Really pleased with my recent purchase from Rhubarb and Lemon. It was a last minute birthday present for my husband, purchased it on the Tuesday and it was delivered (all nicely packaged too) the nex... See more
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See what reviewers are saying
A while ago I ordered a shirt but it got lost in traffic. Although I didn’t receive my shirt, I am satisfied with the service. Customer service replied fast, contacted DPD and tried to track my packag... See more
Company replied
Worst experience evr, the shop mistakenly filled my postal code and after almost 20 days have no updates. The post can’t provide any info as per privacy policy, not even the mistaken address they fill... See more
The products are exactly as advertised. Took a bit long to arrive (to germany) but that was due to customs regulations as it came from outside of the EU. There was a problem with my refund after I'... See more
Company replied
Company details
- Clothing Shop
- Clothing supplier
- Fashion accessories shop
- Second-hand Clothing Shop
- Vintage Clothing Shop
Written by the company
Rhubarb Store is an online retailer curating new and secondhand pieces, bound by style, storytelling and circularity.
Contact info
Cornerstone Studios, Studio 40, 1 Addington Square, SE5 7JZ, London, United Kingdom
- 07947611016
- hello@rhubarbstore.com
- rhubarbandlemon.com
3.4
Average
83 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Rhubarb Store
Thanks Ruben - really happy to hear you like your t-shirts!
Reply from Rhubarb Store
Hey Marius, really glad to hear - thank you!
Beautiful piece thank you
Beautiful piece thank you. got here to usa fast conditions exactly as stated still quality. Very very very glad I bought. Good on you guys
14 April 2023
Reply from Rhubarb Store
Hey Robert, really glad to hear. Thanks!
Fast and Great
My order came in super fast and was exactly what I wanted. Amazing quality !!!
19 April 2023
Reply from Rhubarb Store
Hey Aneesa, really glad to hear. Thanks!
Reply from Rhubarb Store
Hey Giuilio,
I'm sorry for the delay in your order! We shipped your order within 24 hours of your purchase but it has been stuck at customs for a few days, slowing down the process.
If you have any further issues please send us an email and we are happy to look into this further for you :)
The clothes were used and had lot of…
The clothes were used and had lot of wear and tear. They should advertise its used.
18 April 2023
Reply from Rhubarb Store
Hey there,
All of our vintage/second-hand products state this in both the product title and in the product description. We do try and make this as clear as possible but I am sorry if you missed it!
You are always more than welcome to return your order if it is not right for you. Please send us an email if you would like to do so.
All the best,
Reuben
Reply from Rhubarb Store
Great to hear! Thanks for the feedback :)
Reply from Rhubarb Store
Really glad to hear! All the best, Reuben
Called on the phone and got straight…
Called on the phone and got straight through, very knowledgeable and sound advice on my purchase. Arrived quickly and just as described.
5 April 2023
Reply from Rhubarb Store
Hey Peter, thanks for your feedback and really happy that you had a good experience with us! All the best, Reuben
Reply from Rhubarb Store
Glad to hear, thanks Esther!
So happy I found this site!
Bought a few things from R and L now and had a really good experience every time.
Defo recommend!
13 March 2023
Unprompted review
Reply from Rhubarb Store
Thanks Josh. We appeciate your return custom! Always happy to help
Perfect customer service
Perfect customer service. Lovely packaging and quick delivery. Fully trustworthy seller, with amazing stock too!
16 March 2023
Unprompted review
Reply from Rhubarb Store
Thanks Henry - glad to hear!
Great products and quick shipment
Products described well and quick shipment. Will be recommending!
22 March 2023
Unprompted review
Reply from Rhubarb Store
Thanks Sami. Happy to hear you liked your items!
Top notch service from an independent brand!
Really good service! Responsive to emails and fast p&p. Good selection of clothes too!
3 April 2023
Unprompted review
Reply from Rhubarb Store
Thanks Dom. We're glad to hear!
Spot on
I've used Rhubarb & Lemon for years. Excellent range, friendly speedy service and great customer care. Cant recommend enough
6 April 2023
Unprompted review
Reply from Rhubarb Store
Thanks Nigel, appreciate it!
Great customer service
The products are exactly as advertised. Took a bit long to arrive (to germany) but that was due to customs regulations as it came from outside of the EU.
There was a problem with my refund after I've returned a few items, but they immediately reacted and re-initiated it after I contacted them. Great customer service.
8 March 2023
Unprompted review
Reply from Rhubarb Store
Glad to hear! Always happy to help
Very good customer service!
Had a problem with my order but they were very quick to respond and offered multiple options to get it resolved. Would recommend and would purchase from them again!
4 October 2022
Unprompted review
Reply from Rhubarb Store
Hey Caitlin, thanks so much for the review! Happy to help
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