Seatpin 

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Rated 5 out of 5 stars

Seatpin it is absolutely your best choice when it comes to any concert or event,so happy I found them.Their customer support it is absolutely mind-blowing,they are so fast to responding to any questio... See more

Rated 5 out of 5 stars

top quality experience for Man city Vs Real Madrid i ordered 2 tickets in hospitality for this event at first they got sent as u18 tickets so complained and without hesitation they changed them bo... See more

Company replied

Rated 5 out of 5 stars

Hello! It was unique, it had everything - lighting effects, stage, stage behavior and excitement. I specially came to the concert from Bulgaria. Harry Styles also has older fans. Having worked in tele... See more

Company replied

Rated 5 out of 5 stars

I ordered last minute tickets to a Premier League Football match. The tickets did not arrive soon after I ordered them. As the match came closer the Seatpin emailed me to let me know the seller had no... See more

Company replied

Company details

  1. Event ticket seller

Written by the company

Seatpin is most active ticket marketplace for live events in Europe. You can buy tickets to your favorite sports game or music show with confidence.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Don't try to buy a ticket for a game in…

Don't try to buy a ticket for a game in Turkey unless you have been vetted - got Passo app, then you have to try to Passolig card (which is chargeable and is like some sort of photo ID) and it's very hard to get being non-Turkish. I even went to the ground before the game - ticket guy told me it was a scam.

26 January 2025
Unprompted review
Rated 2 out of 5 stars

my bad experience buying from seatpin

Firstly , This review serves to be an objective evaluation of the service recived when buying tickets for a Turkish football game
the payment was for 3 top of the line tickets for a football game , as the payment was sent through i was shortly given instruction on how to claim said tickets , however there was no implicit mention of extra fees incurred in making a external account on a totally diffrent website to claim the tickets , furthermore instructions were very unclear as the two or three sites were very very similar and would be easily mixed up when processing your order , furthermore there site and data respoonse form for coordinating the redeeming of tickets literally didnt work , and I had to send my personal information directly through messages with no explicit TOS protection since this was the only way to recive my information for processing . even after this we had issues with the external site for claiming tickets and spent 6 hours over the phone to claim footbal tickets ive never had such a complicating and not working system even after paying such an extrobramant amount of extra fees , due to the fact that my data or something internal was wrong i not only had to pay for 3 accounts for 3 people and tickets i had to buy a fourth with no monetary refund just because a small detail was wrong which im sure could be easily fixed internally in the system, hwoever the reason this isnt one star is because in the end it worked its just the whole process getting to the end product was so aggravating .

21 December 2024
Unprompted review
Rated 5 out of 5 stars

I really doubt it that the ticket will…

I really doubt it that the ticket will be delivered but in the end I got help from the customer support regarding the account opening in the passolig site. The ticket has been transferred 5 hours before the game so I'm glad that I will be on the game.
Thanks for the fast responses from the customer service department.

20 September 2023
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Okan was amazing! He helped me and was so friendly when asking all of my questions. I don't speak Turkish and Okan even helped me via WhatsApp translating screenshots from the Passo app. Thank you so much Okan, you are great!

30 March 2023
Unprompted review
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