Sigma Sports - Hampton Wick Reviews 

Great advice given unconditionally

I had a great bike fit with Salvatore!

Great service purchasing my first bike with Milo can’t wait to pick it

Grevil F7 purchase with a lot of tweaks and modifications (as you do...). I was on a bit of a time deadline before a Spanish gravel adventure. A little miscommunication at Sigma meant it wasn't ready the day I was meant to pick up. PANIC!

No problemo! The store pulled a rabbit out of a hat, finished the bike fettling, and hand-delivered it to my home (2+ hrs drive away!) before I left! Schweeeeet. :-)

My requested dimensions, set-up and tweaks were spot on, and the (FOC) gtecnique ceramic coat is surreal - dirty bike + hose = clean bike! Yay.

I only leave reviews when things are out of the ordinary (good and bad), and Sigma turned a potential disaster into a huge win and created a big Sigma fan. Special thanks to Sigma's Jonathan Unsworth - absolutely a superstar. :-)

Fantastic service from initial consultation to bike pick up. Nothing was too much trouble for the team at Hampton Wick. Milo is a token to the company, his knowledge and patience was amazing. 100 percent a customer for life!

Made a mistake during my ordering and rang shop for help.
They sorted my order out and sent the item on to me.
Good service and very helpful.

Great service !

Great service friendly staff as always

Quickly arranged pick-up in store and provided great advice around other purchases.

Today, I finally found my dream cycling shoes with a wonderful help from Marc. To be honest never had a service like this from other cycling shop. Keep up the good work Marc! Thank you for your support and great service!

Absolutely fantastic experience with the team at sigma! From start to finish, the team were friendly, attentive and went above and beyond to make sure everything was just right. Highly recommend this store.

Graeme made buying my first road bike an absolute dream. The level of care and attention he went through when explaining all the different components to me, talking me through the basics (as a beginner) without being patronising is such a skill. He was genuinely helpful, I felt like he cared about my experience and was easy to talk to.
I couldn’t recommend the shop and Graeme more - a stellar experience from first visit to getting my bike.

I bought a Restrap Bar Bag. The instructions for fitting it via Restrap’s video were not clear and it seemed as though the product had been constructed wrongly. Sigma Online Customer Services went back to Restrap quickly and found a different video that clarified the issue fully.

At the same time, I had gone back to Hampton Wick and one of the staff there sorted it out by reference to a different Restrap product that was in stock.

Basically, the straps were the wrong way round and needed to be realigned. Easy once you know but not when you don’t. Service from Sigma both online and in person was excellent.

Always excellent service from a quality outfit that has stood test of time

I love Sigma Sports and have consistently good experiences there, either in person or online. They have a great range of good quality products, and all their staff are keen, knowledgeable cyclists who are as happy to chew the fat as they are to advise you on a new helmet or a chainring.
An excellent company from whom many others could learn a thing or two about how to perform in the modern retail era.

Gentleman in the service department helped me out on a Sunday without an appointment.He was really busy & made time to help me.
Fantastic customer support & helped me out of a jam.

Good selection, quality components and competitive prices

Great service