I just want to thank the customer service and team at RSPCA pet insurance, they was so understanding and compassionate… going above and beyond to, make sure my dog could get the treatment she neede... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
From the start of our time with RSPCA insurance, everything has been absolutely excellent. The portal worked very well, there have never been any issues and the customer service people have been grea... See more
Company replied
Our Lab sustained an injury while playing fetch and required overnight anaesthesia, stitches, and antibiotics at the out-of-hours vet. The claim was accepted within 3 days and paid within another 3. N... See more
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Just by chance I found the RSPCA pet insurance via a comparison site and although they weren't the cheapest they were a trusted name and what they offer is exceptional value and they even accepted... See more
Company details
Written by the company
With RSPCA pet insurance*, you’ll be ready to take care of your pet when they need it.Every policy taken out supports our mission against animal cruelty and neglect.
Contact info
Parkside, Chart Way, RH12 1GY, Horsham, United Kingdom
- 0344 543 1008
- help@rspca-petinsurance.com
- rspca.org.uk/shoponline/petinsurance
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4.5
Excellent
288 reviews
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This company invites their customers to review, whether positive or negative
Replied to 46% of negative reviews
Typically replies within 1 week
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Reply from RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
The premium for the policy was…
The premium for the policy was competitive and dental was included. It was really easy to get a quote with payment options.
9 July 2026
Reply from RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Reply from RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Very helpful customer service
Very helpful customer service, good insurance product, and at competitive pricing
3 July 2026
Reply from RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Reply from RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Was really easy to do and found the…
Was really easy to do and found the policy i wanted
28 July 2026
Reply from RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Most reasonably priced and…
Most reasonably priced and straightforward to join.I
particularly appreciated being asked if I wanted a policy written in paper form.
9 July 2026
Reply from RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Reply from RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Reply from RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Reasonable price and it is the RSPCA…
Reasonable price and it is the RSPCA after all so they have to be trusted.
21 July 2026
Reply from RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! We're glad you're happy with our prices. Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Easy to set up also multiple pets don't…
Easy to set up also multiple pets don't know about the claim side yet only had it a week but very competitive prices also helps the rspca
23 July 2026
Reply from RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! We're glad you're happy with our prices. Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Reply from RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! We're glad you're happy with our prices. Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Reply from RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! We're glad you're happy with our prices. Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Excellent service,
Excellent service,
Unfortunately my pet was poorly and had to make a claim, absolutely seamless claims process.
Funds were refunded very quickly
24 March 2026
Reply from RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! We're glad you're happy with our prices. Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
RSPCA provided a competitive quote with…
RSPCA provided a competitive quote with in the most part, better cover than similarly priced insurers, so I was happy to buy cover from them.
Procuring the correct level of cover was easy online.
1 July 2026
Reply from RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! We're glad you're happy with our prices. Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
I chose this company because it was …
I chose this company because it was half the price that milo was with
29 June 2026
Reply from RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! We're glad you're happy with our prices. Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Easy to set up
Easy to set up and cheapest on the market. The only downside is having to set up a direct debit rather than a one-off payment by debit card as with all the other providers.
21 July 2026
Don't recommend RSPCA pet insurance
Had taken out £7000 lifetime pet insurance which apparently covered dental illness my dog has never had the best teeth but after we rescued her she always went for 6 monthly check ups at vets she went in for routine dental work where they found she had dental illness put in a claim and was rejected so wouldn't recommend RSPCA pet insurance
22 July 2026
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