Fantastic Service. Remitbee is the best. The app is user-friendly, offers good exchange rates, and transfers usually take 30 minutes to 1 hour. Delays are often due to the destination bank. Their c... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Thank you Anish for resolving technical difficulties on my account. Great service, it was resolved immediately. Could not ask for me. I am so happy. Thank you again. Love Remitbee.
Company replied
Naga provided a great experience overall. He was very understanding, quick to respond, and handled my request smoothly. He made the whole process easy and comfortable. Really appreciate the excelle... See more
Company replied
Kenneth was awesome! He was able to understand my issue was able to followup with the correct team and get the issue sorted out ASAP. Friendly conversation and also professional at the same time
Company replied
Company details
Written by the company
RemitBee is a worldwide money transfer and mobile money company specialized in online money transfer. Its a convenient and user friendly service in which customers can send money online using their web browsers, tablets and mobile phones. Remitbee's goal is to end the ridiculous high cost of sending money overseas by cutting out the middleman or money transfer “agents” and sending money straight from customers to bank accounts and cash accounts worldwide. Remitbee is currently serving customers in Canada. We currently send money to 80+ countries and more to come over the next few months.
Contact info
2 Robert Speck Pkwy #620, Mississauga, ON , L4Z 1H8, Mississauga, Canada
- +1 (647) 689-2323
- customercare@remitbee.com
- remitbee.com
4.3
Excellent
620 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I made a mistake and didn't provide…
I made a mistake and didn't provide full information to properly process my transaction but the team at Remitbee, led in this instance by Kenneth, took the information they needed to confirm my needs, ensure it was a valid and honest transaction, and complete the process in a professional manner. Well done team! I will continue to be a long-term, happy customer. And thank you Kenneth for leading the way!
18 February 2026
Unprompted review
Reply from Remitbee
Thank you so much for your kind words and thoughtful feedback, Jan! We’re thrilled to hear that Kenneth and the team were able to assist you so professionally and ensure your transaction was processed smoothly. It’s wonderful to know that you feel confident with RemitBee, and we truly appreciate your long-term trust. We’ll be sure to share your appreciation with Kenneth, it will definitely make his day! Thank you for choosing RemitBee, and we look forward to serving you in the future!
Anish was really very helpful and made…
Anish was really very helpful and made sure the funds were transferred.
16 February 2026
Unprompted review
Reply from Remitbee
Thank you so much for your kind words, Sri! We’re delighted to hear that Anish was very helpful and ensured your funds were transferred smoothly. Providing reliable and supportive service is always our priority. We truly appreciate your trust in RemitBee!
Thanks for the help RANJITH
Thanks for the help RANJITH. You were so helpful and quick.
4 February 2026
Unprompted review
Reply from Remitbee
Thank you so much for your kind words, Hrmeet gill! We’re glad to hear that Ranjith was helpful and quick in assisting you. At RemitBee, we always strive to provide prompt and reliable support. We truly appreciate your feedback!
The customer service is very fast and…
The customer service is very fast and Anish helped me with my issues and got my transfer processed.
29 January 2026
Unprompted review
Reply from Remitbee
Thank you for your feedback, Deepak! We’re happy to hear that our customer service was quick and that Anish was able to help resolve your issue and get your transfer processed smoothly. We truly appreciate your trust in RemitBee!
Kenneth assisted me with great positive…
Kenneth assisted me with great positive energy. Thanks
31 January 2026
Unprompted review
Reply from Remitbee
Thank you so much for your kind words, Anfas Jaleel! We’re glad to hear that Kenneth assisted you with such positive energy. We truly appreciate your feedback and your trust in RemitBee!
Timely service
Anish reached out to me at the right time during my transaction and Ranjith assited him making my transaction process very smooth!
29 January 2026
Unprompted review
Reply from Remitbee
Thank you so much for your kind words, Rahul Murali Murugan! We’re thrilled to hear that Anish and Ranjith were able to assist you at the right time and make your transaction process smooth. At RemitBee, we’re committed to providing efficient and helpful support, and we truly appreciate your feedback.
Kenneth helped me with the ID issue
Kenneth helped me with the ID issue. He was professional and experienced. Thanks for the help.
23 January 2026
Unprompted review
Reply from Remitbee
Thank you for your kind feedback, Rahul Sidhar! We’re delighted to hear that Kenneth was able to assist you with the ID issue in a professional and efficient manner. We truly appreciate your trust in RemitBee, and we’ll be sure to share your appreciation with him it will definitely make his day!
Representative Ranjith was so helpful…
Representative Ranjith was so helpful during the chat and help me out with my verification process. Thankyou so much for the help.
22 January 2026
Unprompted review
Reply from Remitbee
Thank you for your kind words, Arvind Rawat! We’re so glad to hear that Ranjith was helpful and assisted you with the verification process. His support truly reflects the service we strive to provide at RemitBee. We’ll be sure to share your appreciation with him it will make his day!
