Same issues as everyone. Used these guys for the last three years and everything was fine, this year when I ordered same thing product didn't arrive, called they said there was a problem with the lab... See more
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I’ve gotten two prescription lens inserts into frames I supplied, including a pair of Oakleys two plus years ago, and the service was decent. Three weeks ago I sent the Oakleys in for a new prescripti... See more
I'D LIKE TO THANK SALT LAKE OPTICS, FOR PROVIDING A PHEONAMAL LENS HD RED MIRROR PROGRESSIVE SUNGLASSES..I'VE BEEN A LOYAL CUSTOMER ,AND WILL CONTINUE..I DO 1000 YARDS LONG RANGE SHOOTING ,THEIR LENSE... See more
Tried glasses for first time today. Salt City Optics people were very good, but disappointed with the way Oakley does their prescription sunglasses. I guess they do all progressive lens. Bought thes... See more
Company replied
Contact info
150 West Commonwealth Ave, 84115, Salt Lake City
- 888-507-1230
- customerservice@saltcityoptics.com
- saltcityoptics.com
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Cycling glasses perfect optics high style points
I had a great experience good feedback excellent response and delivered a final product that exceeded my expectations. I will be purchasing again.
Late, bad links
The order was late, no communication about why or expected delivery. I contacted the company only to get an email to say it was going out today. Received the confirmation email with tracking number. Link to tracking number brought up a 404 page not found. I pressed the link to tell the web master that the link wasn't working, that process failed too.
Glasses came today, they're fine as far as I can tell.
Great service...
Was very happy with my glasses!!! Great job !!! Just takes too long .... but worth the wait !
great customer service
from beginning to end Salt City Optics were on point, polite, and very professional.
Order Received was wrong
First time using the company. Serengeti order received was incorrect. Had to send back the glasses at my expense to have Salt City try and get the correct prescription sent to me. A delay which was not expected. In two - three more weeks I will see if the correct glasses arrive.
Great product, great customer service.
They have great customer service and helped me through the initial ordering when I had questions as well as any concerns that I had along the way. They always responded very quickly. I would give 4.5 stars, but this won't let me. My only issues was that my order took quite a while to be shipped and was in lab processing for a couple of weeks. Though as I said before, their customer service made up the difference by keeping me in the loop
Salt City is the best
I've ordered four pair of glasses and three sets of replacement lenses from these guys. Fair prices and Great service!

Reply from Salt City Optics
Service good, glasses not so.
Tried glasses for first time today. Salt City Optics people were very good, but disappointed with the way Oakley does their prescription sunglasses. I guess they do all progressive lens. Bought these for golf. If I am looking straight ahead, okay and color differential good. But progressive area seems large so have to tilt head at just the right position or I am looking at a blurry golf ball when hitting. When looking at scorecard bifocal area is small and progressive area makes it difficult to keep scorecard from looking like it is curved. Wish they were lined bifocals.

Reply from Salt City Optics
Phenomenal Service and Products
I'm so glad i chose to order my frames from here. The service was fast and excellent from beginning to end. No problems whatsoever!

Reply from Salt City Optics
Scammed and Aggravated
Purchased custom frames from Oakley and had Salt City make lenses for them back in June. The lenses were unuseable and made me sick and dizzy. Cody promised me if another set were made and unuseable I would get a FULL refund. My second set made also were no good! I emailed them and got no response, so I shipped them back on my own. I spoke with DAN in a chat window 4 days later and he promised my refund would be processed that day. That was 2 weeks ago and I have not received my funds. So now I am waiting on over $300.- and have to result to writing bad reviews and begging for my refund. I would avoid these guys obviously! You will get screwed if they screw up. Seems clear.

Reply from Salt City Optics
Awesome Customer Service!!!
Cody and Trae were awesome in helping me with my order and perfectly aquired my Prescrition. They constantly informed me of my order. I will definitely order another pair. Thank You Guys again.

Reply from Salt City Optics
Looking for quality eye wear - prescription
While it took longer than I expected but I am happy with the product. They fit very comfortable. They got the prescription right and they look good.

Reply from Salt City Optics
Best Service...Best Deal!
Always get great customer service....and their pricing is the best around for quality glasses. Definitely recommend...

Reply from Salt City Optics
Grrat experience
Fourth pair of prescription sunglasses that I have purchased from sat city. They are the absolute best. Knowledgeable salespeople on the phone. Website is easy to use and functional. I emailed my prescription. Picked My frames and lenses. Perfect.

Reply from Salt City Optics
Extremely helpful
The crew at Salt City were extremely helpful in helping me get my glasses dialed. It's great to work with people that have your best interest in mind!

Reply from Salt City Optics
Trustworthy and reliable
I live in Texas. Just ordered like my 6th pair of progressive glasses from them. That tells you all you need to know.

Reply from Salt City Optics
Great customer service
Great company with a team available and willing to help answer any questions.

Reply from Salt City Optics
Awesome experience
You guys rock. Had a minor issue with a pair of glasses, you handle the problem professionally. You have a customer for life

Reply from Salt City Optics
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