RS Express Parking Reviews 

67
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers had a great experience with this company. Customers consistently highlight how much easier airport travel becomes, explaining that staff members are exceptionally polite, friendly, and efficient during every interaction. Many people frequently mention that dropping off and collecting the vehicle right outside the terminal saves a significant amount of time and hassle. However, some customers also noted that they experienced unexpected delays when waiting for their car to be returned after returning from their flight. Additionally, some reviewers were not happy with the lack of clear instructions regarding where vehicles are taken or where pick-up and drop-off take place.

What people talk about most

Service

Reviewers mention ambiguous feedback about service, with many customers praising quick pick-ups, polite... See more

Staff

Consumers experience a mix of satisfaction and frustration regarding the staff. Many reviewers praise the... See more

User experience

People report high satisfaction with the user experience, noting it is very quick and efficient while taking... See more

Delivery service

Users describe ambiguous interactions with delivery service, as experiences varied significantly between... See more

Location

Clients share ambiguous opinions on location, while some reviewers find it convenient to jump out at the door... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I could not work out where pick up and drop off occurred I was asked for 5€ when handing over car as I was not at departure?? This had never been explained The directions of where pick up and drop o... See more

Rated 3 out of 5 stars

I think it is not very clear that your car will be taken away to another place outside the airport. My experience was that I did not seem to understand they were going to take my car outside of the a... See more

Rated 5 out of 5 stars

Great service 100% will use for our next holiday.... didnt arrive into dublin airport until 2AM this morning with small children everyone tired ... car was waiting.. no delays no hassle. Lovely guy.... See more

Rated 5 out of 5 stars

We used RS Express for our family holiday, 3 young kids. -I cannot thank them enough for the amazing job they do. They make flying/travelling with kids so much easier. Superb valet service too... See more

Company replied


Company details

  1. Valet parking service

Written by the company

RS Express Parking provides convenient, secure, and affordable Meet & Greet parking services at Dublin Airport. Our professional drivers handle your car with care while you travel stress-free. With 24/7 customer support, competitive pricing, and a focus on reliability, we ensure a smooth start and end to your journey.


Contact info

3.8

Great

TrustScore 4 out of 5

67 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 24 hours

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3.8

All reviews

(67)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

I wasn’t sure what to expect

I wasn’t sure what to expect.
I Drove Our car to Level 2 on arrival - I Had to Ring the valet, left the keys with him. Pre-paid online for 3 nights. (Good Value)
Our Car was brought promptly to Terminal on arrival home. I had to call the valet when we disembarked and again when We were through Passport Control.
The only thing that is not clear is where the car is kept for 3 x nights away.

17 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service 100% will use for our…

Great service 100% will use for our next holiday.... didnt arrive into dublin airport until 2AM this morning with small children everyone tired ... car was waiting.. no delays no hassle. Lovely guy. Highly recommend 👍👍👍👍

10 September 2026
Unprompted review
Rated 5 out of 5 stars

10/10

10/10. Friendly, reliable. Pick up on time and drop off accommodated when we were over 2 hours delayed. Nothing was an issue. Will absolutely use again. So convenient and takes the hassle out of the trip.

4 September 2026
Unprompted review
Rated 1 out of 5 stars

Very poor service

Very poor service – would not recommend

Unfortunately, our experience with Dublin Airport Express Parking was extremely disappointing.

I called as instructed to have our car returned and was told it would take 25 minutes. After 35 minutes there was still no sign of the car, so I called again and was told it would be another 6 minutes. We then waited a further 20 minutes, meaning it took approximately 50–55 minutes from my original call for our car to be returned.

This was at midnight, after travelling, and Dublin Airport was extremely quiet. When I questioned the delay, I was simply told they were “very busy”. If the actual waiting time was going to be almost an hour, we should have been told that from the beginning rather than repeatedly being given inaccurate times.

The collection instructions were also very unclear. Each time I spoke to someone I had to repeatedly explain exactly where I was waiting at check in which added to the frustration and gave the impression that the collection was poorly organised.

To top it off, when the car eventually arrived, it was covered in dust, which was disappointing considering we had paid for what is supposed to be a convenient airport parking service.

Overall, very poor communication, unclear collection arrangements and an unacceptable wait at midnight. For a service calling itself “Express Parking”, waiting almost an hour for your car to be returned is anything but express.

Very disappointing service and unfortunately I would not recommend it.

26 July 2026
Unprompted review
RS Express Parking logo

Reply from RS Express Parking

Dear Fiona,

Thank you for taking the time to leave your feedback.

We believe this review may have been posted for the wrong company.

We are **RS Express Parking**, an independent Meet & Greet parking provider operating at Dublin Airport. We have checked our records and cannot find a booking under your name matching the experience you described.

From your review, it appears your booking may have been with **Dublin Airport Express Car Park**, which is a separate company and is not affiliated with RS Express Parking.

If you did in fact book with **RS Express Parking**, please let us know your booking reference so we can investigate your experience immediately. Otherwise, we kindly ask that you update or remove this review and post it with the correct company.

Thank you for your understanding.

