RS Express Parking Reviews 

67
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers had a great experience with this company. Customers consistently highlight how much easier airport travel becomes, explaining that staff members are exceptionally polite, friendly, and efficient during every interaction. Many people frequently mention that dropping off and collecting the vehicle right outside the terminal saves a significant amount of time and hassle. However, some customers also noted that they experienced unexpected delays when waiting for their car to be returned after returning from their flight. Additionally, some reviewers were not happy with the lack of clear instructions regarding where vehicles are taken or where pick-up and drop-off take place.

What people talk about most

Service

Reviewers mention ambiguous feedback about service, with many customers praising quick pick-ups, polite... See more

Staff

Consumers experience a mix of satisfaction and frustration regarding the staff. Many reviewers praise the... See more

User experience

People report high satisfaction with the user experience, noting it is very quick and efficient while taking... See more

Delivery service

Users describe ambiguous interactions with delivery service, as experiences varied significantly between... See more

Location

Clients share ambiguous opinions on location, while some reviewers find it convenient to jump out at the door... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I could not work out where pick up and drop off occurred I was asked for 5€ when handing over car as I was not at departure?? This had never been explained The directions of where pick up and drop o... See more

Rated 3 out of 5 stars

I think it is not very clear that your car will be taken away to another place outside the airport. My experience was that I did not seem to understand they were going to take my car outside of the a... See more

Rated 5 out of 5 stars

Great service 100% will use for our next holiday.... didnt arrive into dublin airport until 2AM this morning with small children everyone tired ... car was waiting.. no delays no hassle. Lovely guy.... See more

Rated 5 out of 5 stars

We used RS Express for our family holiday, 3 young kids. -I cannot thank them enough for the amazing job they do. They make flying/travelling with kids so much easier. Superb valet service too... See more

Company replied


Company details

  1. Valet parking service

Written by the company

RS Express Parking provides convenient, secure, and affordable Meet & Greet parking services at Dublin Airport. Our professional drivers handle your car with care while you travel stress-free. With 24/7 customer support, competitive pricing, and a focus on reliability, we ensure a smooth start and end to your journey.


Contact info

3.8

Great

TrustScore 4 out of 5

67 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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3.8

All reviews

(67)

52 reviews in the last 12 months

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Rated 1 out of 5 stars

Was glad I got the car back!

Was glad I got the car back!

In spite of calling 30 mins and 15mins ahead of the drive to the airport, they arrived 20mins late which indeed left me in a panic. When I complained, their response was 'Well its up to you if you leave the car with us' - which wasn't very helpful. The person also arrived up looking very scruffy so I actual took a photo of their ID as I was legitimately concerned that I was saying goodbye to my car!

On return, I called from luggage carousel and I was again waiting 20mins - I was just handed the keys without a word and they left. I was travelling with a 3mth old baby and would have appreciated even the offer of help with getting the bag into the boot.

It wasn't the same person both times so I can only assume that this is the level of service and professionalism that you could expect from all employees.

I've used another company before and they were fantastic - punctual and polite.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Great, Easy Service

Used for first time in panic as our taxi booked (rural location) didn't turn up. Sorted all via phone & website at 5 am in morning on drive to airport, all airport parking booked out!

Couldn't have been easier or more pleasant, helpful. Return was a breeze also, would recommend & will reuse

28 June 2025
Unprompted review
RS Express Parking logo

Reply from RS Express Parking

Thank you for the great feedback! We're glad we could help at a stressful time and make things easy for you. Looking forward to seeing you again!

Rated 5 out of 5 stars

Amazing experience from start to…

Amazing experience from start to finish.
Very helpful 👌 even our flight was delayed we rang the guys to explain and there was no problem, they said ring when your flight has landed and they will be up with the car.
Thank you definitely will be booking again 100%

29 June 2025
Unprompted review
RS Express Parking logo

Reply from RS Express Parking

Thank you so much for the wonderful review! 🌟
We’re delighted you had a smooth experience, even with the flight delay — our team is always here to help.

Looking forward to seeing you again soon — and thank you for choosing RS Express Parking! 😊

Rated 5 out of 5 stars

Followed the clear easy steps and…

Followed the clear easy steps and everything went according to plan!

4 June 2025
Unprompted review
RS Express Parking logo

Reply from RS Express Parking

Thank you! 😊 We're so glad everything went smoothly and according to plan. We look forward to welcoming you again soon! 🚗✈️

Rated 5 out of 5 stars

A fantastic service

A fantastic service, staff very helpful and accommodating. Thank you

1 July 2025
Unprompted review
RS Express Parking logo

Reply from RS Express Parking

Thank you so much for your kind words! 😊 We're glad you had a great experience and found our team helpful. We hope to see you again soon! 🚗✈️

Rated 5 out of 5 stars

I can't recommend this company enough

I can't recommend this company enough, friendly staff and amazing service, we will definitely use for our next trip!

19 June 2025
Unprompted review
RS Express Parking logo

Reply from RS Express Parking

Thank you so much for your lovely feedback! We're thrilled to hear you had a great experience with us. It was our pleasure to assist you, and we look forward to welcoming you again on your next trip!

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