RANJITH Is very polite and patience to…
RANJITH Is very polite and patience to explain about the process and helped me to change the mobile number. Thank you !
22 January 2026
Unprompted review
Reply from Remitbee
Thank you so much for your kind feedback, Prudhvi! We’re delighted to hear that Ranjith was polite and patient in explaining the process and helping you update your mobile number. Providing clear and supportive service is always our goal. We truly appreciate your trust in RemitBee!
Reply from Remitbee
Thank you so much for your kind words, Rahul Taya! We’re glad to hear that Sathya made a positive difference in your experience. We truly appreciate your feedback and your trust in RemitBee!
Best Rates and transactions completed…
Best Rates and transactions completed on time.
21 January 2026
Unprompted review
Reply from Remitbee
Thank you for your great feedback, Wac Ks! We’re happy to hear that you’re enjoying our competitive rates and timely transactions. Providing fast, reliable transfers with great value is exactly what we aim for at RemitBee. We truly appreciate your support!
They verify your identity
They verify your identity. That's a good thing.
20 January 2026
Unprompted review
Reply from Remitbee
Thank you for your feedback, Vincent P! We’re glad you appreciate our identity verification process. It’s an important step to keep your transfers safe and secure, and to protect both senders and recipients. Your trust means a lot to us! Thanks for choosing RemitBee
Anish is great person
Anish is great person, help me out my queries and very friendly. Thank you for your great customer service
20 January 2026
Unprompted review
Reply from Remitbee
Thank you so much for your kind words, VADAMALAI/BHUVANESWARI! We’re glad to hear that Anish was friendly and helpful in answering your queries. Providing great customer service is always our goal, and your feedback truly means a lot to us. We appreciate your support and trust in RemitBee!
Reply from Remitbee
Thank you so much for your kind words, jayashri srinivasan! We’re delighted to hear that you found our customer service excellent. Providing fast, friendly, and reliable support is always our top priority. We truly appreciate your feedback and your trust in RemitBee!
I got scammed in july 2024
I got scammed in july 2024 , I asked for help to remitbee to help me to get my funds back but they just backout by saying it's not their responsibility they can't do anything . I asked for help from my bank (scotia)by exp-laining them the situation they said to wait 1 month while they investigate I waited for a month and after that bank refund my money i didnot know what they did but happy atleast they help me and today Nov 2024 , am sending money to my parents in india and remitbee put my transaction on hold by stating (I breach the contract by telling bank to chargeback remitbee about that fraud amount and now I need to pay them for that amount after that they will release my funds) What the hell , you guys did not helped me , I marked those transactions fraud and inform my bank they did their process .How can you ask money from me. You guys are fraud . Don't send money through remibee they will not help their customers but will harass them like thwy did with me right now.
I want to share after story as well, remitbee fraudulently hold my funds and gave option to deduct their share only then they can release the balance amount. I left with no options because they hold my whole amount.
Recently same happened with *Remitly* but in good terms. As my other transaction was from remitly . I came accross the same scenario. I put my funds in remitly account; they hold it; and informed my bank charge them back. However, officer told me that they were not gonna process my transaction but they have no right to hold ut as well. So they reflect funds back to my account. This is authenticity and professionalism. Not like remitbee frauds.
20 September 2025
Unprompted review
Reply from Remitbee
Hello Nikita Rajput,
We understand your frustration, and we truly appreciate your feedback. As your transfer involves sensitive matters, we are unable to address the details publicly. However, we encourage you to reach out to us directly via support so we can clarify the specific limitations and processes involved in our remittance services.
At RemitBee, security and transparency are our top priorities. To help protect you from potential fraud, we have published several helpful resources. You can find one such article here that provides valuable information on recognizing and avoiding scams: https://www.remitbee.com/blog/money-remittance-fraud-and-scams-2022.
The recall request was escalated, and a hold on the recipient account was requested. The matter was reported to our overseas partner, who has raised multiple follow-ups with NPCI. No response has been received from the beneficiary bank to date.
Recalls are not guaranteed and remain subject to the cooperation of the recipient bank and account holder. In accordance with RemitBee’s terms and conditions, users are responsible for maintaining account security, and RemitBee bears no liability for transactions related to fraud or scams.
Furthermore, you have initiated a chargeback with your bank notwithstanding that the transactions were completed successfully. This constitutes a breach of the contractual agreement between RemitBee and yourself. Your failure to fund and pay for the completed transactions has resulted in RemitBee being deprived of lawful payment for services that were acknowledged and accepted.
Thank you for understanding, and we look forward to assisting you further.
Nightmare Customer Service
It is a nightmare to get responses from customer service. A got a call to my cell phone from a customer service rep whose English I could not decipher. How can you have somebody on staff that cannot be understood. After sven emails I still do not have a response to my query about a transaction. Second time I use. The first time no problem, this time a very frustrating experience. I will never use again. Beware!!!
