SHL.UK Reviews 349

Amazing service.
So glad it exists. Test regularly and great communication and easy to use platform

Top service. Made everything straight forward & super easy. Results are fast & great follow up to help you get treatment and advice.

Such an incredible team, always very efficient, polite, willing to help. The follow ups are incredible, you see how much work and effort is put to keep us healthy and safe. Super happy to receive this.

The service is incredibile, I believe it’s the best in Europe. The efficiency, the team and what they offer is outstanding! Well done

Convenient and easy to use. Prompt response and excellent customer service

The team has been in touch with me throughout my whole positive tested process. They were very kind to offer me different clinics to get treated and also to inform them when, where and what did I get as treatment. I have been using their services for a long time and I will continue to do so.

Quick, simple, réactive and with a good follow if any issue arises from the tests.

Friendly, efficient and prompt service and follow up.

Personalised messaging when needed, always reliable! Been using for years, ta! 🏆

I have been using SHL.UK for many years now and I have always been happy with there service. It has been convenient for me to test at home and keep a check on my health instead of going to a clinic all the time. Test results are always accurate and given within a good number of days before receiving. If issues arise you tend to be contacted by them through text or phone call. The website is easy to use and navigate

As someone who was living a very busy sexual lifestyle this has been a great service to have, it has allowed to make sure I was safe and also safe for others.

SHL UK provides a great service. It's very easy to order testing kits and receive the results in no time.
The team is super approachable and follow up on queries. Very thorough job!
Thank you so much!

This is an incredible service and that it’s free is almost miraculous: quick, discreet, easy to use so nobody misses out, and with sms, calls and emails following up on anything that may need discussing. I use them regularly and am blown away. They perform great service to London and especially to the LGBTQ+ community and to sex workers. Keep going SHL team! And thank you.

Easy to use website, fairly quick results. Communication with staff was easy and detailed

SHL is an incomparably excellent service. High level of communication, clear information and real trust and security around my sexual health. I can’t recommend their services enough. It’s a model of what world class health services should be.

Even though we appreciate the online service... you have symptoms and ordering online it takes time for the ticket to arrive also way long time for the results to come back... meanwhile your symptoms gets worse while waiting this long time. Then you have to wait 2 days for a booking slot. Last time ive done and still needed a treatment it took all together 9 days from the order online till I get an appointment to be treated. Online service supposed to help those that cannot take a day off from work to go to a walk in centre.

Very good service from SHL.uk
Quick and discreet delivery, easy to follow instructions, free postage, quick results and follow up

Kind treatment and quick response

They refused to let me have a test of cure before 5 weeks without taking into consideration why I might need it for personal, emotional, mental, and or psychological reasons which are all valid! We all know they're just being cheap as a greedy private company outsourced by the NHS. I hope they lose their contract and go out of business ASAP. They've just left me crying at 9 in the morning after completely ignoring what I have to say and failing to help me. Terrible terrible terrible and INFLEXIBLE organisation!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THIS IS NOT A QUALITY HEALTHCARE SERVICE PROVIDER

Great service, have used before and would use again.