Excellent delivery service. The app was very informative and up-to-date. We knew exactly when our parcel was being delivered and was contacted by the driver when he was on his way. Well done. Wish a... See more
Company replied
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Excellent..the delivery guys were on time, extremely polite and efficient. They phoned 20 minutes in advance, listened to directions (our house is not easy to find) and the tracking was kept up to dat... See more
Company replied
Great communication re delivery. Guys Paul and Love were polite, friendly and helpful. They put our wardrobe together which we weren’t expecting. Would be confident to use their services again
Company replied
Received an email asking to confirm delivery slot, which isn't always an option with many couriers. Unfortunately, the date given coincided with a funeral. I declined the proposed date and messaged to... See more
Company replied
4.6
Excellent
31k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Good communication
Good communication and reasonable notice given about delivery times. Courteous and helpful delivery guy. Prompt service.
21 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Debbie Lee,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Professional
Professional, courteous and provided regular updates. Excellent service. I would highly recommend.
21 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Angela Mary Taylor,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
The delivery guys not understanding…
The delivery guys not understanding English language,they were tired and I took most of the bedframe to the bedroom ,they damaged backside of the bed frame with knife to access the screws places ,they not took any rubbish out to bin it ,very unfriendly and not enough experience in their job .
21 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Ramin,
We are very sorry to hear about your experience with our delivery team and apologise for the inconvenience caused. This is certainly not the level of service we expect our customers to receive, and we appreciate you bringing these concerns to our attention.
Regarding the damage to your headboard, we kindly ask that you contact your retailer directly, as they will be best placed to assist you with this matter.
We sincerely apologise again for your experience and thank you for your feedback, which will help us improve our service going forward.
Many Thanks,
The SGK Team
Reply from SGK Home Delivery
Dear John Burnett,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
SGK were excellent
SGK were excellent, I was given the date and a timeframe of when my delivery would arrive, they kept me up to date as they had a delay. When they did arrive they were both very pleasant and delivered my items with care. Very happy with their service
15 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Nia Pugh,
Thank you for your lovely feedback! We're delighted to hear that you were kept informed throughout your delivery and that our team provided a friendly and careful service. We really appreciate your understanding regarding the delay and are pleased everything went smoothly.
Many Thanks,
The SGK Team
Reply from SGK Home Delivery
Dear Sean McDevitt,
Thank you for your great review! We're pleased to hear that you were happy with our communication and delivery team. We really appreciate you taking the time to share your experience.
Many Thanks,
The SGK Team
No problems at all.
I ordered my mattress and was told it would be delivered within 2 weeks which was spot on. I received a delivery Email from SGK with a date and time that was not convenient, so we rearranged for the next day. Just had the delivery now with no problems. Two very pleasant young men who took their shoes off to protect my carpets. They took all the packaging away for me.
20 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear P Steward,
Thank you for taking the time to leave such a lovely review! We're delighted that rearranging your delivery was straightforward and that our team provided a professional and considerate service. It's great to hear they took extra care to protect your home and made the delivery experience a positive one.
Many Thanks,
The SGK Team
Great delivery service
Great delivery service. Quick, efficient, handled with care and the delivery people were lovely. They also rang ahead to confirm their arrival time.
20 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Davina Allen,
Thank you for your wonderful feedback! We're delighted to hear that your delivery was quick, efficient and handled with care. It's also great to know our team kept you informed with a call ahead of arrival. We really appreciate your kind words!
Many Thanks,
The SGK Team
Reply from SGK Home Delivery
Dear Peter E,
Thank you for your positive feedback! We're pleased to hear your goods arrived on time and appreciate you taking the time to share your experience with us.
Many Thanks,
The SGK Team
Delivery of flooring was excellent.
Delivery of flooring was excellent.
Kept informed throughout the delivery.
Arrived on time and the drivers were mindful of my property. Would be happy to use this service again.
20 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Karen,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Reply from SGK Home Delivery
Dear Emma,
Thank you for your lovely feedback! We're delighted to hear you were happy with your delivery experience. We really appreciate you taking the time to leave us a 5-star review!
Many Thanks,
The SGK Team
Friendly, polite and helpful.
Friendly,polite, helpful lads who delivered our cabinet. Kept us informed of a more accurate delivery window and although we were the last delivery of the evening, the lads were really helpful with carrying our item around the back of the house.
19 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Simon Philpott,
Thank you for your fantastic feedback! We're pleased to hear our delivery team kept you updated and went the extra mile to help with your cabinet, especially towards the end of a busy day. We'll be sure to pass your kind comments on to the team!
