Am very worried. I paid £740 gor 6 tickets for wales v scotland back in september . As february is approaching i ce emailed them several times and have not had the courtesy of any reply???? Reading ot... See more
Rugbyticketservice
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See what reviewers are saying
I ordered tickets for the New Zealand v’s Namibia game for the 15th of September 2023, ordered a year and a half ago.I have not received them. I have emailed the Rugby ticket service on numerous occas... See more
Rugby Ticket Service sale tickets almost 3 times their facial value. I am appaled by these methods, as there are no valid reasons to explain such a price. I ordered in septembre for a game in february... See more
Company replied
I paid €770 for two tickets to England v Scotland then due to covid law changes the match was due to be cancelled. I accepted a voucher for 100% but the England/Italy match I wished to attend only app... See more
Company details
Information provided by various external sources
Selling tickets is in the DNA of our company. The passion for sport, with rugby in particular, was central to the establishment of Rugby Ticket Service. It all started in 2007 when the ‘event junkies’ behind the company visited a lot of rugby matches. Tickets became increasingly difficult to get, causing the idea to expand the network to a wider audience than friends and family only. This is how something that started as a way to visit the best events ourself, has grown to Rugby Ticket Service. The platform to help everyone get those hard to get tickets.
Contact info
Nevelgaarde 8, 3436ZZ, Nieuwegein, Netherlands
- 0031 85 4011 815
- info@rugbyticketservice.com
- rugbyticketservice.com
Super professional easy and no nonsense
We received an upgrade without asking and had a wonderful view.
Easy to get the tickets.

Reply from Rugbyticketservice
France v England
We received tickets for the France v England game however in my opinion your web site did not fully explain that your ticket category rating against the actual Stade de France category rating were different. I was disappointed with the original tickets you sent however you did respond to my emails/telephone calls and upgraded our ticket allocation which I was grateful for. Cost wise however I was still somewhat surprised that you charged €126 for €40 tickets which seemed extravagant. Trust this helps.

Reply from Rugbyticketservice
All well aranged
All well aranged , relative high prices for the tickets

Reply from Rugbyticketservice
Great !
Thanks to Rugbyticketservice we were freely upgraded and able to enjoy the match from amazing seats ! I definitely recommend it !

Reply from Rugbyticketservice
Easy to order
Easy to order - good communication via emails and tickets arrived in plenty of time
Seats were excellent and it was a lovely way to celebrate my husbands 60th apart from England losing !! Xx

Reply from Rugbyticketservice
Your service was very good and I would…
Your service was very good and I would use you again.

Reply from Rugbyticketservice
Good tickets & good service
Good tickets & good service - will use again

Reply from Rugbyticketservice

Reply from Rugbyticketservice
Good ticketing service
We had great seats for the game and they were delivered on time. They were very expensive though.

Reply from Rugbyticketservice
Communication from them was excellent
Communication from them was excellent. Even better was receiving an email the week before the rugby match saying that our tickets had been upgraded! We had fantastic seats.

Reply from Rugbyticketservice
Very helpful
Very helpful, good service excellent experience will definitely use them again

Reply from Rugbyticketservice
Great service and Upgraded tickets…
Great service and Upgraded tickets Supplied and considering just diagnosed with cancer recently just what I needed

Reply from Rugbyticketservice
I paid for 2 tickets for €200,00 each
I paid for 2 tickets for €200,00 each. I received €75,00 tickets, few days before the game. Unacceptable ! I couldn't imagine online services like this one were still using such thief methods in 2020...
Won't do it agin. Won't use it again. Won't recommand it of course. I prefer telling everyone I know what happened to me. Maybe a lot of my friends won't be fooled the way I was.

Reply from Rugbyticketservice
Spot on
Easy to book and when I had a query it was easy to phone some and actually talk to a person who was very helpful. Would definitely use the site again.

Reply from Rugbyticketservice
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