Highly recommend Roomia for all storage needs have been using them for 2 and a half years and still use them. Extremely pleasant helpful staff, property is well kept and very convenient anytime acce... See more
Company replied
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Highly recommend Roomia for all storage needs have been using them for 2 and a half years and still use them. Extremely pleasant helpful staff, property is well kept and very convenient anytime acce... See more
Company replied
There is no words to be found to describe how incredible Butler Roomia storage facility is. Scott and Dee are true ambassadors in every way!!! They are professional, service minded beyond norm. I... See more
Company replied
We needed to accommodate furniture for a second home. We had an unknown period between vacating the original home and acquiring the new one - and no space in our main home. A unit of the right size cl... See more
Company replied
I am a repeat customer and returned after a year to put some storage back at Roomia Butler and I live in Victoria Park. I could just as easily put my things at a storage facility nearby and there are... See more
Company replied
Written by the company
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Written by the company

Sunderland Crescent 22, 6036, Butler, Western Australia, Australia
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Easy set up, great customer service, free use of the moving van for 1 day.
I could not fault.

Reply from Roomia Self Storage - Butler
Straight up the staffing are amazing and very helpful in showing me how to get in and out and the phone app. So easy. The price is great and I got a big one . I feel fine with locking up my stuff knowing it is well looked after.

Reply from Roomia Self Storage - Butler
Dee and Scot are perfect for the people to give you all the information you need and are so delightful to be around.
I’m not too fond of IT but Dee guided me so patiently on how to use it for the entry into the storage area.
It actually was a fun experience on a very important decision that I have made.

Reply from Roomia Self Storage - Butler
Well organised, love the tech, no padlocks required and the great intro special!

Reply from Roomia Self Storage - Butler
Scott was amazing in helping and listening to exactly what I needed regarding storage. Yes its storage, it might seem simple. But I needed some complex help.
He made us feel welcome and valued.
He also made sure I know exactly how the system works and to navigate the App. Im not good with technology, yet he was so patient. Scott was very professional, even offered us some coffee. That was so nice.

Reply from Roomia Self Storage - Butler
Scott and team are very professional helpful, absolutely welcoming and approachable! The premises ate top notch, instructions to access unit a breeze! Love the convenience and use of the complimentary trolleys, soo helpful given the amount of our belongings.

Reply from Roomia Self Storage - Butler
Excellent service from Scott who explained everything so clearly and showed us the unit and explained access etc.. Very impressed with the friendly and professional service and the facility is spotless. Would definitely recommend to others.

Reply from Roomia Self Storage - Butler
Such a well organised set up and well done on creating the best storage units i have ever seen

Reply from Roomia Self Storage - Butler
Scott and Di are a caring, professional team at the new Roomia Butler storage facility.
They both try to give a personal experience to fit the individual customer needs.

Reply from Roomia Self Storage - Butler
Completing everything online and being given an app to use to access the site/storage made this so simple. We needed something last minute (on a weekend) and we literally got access within five minutes of signing up. I have used a few of these facilities (more for work than personally which this was). I could not recommend a better provider.

Reply from Roomia Self Storage - Butler
Staff were always friendly and helpful, facilities, always clean and tidy, better prices and they do not continuously increase prices like other places do every few months.

Reply from Roomia Self Storage - Butler

Reply from Roomia Self Storage - Butler
Scott and Denise were super helpful and very accommodating. Downsized our storage unit without any drama.
Thanks for your great customer service

Reply from Roomia Self Storage - Butler
Close to where I am living, price was very competitive, 24hr access and team at Roomia were very helpful

Reply from Roomia Self Storage - Butler
Great staff and excellent location.
Easy and modern set up.

Reply from Roomia Self Storage - Butler
Friendly dedicated staff in Scott and Denise.
Helpful and patient and I am pleased to say consistent and understanding of our needs.
I have no hesitation in recommending them to others.

Reply from Roomia Self Storage - Butler
I think the facility was good, no issues there, however I think what actually made it a 5-star experience was the staff behind the scenes. Scott and his team were great to deal with and more than helpful.

Reply from Roomia Self Storage - Butler
The whole process was so easy. From my first enquiry I received a quick response, met Scott on site and viewed the area. Everything was explained clearly and concisely. we were very impressed with the facility.

Reply from Roomia Self Storage - Butler
Needed to change the date for the lease i got and it wasn't a problem.the staff are very welcoming and friendly
The facility itself is in great condition with great security

Reply from Roomia Self Storage - Butler
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