RSC New Homes Reviews 242

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, making the mortgage process easy to understand and stress-free. Many people highlight the exceptional customer service, noting the team's ability to provide clear explanations, guidance, and support throughout the entire journey. Consumers frequently mention the efficiency of the service, with quick response times to inquiries and regular updates. The user experience is often described as smooth and seamless, with many appreciating how the company takes away the stress of finding the right mortgage.

What people talk about most

Staff

Consumers consistently find staff to be positive. Reviewers frequently praise the team for being... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness and... See more

User experience

People report positive experiences with user experience, often highlighting how the process, which could have... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently highlight the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

To Steven & all who helped us from RSC when buying our first home, thank you so much for all your help, guidance and support to two, slightly clueless, young but now proud homeowners. We couldn’t have... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Amazing Service from Charlotte Charlotte at RSC New Homes was fantastic from start to finish. She made the whole mortgage process easy to understand and completely stress-free. Always pr... See more

Rated 5 out of 5 stars

As a first time buyer, the buying process was a little daunting. Didn't really understand everything and felt open to being ripped off a little bit but the service provided (by Tolga Koch) was very op... See more

Rated 5 out of 5 stars

Fantastic company. Steven was our advisor and he went through everything from start to finish and found us the best deal that would still be valid as it was 10 months from our first conversation to co... See more


Company details

  1. Mortgage broker

Written by the company

RSC have financial advisors across the UK, available seven days a week, to give you tailored advice, to help you search for the most suitable; mortgage, protection and insurance products. With appointments available over the phone, and face to face. Our experienced advisors can advise and arrange all types of mortgages from new build, to subsequent mortgages and re-mortgages for your primary home as well as long term property investments with Buy-to-Let properties. We are also able to offer advice on mortgage protection and associated insurances, allowing us to take care of all your financial worries.


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Amazing Service from Charlotte

⭐️⭐️⭐️⭐️⭐️ Amazing Service from Charlotte

Charlotte at RSC New Homes was fantastic from start to finish. She made the whole mortgage process easy to understand and completely stress-free. Always professional, friendly, and quick to respond, she went the extra mile to get us the best deal. We couldn’t have asked for better support — highly recommend!

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful staff

It was a seamless journey from start to finish of the whole mortgage process to insurance and all. Wonderful, knowledgeable and customer centred staff. I would recommend them a million times. Shout out to Jemma and the team, thank you.

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I had excellent customer service with Tahira Kauser, who understood my needs and financial circumstances. She took time to explain mortgage products, interest rates, and terms clearly, ensuring I felt informed and confident in my choices. She also made sure to respond promptly to any inquiries, provided regular updates, and remained accessible throughout the process to address any questions and concerns. I will 100% recommend anyone to use RSC New Home. Thank You, Tahira!!!!

1 January 2025
Unprompted review
Rated 5 out of 5 stars

Genuinely could not have asked for a…

Genuinely could not have asked for a better experience and could not recommend RSC enough. From reaching out to them 2 weeks ago we have now received a mortgage offer, which was accepted within a week of applying. They explained the process from start to finish and made what seemed like a stressful time so easy. A special shoutout to Andrae who found us our mortgage, he was so helpful and responded quickly to any queries we had. Thank you so much!

6 May 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic from start to…

Absolutely fantastic from start to finish. Clear recommendations that matched our requirements. Final mortgage product exceeded our expectations.
Particular compliments to Andrae and Shaun. Quick service that saved us a fortune in stamp duty.
Would highly recommend.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

My experience with RSC has been…

My experience with RSC has been exceptional. From the outset, their professionalism and commitment to customer satisfaction have greatly impressed me. They consistently deliver high-quality services that not only meet but often exceed my expectations. The team is responsive and attentive, making the entire process smooth and enjoyable. Overall, I am very pleased with the support and solutions they provide, and I would highly recommend their services to anyone in need.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service!

The moment we decided we are buying a new home, RSC have been so supportive and made sure we got the best mortgage deal! Tolga was so so helpful and patient! He listened to our circumstances and came up with a great mortgage offer. We can’t thank him enough! Denise was also amazing with getting everything finalised and making sure we got all approvals and finally our mortgage offer landed with the lawyers. We are now proud owners of a beautiful home and that wouldn’t have been possible if it wasn’t for Tolga and Denise’s knowledge and expertise. Thank you both so much!

28 March 2025
Unprompted review
Rated 5 out of 5 stars

RSC team

Laura and her team were absolutely brilliant handling my remortgage. Made my life so much easier and the process was a breeze from start to finish.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

This is my second time dealing with RSC…

This is my second time dealing with RSC new homes, first was with my residential home and then the buy to let. RSC are so reliable, professional and they go all the way out to ensure that you get a good mortgage deal. This review won’t be complete without mentioning some specific people, I worked with Andrae Thompson and Julie Turner, they were absolutely fantastic, they listen, follow up and ensure that the mortgage deal gets approved. Infact they deserve a raise!!!
RSC are also very good in helping people on Tier 2 visas get mortgage deals so if you are in such a position looking for a sure mortgage adviser then they are the go to. They are 💯 reliable. I would have loved to give more than a 5 star if I could. You can never go wrong with RSC to be fair.

14 February 2025
Unprompted review
Rated 5 out of 5 stars

As a first time buyer i found RSC to be…

As a first time buyer i found RSC to be great, plenty of information was given to me and whenever i had any questions or queries they where more than happy to explain to me, i also had to get a mortgage extension due to it running out before the house was complete, once again when i contacted them they knew this already and explained the procedure to move forward, everything was just so easy on my end and i would definitely recommend them to anyone looking for a broker going forward.

14 February 2025
Unprompted review
Rated 5 out of 5 stars

We had been searching without success…

We had been searching without success in securing a mortgage due to our earnings coming from USA in the form of Euros. Joanne utilised her expertise and navigated us to an agreement in principle and then securing an offer with a lender. Without Joanne's help we may not of been fortunate to secure a mortgage. This was all to the great Joy of my Wife. Joanne was on the ball every step of the way, huge amounts of knowledge is this field which made us feel confident we were in the right hands. Top notch service from start to finish and would highly recommend this company to anyone who needs help finding the right mortgage for their circumstances.

4 March 2025
Unprompted review
Rated 5 out of 5 stars

Really helpful team

Really helpful team, understands your needs and works hard to get the best outcome. Both Joanne and Denise went above and beyond our expectations.

28 February 2025
Unprompted review

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