Kind regards,
RS Express Parking Team

Rated 1 out of 5 stars

DO NOT BOOK THIS COMPANY

DO NOT BOOK THIS COMPANY
I booked RSEXPRESS while we went on holiday at a cost of 150 euro for one week. I have my car connected to my phone by an app that shows how many kilometres my car was driven and how it was driven.
It shows a total of 5 journeys instead of the 2 expected and it also showed poor driving performance e.g excessive acceleration and braking..all in all an extra 25 km driving on my car.
When I contacted the company they gave some story about moving the car from one car park to another. I expected them to collect the car park it up then drive it back to us when we landed..if we didn't have app on the car we would never have known what was going on..I would never use them again and I certainly wouldn't recommend them

22 June 2026
Unprompted review
Rated 1 out of 5 stars

Returned the car with a flat tyre

Returned the car with a flat tyre and tyres full of mud like it had been parked in a farmers field. When I called them to say I had a flat tyre he just said oh yeah I saw that and told me to drive to the Circle K garage just off the airport 🙄

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service and amazing valet

We used RS Express for our family holiday, 3 young kids.

-I cannot thank them enough for the amazing job they do.

They make flying/travelling with kids so much easier. Superb valet service too - you get your car back with a show room finish.

Will definitely book again when we are travelling next

20 June 2026
Unprompted review
RS Express Parking logo

Reply from RS Express Parking

Thank you for your lovely review. We're delighted to hear that our service made travelling with your family easier and that you were happy with our valet service.

We really appreciate your kind words and look forward to seeing you again on your next trip.

Rated 2 out of 5 stars

I was very disappointed ☹️

I was very disappointed ☹️
I made contact with RS before booking and asked numerous questions which were answered - main question being if they could provide charging my ecar whilst I was away so my car could be fully charged on my return.
This however did not happen. I arrived back to Dublin and rang as instructed to find that the company had only just taken the car to be charged when I landed - I asked them to forget about it and return my car to T1. It took them 30mins to get to me so totally defeated the whole plan of why I booked with them so NO I would not recommend.
Not only did they manage to add just 12% charge to my car and deliver it back late to me they then rang me to ask me to pay the €17 they had spent on the 10mins of charging 😏 very bad business- they are
Totally unorganised and inefficient.
Such a shame because if there was a decent company out there who could offer this service in a well run manner it would do well.
I can’t recommend 😏

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Exactly as advertised

Exactly as advertised. Met us in car park. Was friendly and polite. Rang number provided when we landed back in Dublin and car was at set down departures waiting. Was better value than other options and extremely convenient. A+++

4 June 2026
Unprompted review
Rated 3 out of 5 stars

I am not sure if I will use it again

I think it is not very clear that your car will be taken away to another place outside the airport.
My experience was that I did not seem to understand they were going to take my car outside of the airport, so I got a bit frightened and wanted to ask the driver a few things, but he was so rude and answered, " You agreed to this!" which did not make me feel any better. Anyway, I left the car there, but I was very uneasy about it.

29 May 2026
Unprompted review
Rated 1 out of 5 stars

Do Not use!!!

Do Not use!!!
left standing outside terminal for over 30 minutes. I rang them when I disembarked the plane. so it took 30-40 to get outside terminal so they basically over a hour to get car. absolute chancers. unprofessional

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Use the guys at RS Express Parking a…

Use the guys at RS Express Parking a lot when flying out of Dublin Airport-I cannot thank them enough for the amazing job they do.

They make flying so much easier than it was without them. Superb valet service too - you get your car back with a show room finish.

Yesterday I arrived into Dublin T1 at 17:30 - I had mistakenly said I was arriving at 22:10 and the guys still had my car outside the airport in double quick time with no delays at all.

Thank you !

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent ! First time using this service and we will definitely use it again whenever we fly from Dublin. All worked perfectly and the staff were great.

24 April 2026
Unprompted review
Rated 1 out of 5 stars

Do not use this company

I would strongly advise anyone considering using RS Express Parking to think carefully before handing over their vehicle.

Our experience was extremely disappointing and stressful. After returning from our trip, we discovered damage to our car which was not present before leaving it in their care. We immediately addressed this with the driver who also showed up 25 minutes late to drop the car off. My car had clear signs of use and there were phones connected to my Bluetooth that were unknown to me including the drivers. What made the situation even worse was the lack of transparency, communication and accountability afterwards. I was told they were late because they had to manually enter my car which would explain the damage to the drivers door. They have not said they did not cause the damage but they refuse to give me their insurance details or communicate in a professional capacity.

Trying to get clear answers about what happened to the vehicle has become incredibly frustrating. Responses were slow, unclear and at times felt dismissive. As a customer, when you leave your car with a parking company, you expect professionalism, care and honesty, particularly if something goes wrong.

The whole experience has left us with very little confidence in the service provided. We entrusted our vehicle to them expecting secure parking and responsible handling, but unfortunately that was not our experience.

I rarely leave negative reviews, but I feel other customers should be aware before making a decision.

25 March 2026
Unprompted review

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