RSC New Homes Reviews 242

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, making the mortgage process easy to understand and stress-free. Many people highlight the exceptional customer service, noting the team's ability to provide clear explanations, guidance, and support throughout the entire journey. Consumers frequently mention the efficiency of the service, with quick response times to inquiries and regular updates. The user experience is often described as smooth and seamless, with many appreciating how the company takes away the stress of finding the right mortgage.

What people talk about most

Staff

Consumers consistently find staff to be positive. Reviewers frequently praise the team for being... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness and... See more

User experience

People report positive experiences with user experience, often highlighting how the process, which could have... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently highlight the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

To Steven & all who helped us from RSC when buying our first home, thank you so much for all your help, guidance and support to two, slightly clueless, young but now proud homeowners. We couldn’t have... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Amazing Service from Charlotte Charlotte at RSC New Homes was fantastic from start to finish. She made the whole mortgage process easy to understand and completely stress-free. Always pr... See more

Rated 5 out of 5 stars

As a first time buyer, the buying process was a little daunting. Didn't really understand everything and felt open to being ripped off a little bit but the service provided (by Tolga Koch) was very op... See more

Rated 5 out of 5 stars

Fantastic company. Steven was our advisor and he went through everything from start to finish and found us the best deal that would still be valid as it was 10 months from our first conversation to co... See more


Company details

  1. Mortgage broker

Written by the company

RSC have financial advisors across the UK, available seven days a week, to give you tailored advice, to help you search for the most suitable; mortgage, protection and insurance products. With appointments available over the phone, and face to face. Our experienced advisors can advise and arrange all types of mortgages from new build, to subsequent mortgages and re-mortgages for your primary home as well as long term property investments with Buy-to-Let properties. We are also able to offer advice on mortgage protection and associated insurances, allowing us to take care of all your financial worries.


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

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Rated 5 out of 5 stars

thank you team RSC. from two new homeowners

To Steven & all who helped us from RSC when buying our first home, thank you so much for all your help, guidance and support to two, slightly clueless, young but now proud homeowners. We couldn’t have got through the process without you. We received excellent service from RSC, clear explanation and communication throughout, we always felt able to ask questions or seek help and support where needed, and the whole process, aside a few bumps was generally very smooth. We are so grateful and so thankful to you all.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

An absolute lifeline for a first-time buyer!

I honestly don't think I would be buying my first home without the help of Ian Winslow and the RSC New Homes team. As a first-time buyer with a complicated financial situation, I had been declined by other brokers who basically said it was impossible.

From the very first call, Ian was calming, professional, and incredibly knowledgeable. He found a specialist lender who was willing to look at my case properly. The application appointment itself was over two hours long, where he went through every single document line by line to build a bulletproof case. That level of thoroughness gave me huge confidence.

He also provided fantastic, responsible advice on my mortgage term and life insurance that I genuinely believe was in my best interest. His fee was also significantly more reasonable than other brokers I had spoken to. If you're buying a new build and your case isn't straightforward, I cannot recommend Ian and RSC highly enough. They are genuinely worth their weight in gold.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Mortgage Product Review

I contacted RSC as my fixed rate mortgage is coming to an end. I was called back on the day I made contact, discussed my situation, and, after checking the offer from my current lender it was ascertained that a better rate could not offered. Despite this, the service was quick, efficient, my questions were all answered and I am now confident I have a realistic product offer from my current lender.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company. Steven was our advisor and he went through everything from start to finish and found us the best deal that would still be valid as it was 10 months from our first conversation to completion. The whole team were always helpful and available, keeping us updated and on time with everything. They never made us feel as if there were silly questions, they were always happy to arrange an appointment, responded quickly to emails and answered the phone. We couldn’t have been happier. Looking forward to using them again in the future when the time comes to renew.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Team have been brilliant from start to…

Team have been brilliant from start to today!! From talking about the different options I have to the home insurance and mortgages renewals; customer service just top notch! Nothing to fault

Thank you RSC

26 September 2025
Unprompted review
Rated 5 out of 5 stars

RSC New Homes have been brilliant…

RSC New Homes have been brilliant throughout the whole process. The team are friendly, professional, and always quick to respond to any questions. They really made everything simple and stress-free. Highly recommend!

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Seamless !!

Tony and Emma made the whole experience an easy one. All options were discussed before we agreed the best way forward. The ongoing communication and touch points were excellent. These things are always daunting .....but the friendly, professional way this has been dealt with from start to finish has been excellent. Thanks for all your help - its really appreciated. 10/10 for Customer Service and putting the customer at the heart of every interaction.

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Trusted service from RSC New Homes Mortgage

I’ve been with RSC New Homes Mortgages for nearly 6 years now and honestly wouldn’t go anywhere else. They’ve always taken all the pain out of searching for a new mortgage — proactive, supportive and totally on the ball in finding the best deal for my circumstances. I trust them implicitly. Everything is made clear and easy to understand, and every single person I’ve spoken to has been brilliant. A special shout out to Emma Dearden, who recently rang just to check I was happy with the mortgage they’d sorted — she’s bright, friendly and so easy to talk to. I couldn’t recommend RSC New Homes more highly.

20 September 2025
Unprompted review
Rated 5 out of 5 stars

Incredible Service

Used RSC for the last 3 mortgage processes. They have been incredible each time. Super quick response times and so easy to deal with. They make the whole process feel like it takes very little effort.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

RSC New Homes AMAZING 5*

Tolga, Shaun and the whole RSC new homes team
have been excellent – the customer service has been outstanding from start to finish. The team was friendly, professional, and always quick to respond to any questions. They made the whole process smooth and stress-free, going above and beyond to ensure I felt supported throughout. I would highly recommend RSC New Homes.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Superb service from start to finish. Tonga was organised, professional and thorough in his explanation of the process, next steps and the ins and outs of the mortgage process.

We’d strongly recommend RSC and feel that with them, we’re in safe hands.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Josh D at RSC New Homes went above and beyond helping me get a decision in principle. He was so professional, helpful and friendly throughout the whole process. I would highly recommend. Thanks!

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant experience

Brilliant experience

Tolga was our advise & was brilliant from the start finding a solution that worked for us quickly & efficiently.

Special mention to Julie, Jack & Rosa as well for their help through the process

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend RSC !

We have just received our mortgage offer through RSC . Being first time buyers this was all new and very stressful .

But big thanks to Julie , Ian and Ailish who we dealt with along the way , all incredibly helpful and quick to answer any worries we had .

16 July 2025
Unprompted review

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