Seatpin 

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Rated 5 out of 5 stars

Seatpin it is absolutely your best choice when it comes to any concert or event,so happy I found them.Their customer support it is absolutely mind-blowing,they are so fast to responding to any questio... See more

Rated 5 out of 5 stars

top quality experience for Man city Vs Real Madrid i ordered 2 tickets in hospitality for this event at first they got sent as u18 tickets so complained and without hesitation they changed them bo... See more

Company replied

Rated 5 out of 5 stars

Hello! It was unique, it had everything - lighting effects, stage, stage behavior and excitement. I specially came to the concert from Bulgaria. Harry Styles also has older fans. Having worked in tele... See more

Company replied

Rated 5 out of 5 stars

I ordered last minute tickets to a Premier League Football match. The tickets did not arrive soon after I ordered them. As the match came closer the Seatpin emailed me to let me know the seller had no... See more

Company replied

Company details

  1. Event ticket seller

Written by the company

Seatpin is most active ticket marketplace for live events in Europe. You can buy tickets to your favorite sports game or music show with confidence.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No problem with Europa League tickets

Ordered seats for Lyon v ManUtd on Thursday 10 April '25. Tickets arrived on the morning of the game and there was no problem downloading. No ID was required at the match. We were apprehensive, never having used Seatpin before, but everything went smoothly. Tickets received were 70 euros value and we paid £158. Expensive but we did get to the match.

10 April 2025
Unprompted review
Rated 5 out of 5 stars

First-Time User, Blown Away!

This was my first time using Seatpin, and I was thoroughly impressed from start to finish. I received updates throughout the process, and everything went perfectly. 💯 customer satisfaction—I'll definitely use them again!

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

I was hesitant to order from Seatpin due to mixed reviews but they made it possible for me to achieve my dream of watching Real Mardrid live. Couldn't be happier!

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Support

I initially received the wrong tickets from Seatpin and was worried about being scammed. However, customer service was incredibly helpful and got me the correct tickets within 24 hours! This happened over a weekend, and my event was on Monday, so I was impressed by their quick response.

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Easy Basketball Tickets Abroad

I bought Euroleague basketball tickets on the road abroad and was worried about receiving them in advance. After booking, I had some questions about the e-ticket process as well. I contacted them via WhatsApp, and they replied very fast. They explained everything they were doing and re-checked with the ticketing vendor to ensure that the transfer had gone through. I received tickets the evening before the game. Everything went on smoothly at arena entrance. I was most surprised at how level-headed and helpfully they were working. They reassured me and kept me in constant communication until confirming entrance. Travelling can be stressful, but their support made this part of my trip so easy. I'll definitely use them again for sports events when traveling internationally. Highly recommend their service!

23 February 2025
Unprompted review
Rated 5 out of 5 stars

Fast, Friendly, and Reliable

I booked basketball playoff tickets online. The process was simple, and support was in touch through WhatsApp. They sent my tickets two days before tip-off and even followed up to ensure I got in trouble-free. The updates gave me peace of mind. Everything went smoothly at the gate. Excellent service—efficient, courteous, and actually reliable. Will book again!

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Galatasaray - Fenerbahce

I bought tickets for the Galatasaray - Fenerbahce match from them. The process was fine, but I entered my ID number instead of my passport number. After that, I wrote to support about what to do next. They called me and helped me register for Passolig and Passo. On the day of the match, we spoke on the phone again, and they helped me get the ticket. The Passo app didn't work for many people on the day of the match, I couldn't get in 45 minutes before the match started. They went out of their way to help and even emailed the ticket as a last resort. I finally got in and had a great experience. It is not easy to get into Turkish matches as a foreigner, but it is worth it. I appreciate all the help. I am very satisfied and can recommend them to everyone, they do not let me down.

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Support for New Customer

I bought football tickets over the internet for the first time and was nervous about doing it. After the purchase, I experience some problems with the mobile ticket application. I messaged WhatsApp support, and they responded immediately. They were incredibly patient going through registration with me and even translated parts of the app to me.

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Exemplary Support Rescued My Weekend

I had bought tickets to a music festival but was having trouble logging into the event app. I was panicked, but support answered promptly on WhatsApp. They guided me through step by step and even got in touch with the event organiser. All was sorted in a few messages. I had my tickets sent to me two days before the event. The team kept checking in until I reported arrival at the venue. I was assisted throughout, and it was so relieving. The festival was great, and I owe this partly to the great customer service. I will surely put my trust with them for my next event.

15 February 2025
Unprompted review
Rated 5 out of 5 stars

Tickets Arrived Just in Time

I bought last-minute tickets for a Premier League game. I was worried that they would never turn up but support kept me informed every second. The tickets turned up six hours before the game started. I entered the stadium without any issues. Excellent service and instant responses every time!

22 February 2025
Unprompted review
Rated 4 out of 5 stars

Tickets on time

My tickets send to me on time and they have been upgraded to a higer category for free.

Very satisfied with their service

28 January 2025
Unprompted review

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