Shropshire Homes Reviews 

154
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the sales team for their exceptional support, friendly attitude, and constant communication throughout the entire house purchase journey. People note that staff members are extremely welcoming, going above and beyond to answer all questions and ensure everything runs smoothly. However, some people mentioned that the property buying journey involved occasional stressful periods and unexpected stumbling blocks along the way. Despite these initial challenges, buyers deeply appreciated the team members for showing great patience, empathy, and professional guidance to keep things completely on track. Reviewers often state how reassuring it was to have such an approachable crew.

What people talk about most

Staff

Customers expressed great satisfaction with the staff, noting that the team was consistently professional,... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff members for being... See more

Service

Reviewers highlight positive aspects of service, noting that staff members are consistently professional,... See more

User experience

People report positive experiences with user experience, highlighting how staff make the entire buying... See more

Location

Consumers find location experiences to be generally positive across various developments. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Post purchase review I’d like to say a special thanks to Nikolas Xanthidis who is a real Gem for Shropshire homes. Nick is always helpful, polite and diligent, often going out of his way to hel... See more

Rated 5 out of 5 stars

This note is a thankyou to "Ruth" my mum is currently in the process of purchasing a property, Ruth in my opinion has gone above and beyond. Her instant welcome, her genuine interest in how best to... See more

Rated 5 out of 5 stars

We've just moved into our first new build property on Oakmere Ridge, Ellesmere. The attention to detail & helpful, friendly service & advice from Sarah Cotton has made a stressful move go so smoothly... See more

Rated 5 out of 5 stars

We have had a brilliant experience with Shropshire Homes, after initially having a look around we ended up finding out dream home! Sarah Cotton has been such a fantastic support and supported us not o... See more


Company details

  1. Property Developer

Written by the company

Creating homes in keeping with their environment. Includes current and past development portfolios.


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(154)

45 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid and seek an alternative developer

Avoid. Customer service leave a lot to be desired. Their ethos is to get houses up as soon as possible (known as house bashers locally). We walked away before it was too late. Hundreds of problems identified with a house that is apparently ready to move into, including lifting roof tiles, damp, broken floor tiles, fascias fallen off, garden soggy and full of building debris to name a few. I hate to think how some of these houses will look in 10+ years! Wouldn’t touch with a barge pole.

1 August 2023
Unprompted review
Rated 5 out of 5 stars

We have had a wonderful experience from…

We have had a wonderful experience from start to finish with Shropshire Homes, and still ongoing. Indeed this is why we have bought from them again this time.
Particular acknowledgment to Ruth in sales, for whom nothing has been too much trouble and whose level , calm demeanour has kept us largely sane. She’s had a solution to everything.
Also thanks to Liam for being so approachable and making himself available for all out questions.
There has been a great variety of choices and finishes. In short we’re delighted and would definitely recommend!

14 July 2023
Unprompted review
Rated 5 out of 5 stars

We absolutely love our beautiful new…

We absolutely love our beautiful new home at Ledwyche Rise. Thank you to Jill for always being there from beginning to the end and for being so efficient, kind, compassionate and caring. It was an amazing experience and we’re very happy. Thanks also to Phil for all your help and support and for getting things done. Would highly recommend a Shropshire Homes home! 👍😊👍

3 July 2023
Unprompted review
Rated 5 out of 5 stars

Recommend a new build from Shropshire homes

Great experience buying our house at Ledwyche Rise, Jill, the sales lady, and the site manager Phil, have been extremely accommodating We were able to do site visits Really friendly and made you feel at ease with the whole process.
Didn’t expect as many snags but they have been dealt with from the amazing team Shropshire homes have.

21 April 2023
Unprompted review
Rated 5 out of 5 stars

Our new home at Forest Edge

Just moved into our new home with Shropshire Homes and the whole customer journey from start to finish has been incredible! We have been included throughout the whole process and any issues or changes we have asked to be done have been done promptly and to an incredible standard. We couldn't thank Ruth the sales executive at forest edge enough- she has been amazing she is so kind and incredibly helpful! And Liam the Site Manager has also been amazing he ensures everything is done to the best standard and the whole team at forest edge has honestly just made buying a new build an exciting experience! Many stories around new builds almost put us off buying a new build property but we would honestly definetely recommend shropshire homes!

2 June 2023
Unprompted review
Rated 5 out of 5 stars

Above and beyond expectations

Great experience of customer care at Ledwyche Rise, from the first enquiry to completion and beyond. Jill, the sales lady, and site manager Phil have been extremely helpful, amenable and welcoming. James has dealt with any snags promptly and efficiently. All staff we have met have been helpful, professional and respectful and nothing is too much trouble. Would highly recommend.

21 April 2023
Unprompted review

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