Selecta Sabers Reviews 195

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting their impressive design, solid build, and attention to detail. Many people are delighted with the realistic sound effects, vibrant colors, and overall performance, making them feel like they are holding the real thing. The customer support is frequently described as amazing, responsive, and helpful, with many appreciating the quick problem-solving and clear communication. However, some customers experienced significant issues with delivery, noting that shipping often took much longer than advertised and that tracking information was sometimes unreliable or misleading. A few other people also felt that communication from customer service could be inconsistent or automated, leading to frustration regarding delivery updates and problem resolution.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the exceptional craftsmanship, intense... See more

Quality

Reviewers mention positive feedback about quality. Customers are highly satisfied with the quality of the... See more

Delivery service

Users describe ambiguous interactions with delivery service. Many customers report significant delays, with... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers expressed frustration with evasive... See more

Response time

Reviewers highlight ambiguous aspects of response time. Some customers experienced significant delays, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The saber I got is just amazing. Very good quality. I give 4/5 because the shipment took longer than it's said on the page and because there was a situation when I asked about something on the chat, t... See more

Rated 4 out of 5 stars

It took forever for shipping and came in the selecta saber box. Luckily I snatched it before my husband saw as it was a gift for him. The slow shipping was because it comes from China. Likely dr... See more

Rated 4 out of 5 stars

My package wasn’t handled the best and shipping took awhile but other than that it’s a solid company to buy from. There affordable and really fun. I would buy from them again.

Rated 4 out of 5 stars

The quality of the swords is incredible. I deducted a star because I had a lot of trouble during the shipping process. But the seller was helpful enough. The swords are really beautiful.


Company details

  1. Collectibles Shop

Written by the company

Started for fans, by fans, Selecta Sabers was destined to disrupt the overpriced and outdated saber industry. Empowered by innovation, previous success and a fundamental love of sabers; our sabers set us apart by bringing you high-quality, handcrafted, detailed designs at radically fair prices.


Contact info

3.8

Great

TrustScore 4 out of 5

195 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 21% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Box Damaged And Very Late.

Disappointing online shopping experience. Shop stated product was in stock when it wasn’t which was misleading. Shop ordered from China but is based in Italy ultimately led to a long delay in shipping/delivery. The lightsaber arrived poorly packaged in a ripped box with no mention of Fragile on it. It was a small miracle that it is In working order with no missing parts. The only reason am given 2 stars instead of 1 is because the product actually worked, when it easily could have been damaged. I would not recommend this shop and won’t be a returning customer.

31 December 2024
Unprompted review
Rated 5 out of 5 stars

Amazing quality lightsabers

Awesome quality built lightsabres in love with my neopixel revan sabre perfect for my cosplay and the baselit sabres are perfect for either cosplay or dueling with friends, the blades are good quality and very durable, customer service are really great quick response and always super helpful with anything I've needed won't be going anywhere else for my sabres extremely happy

1 January 2025
Unprompted review
Rated 5 out of 5 stars

Very satisfied

I got my package fairly quickly, and the quality is good. I was especially pleased with my free gift lightsaber.

If anyone else can get a free lightsaber with their purchase, then I'd recommend going for it.

25 December 2024
Unprompted review
Rated 3 out of 5 stars

I wanted to cancel my order within 24…

I wanted to cancel my order within 24 hours of buying, they told me they can not give a full refund. They would charge me 50 dollars for production service, but the saber i bought is a stock item!

Also on ali express you can buy the same sabres, alot cheaper!

Edit: in there terms they say that it will cost 12% of the total price to cancel a order, in my case thats about 22 dollars and not 50 dollars!

Update: they have responded that they will cancel my order but only partial refund(88%). I have to say that they respond fast. Now let's hope the refund will also be fast.

29 December 2024
Unprompted review
Rated 5 out of 5 stars

Very good

Friendly, understanding and accommodating customer support, the quality of the lightsaber is top notch for the price. I had a little trouble to get it through Bulgarian customs and they were understanding and helped me with getting it through.
The quality of the light saber is top notch for the price. It lays good in your hands and had a nice weight to it.
Amazing.
10/10 Will buy again when I'm able to

20 December 2024
Unprompted review
Rated 5 out of 5 stars

“Worth the wait”

I did limited research on this company before buying one of their products. I saw a Cal Kestis crossguard on instagram reels and jumped the gun and went straight to this company with an open wallet. I later then saw a few Reddit reviews stating that this company was a scam shortly after purchasing a lightsaber. I confronted Selecta Sabers about my concern and they got back to me right away and reassured me about anything I may have read online. Of course, I was hesitant to take their word on the matter before I had their product in hand. I was counting the days on the calendar and grew more nervous with each day that passed. They told me “…the wait will be worth it”, and was it ever. There were a few shipping delays due to the fact that I asked for specific details of the lightsaber which were not compatible with each other. Selecta Sabers went above and beyond to take extra time to completely customize specific handles to fit an emitter that belonged to a different lightsaber. Through these delays, they threw in a free neo pixel blade, an extra handle originally meant for the emitter I chose, and a wooden case to which the lightsaber arrived in. I received the Cal Kestis crossguard and it was more beautiful than I thought it was going to be. It has every colour I could wish for except Mace Windu’s purple, this colour setting is blank. In the end this lightsaber had everyone’s jaw drop because of how well it was made. This is lightsaber number 10 in my collection and by far the best one I’ve ever purchased, and was indeed “…worth the wait”. I will be buying from this company again for their high quality lightsabers and extraordinary customer service. Thank you, Selecta Sabers.

13 December 2024
Unprompted review
Rated 5 out of 5 stars

The closest thing to the real deal.

Holy shizzle. I was expecting something good for the price, but not this good! This exceeded all my expectations. The quality is amazing, the sabers look so beautiful and feel very sturdy. They arrived in exactly 5 business days.
If you always wanted a real light saber, this is the closest you’ll ever get to one.

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Amazing lightsaber and excellent…

Amazing lightsaber and excellent service!

The Princess Saber exceeded my expectations. Great quality, bright blade, and realistic sounds. The hilt is comfortable to hold, and the battery lasts a long time. Plus, the customer service was incredibly helpful, and the delivery was super fast. Highly recommend for any fan!

15 October 2024
Unprompted review
Rated 5 out of 5 stars

“The power of a princess in my hands”

The purchase of the lightsaber turned out to be a real stroke of luck! From the moment I held it, I felt the build quality and attention to detail. The LED blade is bright and changes colour smoothly, providing a spectacular visual effect, especially in the dark.
Furthermore, the customer service was impeccable: quick, courteous and always available. A purchase I would make again without hesitation!

16 September 2024
Unprompted review
Rated 1 out of 5 stars

Cheap garbage

Low quality I'll-fitting garbage product

20 June 2024
Selecta Sabers logo

Reply from Selecta Sabers

We're sorry to hear that you're not satisfied with the product, but we couldn't find any record of previous contact from you regarding this issue. Please know that we offer full customer support, including exchanges and returns.

Rated 5 out of 5 stars

Customer service was supper fast and…

Customer service was supper fast and helpful and took care of an issue I had immediately

11 September 2024
Unprompted review
Selecta Sabers logo

Reply from Selecta Sabers

Thank you so much for your kind words! We're thrilled to hear that our customer service team was able to assist you quickly and resolve your issue. We're always here to help!

Rated 5 out of 5 stars
Selecta Sabers logo

Reply from Selecta Sabers

Thank you! We're so glad you love your lightsaber. We put a lot of passion into crafting each one, and it's awesome to hear that it's your favorite! May the Force be with you!

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