Shropshire Homes Reviews 

154
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the sales team for their exceptional support, friendly attitude, and constant communication throughout the entire house purchase journey. People note that staff members are extremely welcoming, going above and beyond to answer all questions and ensure everything runs smoothly. However, some people mentioned that the property buying journey involved occasional stressful periods and unexpected stumbling blocks along the way. Despite these initial challenges, buyers deeply appreciated the team members for showing great patience, empathy, and professional guidance to keep things completely on track. Reviewers often state how reassuring it was to have such an approachable crew.

What people talk about most

Staff

Customers expressed great satisfaction with the staff, noting that the team was consistently professional,... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff members for being... See more

Service

Reviewers highlight positive aspects of service, noting that staff members are consistently professional,... See more

User experience

People report positive experiences with user experience, highlighting how staff make the entire buying... See more

Location

Consumers find location experiences to be generally positive across various developments. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Post purchase review I’d like to say a special thanks to Nikolas Xanthidis who is a real Gem for Shropshire homes. Nick is always helpful, polite and diligent, often going out of his way to hel... See more

Rated 5 out of 5 stars

This note is a thankyou to "Ruth" my mum is currently in the process of purchasing a property, Ruth in my opinion has gone above and beyond. Her instant welcome, her genuine interest in how best to... See more

Rated 5 out of 5 stars

We've just moved into our first new build property on Oakmere Ridge, Ellesmere. The attention to detail & helpful, friendly service & advice from Sarah Cotton has made a stressful move go so smoothly... See more

Rated 5 out of 5 stars

We have had a brilliant experience with Shropshire Homes, after initially having a look around we ended up finding out dream home! Sarah Cotton has been such a fantastic support and supported us not o... See more


Company details

  1. Property Developer

Written by the company

Creating homes in keeping with their environment. Includes current and past development portfolios.


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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No recent history of asking for reviews

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4.9

All reviews

(154)

45 reviews in the last 12 months

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Rated 5 out of 5 stars

Shropshire Homes Experience

Shropshire Homes were extremely sensitive and helpful with the purchase of the Bungalow at Crudgington Fields. The bungalow was purchased by two 86 year old's who found the experience very efficient and organised. The requested changes to the Bungalow have been completed to our exact requirements. The finish of the property is to an exceptionally high standard with only a couple of small teething problems. We would like to give a huge thank you to the entire Shropshire Homes team who made the process of purchasing this forever home a professional, efficient and respectful experience.

16 August 2024
Unprompted review
Rated 4 out of 5 stars

New home

Just bought a lovely new home at the Whitchurch site, Sarah and the team are fantastic, you are in safe hands with them, we were always kept you in the loop and all questioned were answered in a timely manner.
A few snags were picked up with the house itself but they will be corrected over time and some of the snags have already been corrected and completed.
The team (including the building team) are all professional and willing to go out of their way to help.
Overall a great experience with Shropshire Homes and would happily recommend.

16 August 2024
Unprompted review
Rated 5 out of 5 stars

First Class in every way.

We have recently moved into our beautiful new home at Forest Edge Loggerheads.
Firstly, we would like to say a very big thankyou to the most professional, helpful, supportive and friendly Ruth Lloyd our Sales Executive. Ruth has been so helpful, always answered our queries and did so much work on our behalf by regularly chasing the estate agents and all others involved in the "chain" (she is an asset to the company).
Due to various negative factors related to the sale of our previous house, we had so many stressful, anxious times as to whether we would be able to move into our lovely new home at all.
Ruth and Shropshire homes were very understanding of our predicament, they made every effort to support us by making the eventual move as seamless and stress free as possible.
Liam our site manager and his team have ensured everything was all ready with the house, correcting some very minor niggles. Thanks also goes to Alistair who stood in for Liam whilst he was on holiday. As for the house itself, we feel the house has been built to a high standard, with attention being paid to fine detail.
We absolutely love our new home and would recommend anybody considering buying a new home to purchase from Shropshire Homes.

16 August 2024
Unprompted review
Rated 5 out of 5 stars

First Class Service

Buying a new build after 33 years in my current home could have been traumatic but Sarah at Foundry Point has supported me every step of the way. We've had tears & laughter as well as expert knowledge, helpful advice and a warm welcome every time I visit. I've also had a few site visits with Andy & Phil and feel I've been involved with every aspect of the build. Due to move in a few weeks time & can't wait to sit back and enjoy my new home.

14 August 2024
Unprompted review
Rated 5 out of 5 stars

Lawrence Park, Pontesbury

We have just moved into our new home on Lawrence Park in Pontesbury. From the first viewing up to moving in, we have received excellent service from Caroline, always at the end of the phone to answer any queries we had. She has been so helpful right the way through, it definitely made the process of house buying less stressful for us both. We have also got to mention Darren the site manager, what a great guy, who goes over and above to make sure that everything is done to an excellent standard. He's always on hand to help, whatever we have asked of him.

9 August 2024
Unprompted review
Rated 5 out of 5 stars

Foundry Point

We're in the process of buying at Foundry Point. Sarah in Sales has been brilliant - friendly, helpful and kind - not at all pushy. Nothing is too much trouble and she genuinely wants every customer to be happy. Andy and Phil are approachable and enthusiastic and take real pride in their work.

10 August 2024
Unprompted review
Rated 5 out of 5 stars

First time buyers

Myself and my partner have just completed on our first home with Shropshire Homes at the Foundry Point site, and the whole experience was great from start to finish. Sarah was friendly and always on hand to answer any queries that we had. A massive thank you to Sarah, Andy and Phil - you were all great throughout the process!

