Ryder & Dutton Mortgage Advice Bureau Reviews 459

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 191 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professional conduct, making the entire process smooth and stress-free. Many people highlight the excellent customer service, noting the team's ability to explain complex information clearly and provide quick, efficient responses to all inquiries. Reviewers frequently mention the positive user experience, emphasizing how easy and straightforward the process was, especially for first-time buyers. The prompt response times are also a recurring positive point, with many appreciating the quick answers and solutions provided by the team.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness and efficiency. Customers... See more

Service

Consumers find service to be positive, highlighting the helpfulness and efficiency of the support received.... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently highlight the... See more

User experience

Customers had positive experiences with user experience. Many reviewers, especially first-time buyers, found... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Conor was our Mortgage advisor and he was absolutely fantastic. As first time buyers, we were a little nervous and overwhelmed with the whole process, but Conor made sure to explain everything in ter... See more

Company replied

Rated 5 out of 5 stars

Everything has been smooth and fast! Michael, Shoaib, Holly, everyone behind the scenes have been great and available to talk to and anytime we had questions, we were provided with quick answers and... See more

Company replied

Rated 5 out of 5 stars

As a first time buyer, Ryan Constantine and Laura Turney made the whole experience as stress free as possible. They were both very knowledgeable and communicative. I could always ask them questions an... See more

Company replied

Rated 5 out of 5 stars

Highly recommend using the Mortgage Advice Bureau. We came across a few stumbling blocks whilst trying to secure our mortgage and our advisor (Michael Royle) really helped us to get everything sort... See more

Company replied


Company details

  1. #53 of 87 best companies in Mortgage broker

Written by the company

Mortgage Advice Bureau works with Ryder & Dutton to provide our clients with expert mortgage advice. With a dedicated team of professional advisers based across our network of branches, we can search 1000s of mortgage deals to find the right deal for your circumstance, including exclusive deals not available on the high street.


Contact info

4.9

Excellent

TrustScore 5 out of 5

459 reviews

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Rated 5 out of 5 stars

What can i say Vicky Charlesworth is…

What can i say Vicky Charlesworth is amazing. My morgage offer got withdrawn Vicky appealed and won. I really can't thank her enough she is a real credit too her company.

28 August 2025
Unprompted review
Ryder & Dutton Mortgage Advice Bureau logo

Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that we could help you secure your mortgage. Thank you for your lovely feedback.

Rated 5 out of 5 stars

Pete is a top man!!!

I've used Pete for advising on mortgages for 20 years. He easy to work with knows his stuff and ensures he gets the heat deal for you. Go Pete!!!

14 August 2025
Ryder & Dutton Mortgage Advice Bureau logo

Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you've had such a positive experience over the years. It's great to know that you feel supported and valued. Thank you!

Rated 5 out of 5 stars

Mick Royle great

Mick Royle great, helpful and professional finding the best deal for me

26 August 2025
Ryder & Dutton Mortgage Advice Bureau logo

Reply from Ryder & Dutton Mortgage Advice Bureau

We are happy to hear that you had such a positive experience. Thank you for sharing your feedback; we appreciate it greatly.

Rated 5 out of 5 stars

We cannot recommend Meg Bell highly…

We cannot recommend Meg Bell highly enough! From our very first conversation, She demonstrated an exceptional level of professionalism, expertise, and genuine care. Navigating the mortgage process can be overwhelming, but Meg made it seamless and stress-free.
She went above and beyond at every stage—explaining complex terms in plain language, responding promptly to every query (even outside typical hours), and proactively identifying the best mortgage options tailored to my financial situation. What truly set her apart was her commitment to ensuring we felt confident and informed throughout the journey.
Thanks to her diligence and strategic guidance, we secured a fantastic deal that we wouldn’t have found on our own. It’s rare to find someone so dedicated, empathetic, and results-driven. If you're looking for a mortgage advisor who treats your goals as their own, then Meg is the right person for you.

From Grace and Adekunle

4 June 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We appreciate your wonderful feedback! We're so glad that the mortgage process was seamless and stress-free. It's great to hear that clear communication and commitment made you feel confident and informed.

Rated 5 out of 5 stars

I have worked with Ryan a couple of…

I have worked with Ryan a couple of times now and both times have been a great experience. He's knowledgeable and patient and helps to guide through the process and pitfalls. Would recommend him to anyone.

22 August 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that your experiences have been great. We appreciate you mentioning the guidance provided and are thankful for your recommendation!

Rated 5 out of 5 stars

Mortgage & Insurance Advice

Harriet reached out to me well in advance of my mortgage renewal, giving us plenty of time to explore the available options. She also took the time to carefully review our insurance needs and recommended the most suitable solution for both me and my wife. The entire process was handled with professionalism and clarity, and we had an excellent experience working with Harriet. I would be very happy to recommend her and the services of Mortgage Advice Bureau.

25 July 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you had such a positive experience. It's great to know that the mortgage renewal process was handled professionally and clearly, and that you were provided with suitable insurance advice. Thank you for recommending our services!

Rated 5 out of 5 stars

Great experience throughout

Great experience throughout, lots of help during the process from conor and Elizabeth and eager to assist.

