Replacement Parts Shop - Anglian Home Improvements Reviews 

1,487
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 221 reviews, reviewers had a great experience with this company. Customers find the online store very simple to navigate when searching for specific replacement parts that fit their windows and doors perfectly. Many people appreciate the reliable product quality and mention that items arrive in good condition and ready to install without hassle. Purchasers frequently praise the smooth ordering process and quick support when updating old home fixtures. Some reviewers were not happy with receiving incorrect items, wrong color choices, or experiencing frustratingly slow delivery times. Consumers also noted difficulties when trying to get customer service issues resolved or dealing with complicated return processes.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting a split opinion on quality and correctness.... See more

Order

Users describe ambiguous interactions with order, highlighting a stark contrast between a smooth website... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers report fast shipping... See more

Quality

Reviewers highlight positive aspects of quality, noting that the replacement parts and window handles are... See more

Service

Reviewers mention positive feedback about service, highlighting efficient experiences from ordering to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I needed to replace 2 window handles for my 1980's Anglian bay window. The web site is useful in locating the type of replacement handles I needed/wanted.Spoke to customer service team because was uns... See more

Rated 4 out of 5 stars

Hi, The on line order was straight forward but delivery was via second class post and took well over a week to be delivered. Strongly suggest first class post at these prices for 5 star customer sati... See more

Rated 4 out of 5 stars

The order was supplied soon after being placed. The part supplied was well packaged and in very good condition. Its fitting was straightforward and gave a great finish.

Rated 4 out of 5 stars

Obtained the replacement window locks I wanted, which I was able to install fine. Only slightly disappointing thing was the lack of any bulk discount or consideration of a slight unit price reduction... See more



Company details

  1. #52 of 57 best companies in Door shop
  2. #227 of 246 best companies in Home improvement shop

About Replacement Parts Shop - Anglian Home Improvements

Written by the company

Online Shop for Anglian Replacement Window and Door Parts

The Anglian Online Shop is a place to purchase replacement window and door parts. This includes window and door handles, sash window furniture, locking mechanisms and keys from the comfort of your home. You can also purchase door accessories, including cat flaps, letterboxes, house numbers, door knockers and security chains.

Anglian are a national company but with a strong local presence across the UK. For over 55 years, we have been helping Britain's homeowners transform their homes. We take standards and approvals very seriously and manufacture all our products to the relevant British Standards and seek approvals from rigorous third-party bodies to ensure we meet the highest of industry standards.

Please note that this is the Trustpilot page to review products bought from the Anglian Shop only.


Contact info

3.9

Great

TrustScore 4 out of 5

1k reviews

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3.9

All reviews

(1,487)

222 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

replacement window handles

The replacement window handles were well packed and delivered promptly, although without notification of arrival.
The handles themselves are good quality but not exactly compatible with the ones they replaced because they are set at 45 degrees to the originals

17 July 2026
Rated 2 out of 5 stars

Still waiting for response.........

Ordering was simply, but everything else from there on in was tedious. Between sending emails it took anything from 3 - 5 days to get a response. I'm still waiting for a response on my refund. Anglian this is so disappointing.

9 July 2026
Rated 1 out of 5 stars

I ordered replacement handle for my…

I ordered replacement handle for my conservatory door, what has been delivered is handle for external door.
Consequently the hole in the plate is in the wrong position and is useless for my conservatory
I want the proper one and will return the one I have when I receive it.

1 July 2026
Rated 5 out of 5 stars

Replacement window handle

The lock on one of our Anglian windows failed and we couldn't open, close or lock the window. We thought this would be costly to fix but instead a replacement handle was only £10.36, arrived in 7 days, and was easy for us to fit ourselves.

3 July 2026

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