 May 2026
Reply from ReduceMyExcess
Hi Lee,
We're happy to hear you found everything straightforward with ReduceMyExcess.
Kind regards,
Anna
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