Highly recommend Roomia for all storage needs have been using them for 2 and a half years and still use them. Extremely pleasant helpful staff, property is well kept and very convenient anytime acce... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
There is no words to be found to describe how incredible Butler Roomia storage facility is. Scott and Dee are true ambassadors in every way!!! They are professional, service minded beyond norm. I... See more
Company replied
We needed to accommodate furniture for a second home. We had an unknown period between vacating the original home and acquiring the new one - and no space in our main home. A unit of the right size cl... See more
Company replied
I am a repeat customer and returned after a year to put some storage back at Roomia Butler and I live in Victoria Park. I could just as easily put my things at a storage facility nearby and there are... See more
Company replied
Company details
- Self storage facility
- Vehicle Storage Facility
- Moving Supply Shop
- Packaging Supply Shop
- Caravan Storage Facility
- Storage facility
About Roomia Self Storage - Butler
Written by the company
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Make your life Roomia.
Written by the company
- Is ‘Roomia’ a real word? No. But we’re claiming it!
- It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
- The Roomia Difference
- Service
- Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
- Security
- Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
- Understanding
- You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.
Contact info
Sunderland Crescent 22, 6036, Butler, Western Australia, Australia
- 95641999
4.8
Excellent
244 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Roomia Self Storage - Butler
Thanks so much! We’re glad our team made your experience a positive one. Helping people is what we’re all about!
Easy set up
Easy set up, good access, Butler staff exceptional, very helpful and friendly.
19 May 2025
Reply from Roomia Self Storage - Butler
Hi Karen,
Thanks so much for your lovely review! We’re thrilled to hear the setup was smooth and that you found the access easy. Our Butler team takes great pride in helping our customers feel supported – we’ll be sure to pass on your kind words.
Appreciate you choosing Roomia!
Warmly,
The Roomia Team
Scott and Denise are very helpful. They have been wonderful.
Ease of Access to the faculty. Trolleys to move your stuff around, wide corridors, somewhere to wash your Hans, simply a great set up.
10 May 2025
Reply from Roomia Self Storage - Butler
Thanks, Elizabeth! We love that you’ve noticed all the thoughtful touches—wide corridors, handy trolleys, and even the wash-up space. Thank you for your review and for storing with Roomia!
Excellent Service
The service from Denise was excellent with showing us the sized rooms and prices to including the discounts on offer currently. She also gave clear instructions on how to purchase the room and showed me how to access the building and room using the Master Vault Lock app and made it so easy. Highly recommend Roomia. Thanks Denise 😊
15 May 2025
Reply from Roomia Self Storage - Butler
Thanks, Samual! We’re thrilled Denise made everything so smooth and easy for you. Appreciate the high recommendation – we’ll make sure she sees this! 🙌
Denise was Exceptional, Storage A1
Denise was the most pleasant and helpful assistant. The unit we booked was convenient and very clean and presentable. I would recommend this facility to anyone needing storage. Due to the lovely service offered by Denise and the spotless presentation of the units. There is also a generous discount for the first 3 months of rental. Very happy with their service, 5 stars 🙂❤️
12 May 2025
Reply from Roomia Self Storage - Butler
Thank you for the glowing review! We're so happy Denise made your experience such a positive one. We'll pass on your lovely feedback—she’ll be chuffed!
Reply from Roomia Self Storage - Butler
Thank you for the great feedback and for choosing Roomia.
Clean safe and good service
Clean safe and good service. No hidden fees and responsive. Would definitely recommend
22 April 2025
Reply from Roomia Self Storage - Butler
Thank you for the wonderful review! We're so pleased you found our facility clean, safe, and transparent. We truly appreciate your recommendation!
Great service from start to finish.
22 April 2025
Reply from Roomia Self Storage - Butler
Hi Vanessa, thank you for sharing your experience and feedback.
Recommend Roomia Butler!