9 August 2024
Unprompted review
Rated 5 out of 5 stars

Received fantastic service from Shropshire Homes

Received fantastic service from Shropshire Homes. Maggie in the sales centre was so helpful, friendly and helped us on our journey purchasing plot 018 at Crudgington Fields. A big thank you to the construction team and trades for a lovely finished home and we
would from our own experience, highly recommend buying a Shropshire Home.

26 April 2024
Unprompted review
Rated 5 out of 5 stars

We are just in the process of buying…

We are just in the process of buying our forever home from the team at Foundry Point in Whitchurch. We have received the best experience from Phil, Andy and Harry so thank you to these guys. They have all spend time explaining, taking the time to meet us and going over things we have been concerned about. Super service from Sarah in sales who is approachable, knowledgeable and helpful. Delighted I get to call her my daughter. Super proud of her doing this Job.

29 July 2024
Unprompted review
Rated 5 out of 5 stars

First-time buyers!

Bought our first home with Shropshire Homes in Loggerheads, and it’s been an amazing experience! Being totally naive ourselves, Ruth helped us through every step and has been an angel - we felt in great hands - love our first home and can’t fault the process from start to finish

26 July 2024
Unprompted review
Rated 5 out of 5 stars

First class service from Shropshire homes

Currently going through a house purchase with Shropshire homes. We have just exchanged and everything is going really well. Sarah at Foundry point is really knowledgeable, nothing has been too much work for her. From the update phone calls / emails to picking our choices, she’s been extremely supportive all the way along. Looking forward to completing and moving in to our forever home.

22 July 2024
Unprompted review
Rated 5 out of 5 stars

A brlliant experience with Shropshire Homes

Thank you so much to Shropshire Homes for making the whole experience of buying our new 'forever home' at Lawrence Park a stress free experience. A special 'thank you' goes to Caroline and Emma who 'held our hands' through the whole process, from chosing the right plot, right through picking the right finishes. The quality of the build is amazing thanks to the skilled builders led by the inimitable Darren, and we were able to see the house turn from a shell into the amazing cozy home it is now.

14 June 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Sue at Shropshire Homes

A big thank you to Sue in the sales office at Orleton Fields. Thank you for your help & advice during the purchase of our new home. It’s been lovely & refreshing dealing with a company with really good customer service. The site manager Ed & the finisher Dennis have gone above & beyond getting everything sorted.

19 July 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

From reserving the plot to completion, Ruth has been incredible. She helped with choosing fixtures and fittings, and even chased our solicitors when we were struggling to receive answers. The property was built within the estimated time frame and the site manager was very thorough and reassuring throughout the process. I wouldn’t hesitate to recommend Shropshire Homes to anyone. Thank you for all your help!

8 July 2024
Unprompted review
Rated 5 out of 5 stars

Our experience with Shropshire Homes

From reserving the Plot to moving in to the new house, the Sales Team (Emma and Caroline) were extremely helpful during the whole process, especially when it came down to choosing the options and extras. We were also very impressed with Lawrence Park and the quality of the houses built. Darren, the Site Manager, ensured that our house was finished to the highest quality and was quick to address any issues raised. I would recommend Shropshire Homes to any potential buyer!

5 July 2024
Unprompted review
Rated 5 out of 5 stars

I never want to move!!!

i've been in my new home for 3 months and i couldnt be happier … i love everything about my new home - i dont think ill ever want to move again! Fantastic customer service with very prompt follow up care (for only minor issues!!) even after the workmen were off site! caroline the sales lady was excellent from day one - incredibly efficient and made the whole process very easy for me!

1 March 2024
Unprompted review
Rated 5 out of 5 stars

Forest Edge Loggerheads- Belgrave

We have just completed on a new home at Shropshire Homes Forest Edge development at Loggerheads. It has been such an easy process from start to finish- all the site staff have been excellent & so helpful when it came to making our choices for fittings in the new house & keeping us updated on progress. It was completed ahead of schedule with no hiccups at all. The house is finished to a good standard and options on kitchens, bathrooms etc. were excellent with a wide choice. Big thanks to Ruth, Liam & Roger who have all helped make our house purchase run very smoothly!

23 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Developers, Beautiful Home!

From first visit to post completion and move in Ruth, Liam and the team have been amazing. Nothing has been too much trouble, they’ve been around to support with any questions and Ruth particularly has gone the extra mile to ensure everything went smoothly.
We love our new home and are extremely pleased with all aspects of Shropshire Homes.
Smoothest house move ever!

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Very happy in our new home

We recently bought a Shropshire Homes “Ryton” home and we couldn’t be happier. Emma and Jean, the sales executives on our site, were absolutely wonderful from start to finish. They were honest and no pressure was applied at all at any stage. We had unusual circumstances given that we had relocated, and Jean found a way round all of our obstacles for which we will be forever grateful!

In terms of the quality of our home, we are fortunate that our site manager, Darren, is excellent. Nothing is too much trouble, even small things that are extras, such as additional tiling, carpentry work etc. Darren’s attention to detail is brilliant and he treats our home as if he will be living here - that is to say, everything has to meet his high standards and be done correctly.

Thank you Darren, Emma and Jean!

30 April 2024
Unprompted review
Rated 5 out of 5 stars

Shropshire Homes, Lawrence Park Development.

Having purchased a number of new build properties over a number of years, predominantly from National house builders, the sales journey and the quality of the property / development experienced with Shropshire Homes was exceptional in comparison to previous.
The sales journey was seamless from start to finish, predominantly managed by Emma Lewis, whilst Darren Evason the Site Manager, knowledgable, professional and his customer service attributes, second to none.
Based on our experience of Shropshire Homes, I would highly recommend the Developer to any potential purchasers, as the standard of our property is exceptional and the Shropshire Homes personnel, in all areas, a pleasure to interact with.

10 June 2024
Unprompted review

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