RSC New Homes Reviews 242

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, making the mortgage process easy to understand and stress-free. Many people highlight the exceptional customer service, noting the team's ability to provide clear explanations, guidance, and support throughout the entire journey. Consumers frequently mention the efficiency of the service, with quick response times to inquiries and regular updates. The user experience is often described as smooth and seamless, with many appreciating how the company takes away the stress of finding the right mortgage.

What people talk about most

Staff

Consumers consistently find staff to be positive. Reviewers frequently praise the team for being... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness and... See more

User experience

People report positive experiences with user experience, often highlighting how the process, which could have... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently highlight the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

To Steven & all who helped us from RSC when buying our first home, thank you so much for all your help, guidance and support to two, slightly clueless, young but now proud homeowners. We couldn’t have... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Amazing Service from Charlotte Charlotte at RSC New Homes was fantastic from start to finish. She made the whole mortgage process easy to understand and completely stress-free. Always pr... See more

Rated 5 out of 5 stars

As a first time buyer, the buying process was a little daunting. Didn't really understand everything and felt open to being ripped off a little bit but the service provided (by Tolga Koch) was very op... See more

Rated 5 out of 5 stars

Fantastic company. Steven was our advisor and he went through everything from start to finish and found us the best deal that would still be valid as it was 10 months from our first conversation to co... See more


Company details

  1. Mortgage broker

Written by the company

RSC have financial advisors across the UK, available seven days a week, to give you tailored advice, to help you search for the most suitable; mortgage, protection and insurance products. With appointments available over the phone, and face to face. Our experienced advisors can advise and arrange all types of mortgages from new build, to subsequent mortgages and re-mortgages for your primary home as well as long term property investments with Buy-to-Let properties. We are also able to offer advice on mortgage protection and associated insurances, allowing us to take care of all your financial worries.


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Can’t thanks Denise enough

Throughout the whole process Denise has been amazing, with constant updates even if it isn’t a full update she was there letting us know at every stage it was at, which makes such a difference.
She was reassuring, answered any questions we needed and was always there with quick emails back. We can’t thank Denise enough for getting us through such a stressful time!

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Reliable, Knowledgeable and Consistently Excellent

I’ve worked with RSC New Homes on multiple occasions now, and I can confidently say they’ve been outstanding every single time.

As a repeat customer, they’ve consistently managed my remortgages and always taken the time to find me the best possible deals and options available. Their knowledge of the market and attention to detail really stand out, and I’ve always felt confident that I’m getting the right advice.

More recently, they also supported me with a new mortgage alongside my remortgage, and once again, the entire team involved across both cases was amazing. They were professional, responsive, and kept everything moving smoothly from start to finish.

Nothing ever felt like too much trouble, they handled everything efficiently while keeping me fully informed throughout. What can often be a stressful process felt straightforward and well-managed thanks to them.

I wouldn’t hesitate to recommend RSC New Homes to anyone looking for a reliable, proactive, and genuinely supportive mortgage broker. Fantastic service all around.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

My husband and I had a great experience with RSC. They not only ensured that we got one of the best mortgage offers, but they also provided regular and timely updates (sometimes out of hours), dealt with complaints promptly and made sure the entire process was as seamless as possible. We couldn’t be more pleased!

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service …

Denise and Ian have been extremely helpful in my first mortgage, they have made the process so much more understandable and less stressful. Would highly recommend both.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Feedback for Tolga Koch and the RSC…

Feedback for Tolga Koch and the RSC Team

I would like to express my sincere appreciation to Tolga Koch, and the entire team at RSC for their outstanding support throughout our first home-buying journey.

As first-time buyers, we had very limited knowledge of the process, but Tolga, Ratna Chowdhury were incredibly informative, patient, and supportive from start to finish. They guided us through every step with clarity and professionalism, always taking the time to explain things in a way that was easy to understand.

The whole process ran smoothly and efficiently, which made what could have been a stressful experience feel seamless and well-managed. Their dedication and responsiveness gave us great confidence throughout.

I am truly grateful for their hard work and would not hesitate to highly recommend Tolga, and the RSC team to anyone seeking expert mortgage advice and support.

Thank you once again for everything.

Kind regards,
Wael Saied

24 April 2026
Unprompted review
Rated 5 out of 5 stars

This is the second time we have used…

This is the second time we have used RSC for our mortgage and they didn’t disappoint!
Fantastic service, great communication and always friendly staff to help you out. Big thanks to Tahira for guiding us through the application and finding us a great mortgage, and to Lucy for keeping everything on track and keeping us informed all the way through.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

RSC have provided exceptional service

RSC have provided exceptional service, we have used them numerous times over the last few years and they always provide excellent customer service and expertise knowledge. Lucy and Ian have made the process really straightforward and have always been available to offer advice and assistance when needed.
We really appreciate all your help. Thanks, we’ll definitely trust RSC when it comes to any mortgage related matters in the future.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

A genuinely stress‑free mortgage experience

We’d been having a really tough time finding a mortgage, and our developer suggested we speak with RSC. As soon as we were introduced to Tahira Kauser, everything just clicked into place. Within a few days we had a full mortgage offer, and we honestly couldn’t believe how quickly it all came together.

The whole process felt calm, clear, and so much less stressful than we expected. Tahira was supportive, reassuring, and genuinely brilliant to work with. We’re really grateful for everything she did and would happily recommend her to anyone looking for mortgage advice.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

A Fantastic Customer Experience!

Tahira made the whole process so simple, helping me to obtain a great mortgage offer, from a top lender. Overall a fantastic customer experience!

If you are are looking for a broker I would recommend RSC - thank you Tahira!

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding mortgage advice from Tolga koch

To Tolga Koch and the Team, you guys are amazing. As a first time buyer, we had no idea of what to do but Tolga made the whole process straightforward, stress-free and enjoyable for us.

From Initial conversation via zoom which was very interesting and convenient, he took his time to explain the pros and cons of mortgage, the best offers with good rates and repayment process. He understood my situation; my expenses, monthly income and future plans while fixing us on a decent term.

To me, he is not only about the outcome. He walks you through the process and guides you through it. He is so friendly and professional and genuinely caring about the result. Tolga is the kind of advisor you want in your corner

I highly recommend RSC New Homes anytime

5 August 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look