21 August 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you had a great experience and found our team helpful. Thank you for your positive feedback!

Rated 5 out of 5 stars

mortage advisor

my experience with sharelle at ryder and dutton was amazing , she was extremely helpful , clear and understanding to us as first time buyers , she took time to answer all questions and respond to my emails promptly , l was always kept up to date and felt supported from start to finish , l also appreciate cassie , she was excellent both in communicating the process and keeping us up to date . l will definitely recommend ryder and dutton for your mortage process, they make the process easy and smooth.

19 August 2025
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that your experience was amazing! It's great to know that our team was helpful, clear, and understanding. We appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Was very friendly

Was very friendly, clear and respectful

14 August 2025
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you found your experience so positive and respectful. Thank you for your feedback.

Rated 5 out of 5 stars

Micheal and Mohammed were brilliant

Micheal and Mohammed were brilliant. Informative, professional, approachable and friendly they surpassed expectations. With them both working on our mortgage and life insurance we able to concentrate on moving home with less stress. Would highly recommend to anyone.

15 August 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you had such a positive experience. It's great to know that the team's expertise and approach helped reduce stress during your home move. Thank you for recommending our services!

Rated 5 out of 5 stars

I couldn’t be happier with the service…

I couldn’t be happier with the service I received from my mortgage advisor, Ryan Constantine, and his assistant, Laura Turney. From start to finish, they made what could have been a stressful process feel smooth, transparent, and even enjoyable.

Ryan took the time to clearly explain all my options, answering every question with patience and expertise. He genuinely listened to my needs and worked hard to find the best solution for my situation. Laura was incredibly organized and responsive — every document was handled quickly, and she kept me updated every step of the way.

What really stood out was their professionalism combined with a personal touch. I always felt like more than just another client; they truly cared about helping me reach my goals.

I would wholeheartedly recommend Ryan and Laura to anyone looking for a mortgage team who goes above and beyond. They’ve earned my trust, and I’ll definitely be returning for future needs!

15 August 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're so happy to hear that you had a smooth, transparent, and enjoyable experience. We appreciate your kind words regarding the clear explanations, organisation, and personal touch you received. It's great to know that we earned your trust, and we look forward to assisting you in the future!

Rated 5 out of 5 stars

As a first time buyer

As a first time buyer, Conor & Abi made the process very easy and would highly recommend.
Good time keeping, well informed and always pleasant.

1 July 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that the process was made easy for you. We appreciate your recommendation.

Rated 5 out of 5 stars

Vicky and Cassie were amazing

Vicky and Cassie were amazing!

Both of them were so helpful and proactive, went above and beyond to help us get our house purchase through.

Thank you both so much!

Rowan

6 August 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're so happy to hear that our team members were so helpful during your house purchase. We appreciate your kind words and are grateful for your feedback!

Rated 5 out of 5 stars

Excellent service provided by Ryan…

Excellent service provided by Ryan Constantine and Laura Turney. They went above and beyond to find me a mortgage. Thank you

5 August 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that our team provided excellent service and went the extra mile to assist you in finding a mortgage. Thank you for your feedback!

Rated 5 out of 5 stars

Fantastic

Conor was absolutely brilliant in everything he did. He was always quick to respond to emails and messages. He guided us through the process perfectly and explained everything very clearly.

5 August 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that the guidance provided was helpful and that clear explanations were given throughout the process. We appreciate your positive feedback and thank you for sharing.

Rated 5 out of 5 stars

Conor and Elizabeth have absolutely…

Conor and Elizabeth have absolutely brilliant in finding the right mortgage for us, almost holding our hands on our mortgage application. We would highly recommend them

29 July 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you had such a positive experience! Thank you for sharing your kind words; we appreciate your recommendation.

Rated 5 out of 5 stars

Can't thank Ryan Constantine and laura…

Can't thank Ryan Constantine and laura turney enough. Really helpful and knowledgeable and took all the stress of applying for a mortgage away, Making sure the whole process was seamless and stress free helping get the mortgage that was right for me quickly and efficiently.

30 July 2025
Unprompted review
Ryder & Dutton Mortgage Advice Bureau logo

Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that our team provided such helpful and knowledgeable support during your mortgage application. We appreciate your kind words and are glad the process was seamless and stress-free for you.

Rated 5 out of 5 stars

I dealt with Jenny and Harriet

I dealt with Jenny and Harriet.
Nothing was too much trouble both very helpful and nice people to deal with.

28 July 2025
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that our team members were so helpful and made your experience a positive one. Thank you for your kind feedback!

Rated 5 out of 5 stars

Very helpful and responsive!

We’re so grateful to Conor and Abi for all their help in securing our first mortgage. As first-time buyers, the process felt overwhelming at times, but they were incredibly responsive, supportive and always happy to answer our questions. Conor’s clear guidance and dedication made everything so much smoother. We couldn’t have done it without them — highly recommend!

24 July 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're so happy to hear that you had a positive experience securing your first mortgage. It's great to know that we were able to provide the support and guidance you needed during this significant process. Thank you for your recommendation!

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