Am very worried. I paid £740 gor 6 tickets for wales v scotland back in september . As february is approaching i ce emailed them several times and have not had the courtesy of any reply???? Reading ot... See more
Rugbyticketservice
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered tickets for the New Zealand v’s Namibia game for the 15th of September 2023, ordered a year and a half ago.I have not received them. I have emailed the Rugby ticket service on numerous occas... See more
Rugby Ticket Service sale tickets almost 3 times their facial value. I am appaled by these methods, as there are no valid reasons to explain such a price. I ordered in septembre for a game in february... See more
Company replied
I paid €770 for two tickets to England v Scotland then due to covid law changes the match was due to be cancelled. I accepted a voucher for 100% but the England/Italy match I wished to attend only app... See more
Company details
Information provided by various external sources
Selling tickets is in the DNA of our company. The passion for sport, with rugby in particular, was central to the establishment of Rugby Ticket Service. It all started in 2007 when the ‘event junkies’ behind the company visited a lot of rugby matches. Tickets became increasingly difficult to get, causing the idea to expand the network to a wider audience than friends and family only. This is how something that started as a way to visit the best events ourself, has grown to Rugby Ticket Service. The platform to help everyone get those hard to get tickets.
Contact info
Nevelgaarde 8, 3436ZZ, Nieuwegein, Netherlands
- 0031 85 4011 815
- info@rugbyticketservice.com
- rugbyticketservice.com
Everything worked easily and as expected

Reply from Rugbyticketservice
Excellent service and communication.
Rugby Ticket Service provided excellent service and communication for Rugby World Cup 2019 Tickets. The automatic refund of the (small) paper ticket fee (as the RWC offered e-Tickets) was a great indicator of Rugby Ticket Service's integrity. Their offer of a 24 hour customer service phone line also instilled confidence (although there was no need for me to call the line).

Reply from Rugbyticketservice

Reply from Rugbyticketservice
Excellent!!
Excellent!!! The purchase was very easy. Tickets arrived via email 3 days after I bought them. I bought tickets for the NZ vs Ireland match (RWC 2019, Quaterfinals) and I had no problem. Very good location! Reliable and Recommended. Thank you very much RugbyTicketService Team !!!

Reply from Rugbyticketservice
First time I’ve used Rugby ticket…
First time I’ve used Rugby ticket service I bought tickets for England v Argentina in Japan, excellent service, highly recommended will definitely use again

Reply from Rugbyticketservice
great service
great service, ticket came within 24 hours, will definitely use again!

Reply from Rugbyticketservice
great experience!
Last minute tickets ordered and received the next day. It was a great first day of our trip to Tokyo!!! Great experience to attend the rugby world cup!

Reply from Rugbyticketservice
I got charged 99 Euro for tickets…
I got charged 99 Euro for tickets (which i didnt mind), BUT, when they were sent out they were worth 45 Euro, the ticket have the price written on them, i was ripped off and do not recommend this site

Reply from Rugbyticketservice
Excellent service from helpful and…
Excellent service from helpful and courteous staff . Would definitely use again

Reply from Rugbyticketservice
Good places to see rugby world cup in…
Good places to see rugby world cup in Japan

Reply from Rugbyticketservice
This is a trustworthy site
This is a trustworthy site. I got my e-tickets within 14 days of buying them and got into the World Cup Wales v Australia match with no problem at all.
I was a bit nervous initially when purchasing online but I need not have worried👍🏻👍🏻

Reply from Rugbyticketservice
Rugby World Cup tickets
I ordered RWC tickets for Wales v Australia. Tickets arrived 2 weeks before match as promised. Good tickets, great match, excellent result.
Very pleased with professional service despite my initial scepticism.
Would happily recommend to others.

Reply from Rugbyticketservice
Nice easy service tickets delivered…
Nice easy service tickets delivered well on time for RWC

Reply from Rugbyticketservice
Rugbyticketservice is reliable and can be trusted.
Despite it then having a low profile online presence I took a chance and ordered tickets for the Rugby World Cup in Japan from Rugby Ticket Service. RWC Ltd had expressly forbade the purchase of tickets from what it called "unofficial sources" and issued dire warnings that such tickets would not be honoured. I had found it virtually impossible to buy tickets from RWC Ltd.
My e-tickets came ten days in advance of the tournament and I went on to encounter no problems whatsoever with the scanners on entering stadiums. Any misgivings I may have had were unfounded.

Reply from Rugbyticketservice
Tickets as described
Bought several tickets to the Rugby World Cup from this ticket service-all went as planned and customer service was good throughout.

Reply from Rugbyticketservice
Excellent informations about the…
Excellent informations about the delivery
Se received available tickets on time
We recommanded this site !!

Reply from Rugbyticketservice
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