Used for a few months whilst moving house. Easy to use, and good facilities. Staff are all super helpful.
22 April 2025
Reply from Roomia Self Storage - Butler
Thanks so much for the kind words! We're thrilled Roomia Butler made your move easier. We'll be sure to pass your lovely feedback on to the team!
Excellent service and very friendly staff.
Scott was super helpful and very professional!
15 April 2025
Reply from Roomia Self Storage - Butler
Thanks for the great feedback! We're lucky to have Scott on the team – we’ll be sure to pass on your kind words.
Reply from Roomia Self Storage - Butler
Thanks for the review! We're so glad Scott was helpful from start to finish. We’ll let him know his support made a difference.
Scott the manager was fantastic
Scott the manager was fantastic, helpful, considerate and a great communicator. He made everything easy.
13 April 2025
Reply from Roomia Self Storage - Butler
Thanks Brian! We're so happy to hear Scott made your experience a breeze. We’re lucky to have such a caring and communicative manager at Butler.
Customer service is excellent...
Customer service is excellent from Scott and Dee. The app is clunky and the invoice I received included an insurance charge which I declined?
11 April 2025
Reply from Roomia Self Storage - Butler
Thanks for the great feedback about Scott and Dee—they’ll be thrilled! We’re sorry to hear about the app and invoice issue and will look into that right away. We appreciate you flagging it.
We appreciated the friendly
We appreciated the friendly, helpfull, efficient and patient the staff, Dee and Scott were, that helped us. They have showed us how the Roomia App and system worked and did not mind repeating what we did not understand.
4 April 2025
Reply from Roomia Self Storage - Butler
Hi Daniel, Thank you so much for your kind words! We're so glad Scott and Dee made your experience smooth and stress-free. We're always here to help and really appreciate you storing with Roomia!
Massive thanks to Scott & Denise
Massive thanks to Scott & Denise for their exemplary customer service. On both occasions when we have visited, they have been incredibly friendly & helpful and always go above and beyond! Keep up the great work 😁
4 April 2025
Unprompted review
Reply from Roomia Self Storage - Butler
Thank you! Scott and Denise will be so pleased to hear this. We love going the extra mile and are so glad it made a difference for you.
Super easy , Scott extremely helpful
Scott was very nice and pleasant.
Went through thoroughly ,all aspects of the site.
Mud map highlited were our unit was gates and walked me through the phone app.
Very easy wish more apps were this easy.
Units and complex super clean
Very happy
2 April 2025
Reply from Roomia Self Storage - Butler
Thank you for the wonderful feedback! We're so glad to hear that Scott was able to assist you thoroughly and make your experience seamless. 😊 It's great to know you found our app easy to use and that you were happy with the cleanliness of our units and facility. We're here whenever you need us!
Reply from Roomia Self Storage - Butler
Thanks, Annalie! We love hearing that the sign-up process was smooth and that our team made a great impression. Let us know if you ever need anything.
Outstanding staff
Outstanding staff, always willing to help.
Well set up and clean facilities.
Affordable.
24 March 2025
Reply from Roomia Self Storage - Butler
Thank you so much! We're thrilled to hear you’re enjoying the clean, affordable space and that our team is hitting the mark. We’re always here to help!
A team that works with you
Scott and his team we're more than accomadating....working with us prior to actually obtaining a caravan.....designing a contract as best they can to secure an allocation space
24 March 2025
Reply from Roomia Self Storage - Butler
Thanks Kym! Scott and the team will be thrilled to hear your kind words. We’re so glad we could help make things easy from the start.
Excellent service
From first contact the staff were very helpful, friendly and efficient and helped me get organised with obtaining a storage unit at short notice
Access to the unit is easy to operate and the unit is spotless
Excellent service
22 March 2025
Reply from Roomia Self Storage - Butler
Thanks Albe. We're so glad our team could assist you promptly and that you're happy with the clean, easy-access unit. Appreciate the review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.