Many Thanks,
The SGK Team
Was kept informed from beginning to…
Was kept informed from beginning to delivery.
Delivery was later than expected but we were called and given the ETA.
Delivery drivers were very courteous and helped hubby bring n the order.
All very positive
19 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Gayle Wolvey,
Thank you for your lovely review! We're glad our team kept you informed throughout the delivery process and provided an updated ETA when things were running later than expected. It's great to hear the drivers were courteous and helpful. We really appreciate your understanding and feedback!
Many Thanks,
The SGK Team
Absolutely amazing from ordering to…
Absolutely amazing from ordering to delivery. If I could give 10 stars I would. Delivery men were amazing very polite and helpful you deserve recognition
19 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear M B,
What wonderful feedback, thank you! We're thrilled to hear you had such a positive experience from ordering right through to delivery. Your kind words about our delivery team mean a lot, and we'll make sure they receive the recognition they deserve!
Many Thanks,
The SGK Team
Two great lads delivered my order it…
Two great lads delivered my order it was very heavy and up 1 flight of stairs they managed to get it up and in no problem 👍Constant communication about delivery times all in all excellent service 👍
19 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Nicky McGuire,
Thank you for your brilliant review! We're delighted to hear our delivery team handled your heavy item with care and made getting it upstairs look easy! It's also great to know you were kept informed throughout. We'll be sure to share your lovely feedback with the lads!
Many Thanks,
The SGK Team
A very reliable logistics company
A very reliable logistics company, communication every step of the way. Perfect.
19 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Mike Blackwell,
Thank you for your fantastic 5-star review! We're really pleased to hear you found our service reliable and appreciated the communication throughout your delivery journey. Providing a smooth and well-informed experience is exactly what we aim for!
Many Thanks,
The SGK Team
Very efficient and kept me up to speed…
Very efficient and kept me up to speed with the time and delivered as stated
Polite guys. Thank you
19 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Michael McHattie,
Thank you for your lovely 5-star review! We're delighted to hear that you were kept updated throughout the delivery process and that everything arrived as scheduled. It's also great to know our delivery team were polite and professional.
We really appreciate your feedback!
Many Thanks,
The SGK Team
A good delivery service, but one thing left me feeling uncomfortable
Overall, I was really happy with the delivery service from SGK Distribution Ltd. I was kept well informed about the delivery and the driver’s journey, he arrived on time, and he was very friendly and polite throughout. The flooring was brought inside through my doorway, and the service itself was great.
However, there was one thing that left me feeling a little uncomfortable on reflection. I had put my two French Bulldogs outside while the flooring was being brought in. The driver was by my side gate and asked if he could have a look at my dogs, and then asked if he could take pictures of them. At the time, I didn’t think much of it because he had been friendly, and I agreed without giving it much thought.
It was only afterwards that I started questioning it and wondering why he wanted pictures of my dogs. I can’t say what his intentions were, and I’m not accusing him of anything, but as a dog owner, I did find it a little strange and concerning when I thought about it afterwards.
It’s a shame because, apart from this, the delivery experience was very positive. I would recommend the delivery service itself, but I do feel it’s worth mentioning this experience, as it left me with mixed feelings.
19 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Terri Cunningham,
Thank you for taking the time to share your detailed feedback. We're pleased to hear that you were kept well informed throughout the delivery process and that our driver arrived on time, providing a friendly and professional service.
We're sorry to hear that part of your experience left you feeling uncomfortable afterwards. We understand your concerns regarding the interaction involving your dogs, and we appreciate you bringing this to our attention. We take customer feedback seriously and will ensure this is raised with the relevant team.
We're glad that the delivery itself was a positive experience and appreciate your balanced and honest feedback.
Many Thanks,
The SGK Team
very prompt timed delivery
very prompt timed delivery
delivery men very pleasant, helpful, and efficient
19 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear G Buller,
Thank you for taking the time to leave us a 5-star review! We're pleased to hear that your delivery was prompt and that our team were pleasant, helpful and efficient.
We really appreciate your kind words and will be sure to pass your feedback on to the delivery team.
Many Thanks,
The SGK Team
Helpful delivery guy
The guy delivered a 4m x 3m roll of vinyl single handed and managed to get it round corners. Above and beyond
12 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear SB,
Thank you for your fantastic feedback! We're delighted to hear that our driver went above and beyond to ensure your vinyl was delivered safely, especially given its size. We really appreciate you taking the time to recognise his efforts and will be sure to pass on your kind comments!
Many Thanks,
The SGK Team
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