7 January 2026
Unprompted review
Reply from Remitbee
Thank you for sharing your feedback, Frank Bravo. We understand how frustrating this situation must feel and want to help resolve it as quickly as possible. Unfortunately, we’re unable to locate your account or transaction with the name provided here. Please contact us at customercare@remitbee.com
using your registered email address or transaction details. You can also call us directly at 647-689-2323, and our team will promptly review the issue and assist you further. We’re always here to help and look forward to getting this clarified for you.
I have been using this service for more…
I have been using this service for more than 10 years; however, lately their service has been tardy. They’ve not kept up their time commitments. To add to it, the customer service outsourced to a foreign country is pathetic.
I run a charity, 80 children depend on this money on a scholarship scheme. The timing is crucial. Not even an apology from anyone.
DISAPPOINTED
5 January 2026
Unprompted review
Reply from Remitbee
Hello Lohini Ellis,
Thank you for sharing your feedback. We’re truly sorry for the frustration and disappointment this has caused, especially considering the meaningful work you do and how critical the timing of these funds is for the children who depend on them.
The delay occurred due to technical issues with our local partner in Sri Lanka, and we take full responsibility for this. We sincerely regret that our service and communication did not reflect the standards you’ve come to expect over the years.
Please rest assured that this is being treated with the utmost priority. One of our team members will personally reach out to you today to discuss the situation and ensure it’s addressed promptly. We deeply value your long-standing trust in RemitBee and appreciate your patience as we work to make this right.
I always checked reviews by Trustpilot before I make final decisions. .
I haven’t send any amount never I tried I attempt several times but worried when I read comment and reviews by trustpilot. . although they attract a customer the exchange rate.If I go to their website most gave 4 to 5 star. Trustpilot is a registered trade for reviews and most reviews for RemitBee is 1 star.Honestly I’m scared. Better I sent lower than $1.00 but in 4 to 6 minutes my family received the amount. Very high exchange but risk to try. Thanks to all reviews .
23 October 2025
Unprompted review
Reply from Remitbee
Hello Sally A
Thank you for sharing your honest thoughts, we completely understand why some reviews might make you hesitate. RemitBee is a trusted and regulated money transfer service proudly serving many happy customers across Canada.
Most transfers are completed within minutes, with competitive exchange rates, no hidden fees, and bank-level security. We care deeply about your trust and always stay in close contact with our customers to make sure every transfer is smooth and stress-free.
Even in rare cases where an issue arises, our support team is here 24/7 to assist and resolve it quickly. We truly value your feedback and expect that you'll continue using our service, knowing that we are dedicated to keeping you a happy and satisfied customer.
Remitbee is a big scam
Remitbee is a big scam. Don’t be deceived by what others have posted here. They have employed incompetent customer service agents . I sent money to my home county to be used for medical treatment and they screwed me up . The money was actually meant for surgery and they needed a down payment before they begin. I called these guys several times and they keep telling me they have escalated the issue and still waiting to hear back from the service provider . It’s over 24 hours these guys keep saying the same thing . They have employed some lazy guys who can’t even speak English . They don’t be deceived . My money is still hanging in there . I have asked them to reverse the transaction and they keep telling me nonsense.
6 October 2025
Unprompted review
Reply from Remitbee
Thank you for sharing your experience Sam, we deeply apologize for the inconvenience you’ve faced. We truly understand how important this situation is, especially when it comes to medical funds. The delay was due to connectivity issues with the recipient’s service provider, and we’ve been doing everything we can to resolve it as quickly as possible. We also noticed that you’ve initiated a new transaction, which has already been completed. Our team is dedicated to providing the best support possible, and we’re sorry if we fell short this time. We truly appreciate your patience and understanding as we continue to work to improve our services. If you need any further assistance, we’re here for you every step of the way.
This app is favoring some people but…
This app is favoring some people but not me, maybe because I'm not an Indian. I sent money for over 24hrs now not received. Their customer service is just telling me different intangible reasons for delaying processing my transactions. They will say it'll be processed in few minutes, after hours still not processed..just sick and tired of them..
I guess they are looking for way to cancel the transactions because they just reduced their rates.
Transaction IDs: 17591006727244
17590925377187
17590943938268
28 September 2025
Unprompted review
Reply from Remitbee
Thank you for sharing your experience, Okonkwo Stephen. We’re happy to confirm that transactions 17591006727244 and 17590925377187 have been successfully completed. The transaction 17590943938268 is currently pending as we await some documents required from your end to clear overseas compliance. We’ve already reached out via email for the necessary details and will proceed as soon as we receive them. For any further assistance, our customer support team is available 24/7 to help ensure your transfers are completed smoothly.
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