Unf the windscreen of car I hired last year was hit by a stone and damaged so was in danger of losing my deposit. I made the best decision ever by taking out the policy and money the rental company to... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I only found out about this service through moneysavingexpert.com and an article about rip off car hire companies. Literally 6 hours before picking my car up you managed to save me over £130 for 4 da... See more
Company replied
Long time user of reduced my excess but never had to claim. Returned my car hire to be informed of damage on the rear of the car which I was completely unaware aware of. Got stung with a £600 bill for... See more
Company replied
I have been using annual excess car hire insurance for years and it gives me a comfort and savings when turning down the hire company’s policies. This year my hire car trip was running beyond the en... See more
Company replied
Company details
- #99 of 225 best companies in Insurance agency
- #109 of 170 best companies in Insurance broker
- #50 of 138 best companies in Insurance company
About ReduceMyExcess
Written by the company
ReduceMyExcess is a leading provider of car hire excess insurance, created to offer drivers a clearer and more affordable alternative to costly rental company waivers. ReduceMyExcess has been recognised with the Which? Best Buy award for our hire car excess insurance.
Since 2011, we have focused on providing comprehensive and affordable car hire excess insurance policies alongside uncomplicated information to help customers make informed decisions when renting a car.Contact info
United Kingdom
- reducemyexcess.co.uk
ReduceMyExcess Car Hire Excess Insurance
4.7
Excellent
3K reviews
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Reply from ReduceMyExcess
Hi Carole,
We're glad you found our service easy to use and very clear. Thanks for your feedback!
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Vivien,
We appreciate your feedback and are happy our website was easy to use. Thank you!
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Clive,
We're glad to hear you found the application process quick and simple. We appreciate your feedback.
Kind regards,
Anna
Easy to use and competitive web site
14 May 2026
Reply from ReduceMyExcess
Hi Glen,
We're happy you found our website easy to use and our policies competitive in price. Thank you for your feedback.
Kind regards,
Anna
Great customer service and quick…
Great customer service and quick response times. The cover is exactly as described.
5 May 2026
Reply from ReduceMyExcess
Hi Andy,
We're so glad you experienced great customer service and quick responses. We appreciate you noting the cover matched its description.
Kind regards,
Anna
All very good
11 May 2026
Reply from ReduceMyExcess
Hi Rizzo,
We're happy you're happy!
Kind regards,
Anna
Fast simple process for renewing plicy…
Fast simple process fro renewing plicy with a lower premium.
14 May 2026
Reply from ReduceMyExcess
Hi Pab,
We're glad to hear your policy renewal was a fast and simple process with a lower premium. Thank you for your feedback!
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Domingos,
We're happy you found our service at ReduceMyExcess to be great.
Kind regards,
Anna
I have used this site numerous times…
I have used this site numerous times for the occasions when I rent a car. It is good value (although I have not yet had to make a claim!) and easy to navigate.
13 May 2026
Reply from ReduceMyExcess
Hi Adrian,
We're so glad to hear you find our site easy to navigate and a good value for your car rental needs. Thank you for your positive feedback!
Kind regards,
Anna
Site easy to use
12 May 2026
Reply from ReduceMyExcess
Hi Mr Hoinville,
We're glad our site was easy to use. We appreciate your feedback.
Kind regards,
Anna
Double Bookings Appreciated
A colleague had already booked insurance with this same company in the same vehicle . Tried to cancel spare and unnecessary policy but no one got in touch despite saying they would. Rip off Britain on full chat again.
14 May 2026
Reply from ReduceMyExcess
Hi Jim,
Thank you for taking the time to leave a review. We’re sorry to hear you were unhappy with your experience.
Unfortunately, due to a high volume of enquiries, there was a delay in responding to your request.
I can confirm that one of our agents has now been in touch to help resolve this for you.
Kind regards,
Chloe
DON'T USE THIS COMPANY
Was very pleased with the price but have just found out that my policy is not valid. Apparently this is because my Enterprise hire car is not a hire car apparently because my insurance company ordered it. I cancelled the policy straight away but was refused refund. WOULD NOT RECOMMEND!
7 May 2026
Reply from ReduceMyExcess
Hi there,
Thank you for taking the time to leave a review. We are sorry to hear about your experience.
Our policy covers rental agreements that are arranged and paid for by the policyholder, as outlined in the policy terms and conditions. Unfortunately, if the hire vehicle is arranged by an insurance company or another third party, this is classed as a courtesy car and would not be covered under the policy.
I can see that you are currently in contact with a member of our team, who is looking into this matter further for you.
Kind regards,
Chloe
Reply from ReduceMyExcess
Hu Thomas,
We appreciate your feedback! We're glad you found our website easy to use and the price great.
Kind regards,
Anna
friendly and efficient
13 May 2026
Reply from ReduceMyExcess
Hi,
Thank you for your feedback. We’re pleased to hear you found the ReduceMyExcess website friendly and efficient.
Kind regards,
Anna
Great for all the family if you plan on multiple hires.
So far it’s great. Good price. Cover all the family even if the daughters are on their own. Haven’t had to make a claim yet 🤞 but all looks great. Worrying that they don’t cover Green Motion. Not that I’d ever hire from them again, but it would be nice to know that up front rather than find it in the small print.
20 March 2026
Reply from ReduceMyExcess
Hi Brian,
Thank you for your feedback. We’re pleased to hear you’ve found the cover good value and suitable for the whole family, especially when hiring regularly. It’s great to know it gives you peace of mind.
We’re sorry for any confusion around Green Motion. Cover is available when renting from them, but we’ll review how this is presented on our website to understand where it may suggest otherwise. Your feedback is really helpful and will be shared with the team as we continue to improve clarity.
Kind regards,
Anna
Quick and easy to set up
13 May 2026
Reply from ReduceMyExcess
Hi Martin,
Thank you for your feedback. We’re pleased to hear you found the cover quick and easy to set up with the ReduceMyExcess website.
Kind regards,
Anna
Nice and quick and good value.
13 May 2026
Reply from ReduceMyExcess
Hi Donal,
Thanks for your review. We’re glad you found everything quick, easy, and good value.
Kind regards,
Anna
Great price and renewal for 2026 at same as 2025.
Great price and renewal for 2026 was the same as last year.
Not had the need to claim yet but had a need to contact customer services on one occasion, to confirm a point, and got a satisfactory response very quickly.
10 May 2026
Reply from ReduceMyExcess
Hi Cameron,
Thank you for your feedback. We’re pleased to hear you found the cover competitively priced and that your renewal remained consistent this year. It’s also great to know our customer service team was able to assist you quickly when needed. If you do need to make a claim, our team will be here to support you.
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Ian,
It's great to hear you found the ReduceMyExcess website quick and easy to use.
Kind regards,
Anna
Fast and convenient renewal
I have been using annual excess car hire insurance for years and it gives me a comfort and savings when turning down the hire company’s policies.
This year my hire car trip was running beyond the end of my annual policy and it was comforting to know that the auto renewal would provide continuous cover during my trip. A discount was also given.
13 May 2026
Reply from ReduceMyExcess
Hi,
Thank you for sharing your experience. We’re pleased to hear that the cover has provided both peace of mind and good savings over the years. It’s also great to know the automatic renewal gave you continuous cover during your trip, and that you were able to benefit from a discount.
Kind regards,
Anna
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