Seniors Choice Reviews 16,705

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and helpfulness, making interactions pleasant and informative. Many people highlight the exceptional customer service, noting that representatives are knowledgeable, clear in their explanations, and genuinely focused on finding suitable options without being pushy. The overall user experience is frequently described as easy and efficient, with consumers appreciating the straightforward process and fair pricing. However, some customers also noted issues with obtaining a quote, with a few reporting that they were unable to receive one or experienced abrupt communication when trying to get pricing information.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the staff's... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise representatives for... See more

User experience

People report positive experiences with the user experience. Customers found the process easy to complete and... See more

Service

Reviewers mention positive feedback about service. Customers consistently report helpful and professional... See more

Price

Reviewers highlight positive aspects of price, with many finding policies to be reasonable, affordable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Omaremi Faleyimu is who made my experience great. I'm elderly and sometimes not so patient :) but he was so patient with me explaining everything so that I understood it. He was very professional, b... See more

Rated 5 out of 5 stars

I'm happy to say I am now insured with Seniors Choice. My experience with Ayden on the telephone was exceptional in that she was very patient, pleasant and very helpful. I originally only planned on g... See more

Rated 5 out of 5 stars

Carolina Guajardo. She was thorough, clear explanations, patient, and more importantly laughed at my jokes. What is not to like about that! I am relieved I have done this in order to save my sister a... See more

Rated 5 out of 5 stars

Thank you Citra! I was really impressed with the help from customer service :) Citra was brilliant explaining all of the details and answering my questions. I am very happy to have proper Life I... See more


Company details

  1. Life Insurance Agency

About Seniors Choice

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

17K reviews

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Rated 5 out of 5 stars

DaleWR

I was happy with my contact. And would recommend to my friends

28 April 2026
Rated 5 out of 5 stars

The person I spoke with was very…

The person I spoke with was very helpful to all the questions I had he made sure to explain everything to me.
I will be getting my paperwork in the mail .The agent made it easy for me to get it all set up,Thank You Sandra .

28 April 2026
Rated 5 out of 5 stars

* Excellent Guidance Throughout My Insurance Process.

I would like to express my sincere appreciation for the excellent service provided by Jonah Hornseth during the process of handling my life insurance paperwork.
Jonah has been consistently kind, respectful, and attentive throughout our interactions. What stood out the most was his patience and dedication in ensuring I fully understood every step of the process. He took the time to explain all details clearly and thoroughly, and he never hesitated to revisit or clarify information until I felt completely comfortable.
His professionalism and approachable manner made what could have been a complicated experience feel smooth and manageable. I truly value his support and guidance, and I am grateful for the care he brings to his work.
Thank you for having such a committed and thoughtful representative on your team

20 April 2026
Rated 5 out of 5 stars

Malcolm D

Malcolm D. was very helpful and understanding of my needs. He was friendly and explained everything and asked if I had questions. I would highly recommend him and seniors choice.

28 April 2026
Rated 4 out of 5 stars

The lady was very professional…

The lady was very professional explained all the details gave me time to ask and to explain which policy should suits me in what I need from my present situation at my age. Patience is important for me and she has that quality. I’m having peace in my mind.

27 April 2026

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