Skills Training Group Reviews 1,796

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 559 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, making the learning experience enjoyable and effective. People frequently highlight the excellent user experience, noting that courses are well-organized, clearly explained, and easy to understand. The service provided is often described as top-notch, with consumers appreciating the practical and engaging nature of the training. Reviewers are particularly impressed with the quality of the instruction and the clear, comprehensive instructions given, which help them feel confident in their new skills.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the instructors and team members... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers frequently highlight the... See more

Service

Consumers consistently report positive experiences with the service. Many reviewers praise the well-delivered... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise the instructors for being... See more

Quality

People report positive experiences with quality. Customers found the course material to be delivered... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jim our instructor was extremely patient and clear with instruction , even though I found my course difficult he continuously helped me through anything I found tough. All tools were in good condit... See more

Rated 5 out of 5 stars

Just did my ACS at Skills Training Group and the whole process was very professional. Big thanks to Lauren for getting me in at short notice and really appreciated both Stuart and Iain’s support and k... See more

Company replied

Rated 5 out of 5 stars

It was a good comfortable training day. A relaxed but educational atmosphere. Everything was explained in a clear and concise manner, which made it easy to understand (I`ve never been involved with P... See more

Rated 5 out of 5 stars

Recently on December 8th 2025 I attended my FAW ( 18 hours ) training course in Solihull & was really impressed by the professional standards. I’ve used Skills Training Group on more than 3 times now... See more

Company replied


Company details

  1. Career and Education Provider
  2. Adult education centre

Written by the company

As the leading Heating, Electrical, Plumbing & First Aid training provider in the UK, Skills Training Group has facilities in Paisley, Dalgety Bay. It’s no industry secret that there is a severe skills shortage of qualified gas engineers in the UK. The privatisation of the Gas Board in 1986, further compounded by a lack of investment in public funding for apprenticeships has caused a skills gap in the industry. There are around 25 million homes in the UK, all of which require a source of heating and hot water. By far the and away, gas central heating is the most popular method of proving heating & hot water. With gas appliances requiring an annual service to maintain their manufacturer’s warranty, every rented property requiring an annual Gas Safety Certificate, repairs required to keep appliances operational & the average lifespan of a combi boiler lasting 15 years’ you can be assured training as a gas engineer is both prosperous and sustainable.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Was really well

Was really well, Allan was a good trainer

16 February 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your feedback! 😊 We're glad to hear that the course went really well and that Allan was a good trainer. We appreciate you sharing your experience!

Rated 5 out of 5 stars

1st class!

Skills Training Group were 1st class to deal with from the first point of contact all the way through to my assessment.

Many thanks to all, especially Iain my trainer and Stuart my assessor.

11 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your wonderful feedback! 😊 We're delighted to hear that your experience with Skills Training Group was first class from start to finish. Iain and Stuart will be thrilled to hear your kind words. We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Just completed the First Aid at Work…

Just completed the First Aid at Work course with Allan. He is clearly an expert in his field and very knowledgeable. The session was well-paced, engaging, and highly informative. I feel much more confident in my skills now. Highly recommend ⭐⭐⭐⭐⭐

13 February 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your fantastic feedback! 😊 We're thrilled to hear that Allan made your First Aid at Work course engaging, well-paced, and informative. It's great to know you feel more confident in your skills now. Your recommendation means a lot to us! ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Allan was absolutely fantastic

Allan was absolutely fantastic!

He knew this course inside and out and beyond. No reading from a
Power point, it was a great relaxed informative session.

Thank you!

13 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your wonderful feedback! 😊 We're thrilled to hear that Allan made the course relaxed, informative, and engaging without relying on PowerPoint. It's great to know you had such a positive experience. Thank you for sharing!

Rated 5 out of 5 stars

Made first aid training interesting

Great course, Allan was very good. Interactive and informative.

13 February 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your feedback! 😊 We're delighted to hear that you found the course interactive and informative, and that Allan did a great job. We really appreciate you sharing your experience!

Rated 5 out of 5 stars

Efaw

Allan is extremely knowledgeable.

13 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're glad to hear that Allan’s expertise made a strong impression. We really appreciate you sharing your experience!

Rated 5 out of 5 stars

Allan was great trainer very…

Allan was great trainer very knowledgeable would recommend course

13 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're delighted to hear that Allan was a great and knowledgeable trainer. We really appreciate your recommendation!

Rated 5 out of 5 stars

It was a good comfortable training day

It was a good comfortable training day. A relaxed but educational atmosphere. Everything was explained in a clear and concise manner, which made it easy to understand (I`ve never been involved with PAT testing before, but feel confident that I have the necessary knowledge to do a through job after this training). Good facilities with toilets that were clean and easily accessible. Plus there is an onsite café which is reasonably priced. A good day all round, thank you.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

EFAW Course with Allan @ paisley

EFAW Course with Allan @ paisley
Excellent course and very knowledgeable
Loads of information and group training
Really enjoyed the CPR and Defibrillator training session.
Highly recommend this course.
Great facilities and motorway connections

9 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for the great feedback! We’re delighted to hear you enjoyed the EFAW course with Allan and found the training informative and engaging. The CPR and defibrillator sessions are always a key part of the day, so it’s great to know they stood out. We appreciate the recommendation and hope to see you again on future courses!

Rated 5 out of 5 stars

Allan was very informative and made the…

Allan was very informative and made the experience enjoyable. Using demonstrations with most categories made the learning a lot easier to understand.

9 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your kind feedback! We’re pleased to hear Allan made the course enjoyable and easy to follow. Using demonstrations is a great way to bring the training to life, so it’s fantastic to know it helped with your learning. We appreciate your comments and hope to see you again soon.

Rated 5 out of 5 stars

Allan and the course were great

Allan and the course were great

9 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for the great feedback! We’re glad to hear you enjoyed the course with Allan. We’ll be sure to pass on your kind comments.

Rated 5 out of 5 stars

Great instructor very clear information…

Great instructor very clear information and Allan knew exactly what he was talking about but kept it simple for the class.

9 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! We’re delighted to hear Allan provided clear, simple explanations while sharing his expertise. We appreciate your comments and hope to see you on future courses!

Rated 5 out of 5 stars

Great first aid training

Great first aid training

9 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! We’re glad you enjoyed your first aid training and found it valuable. We hope to see you on future courses!

Rated 5 out of 5 stars

Great experience

Great experience

9 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! We’re glad you had a great experience and hope to see you on future courses!

Rated 5 out of 5 stars

Was very good

9 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! We’re delighted to hear you had a very good experience with us. Our team strives to make every course engaging, informative, and easy to follow, and it’s great to know we met your expectations. We look forward to welcoming you back on future training sessions!

Rated 5 out of 5 stars

The course was well run

The course was well run, and it was very informative.

9 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! We’re pleased to hear the course was well run and informative. Our team works hard to ensure every session is engaging and provides valuable learning, so it’s great to know you found it worthwhile. We look forward to welcoming you on future courses!

Rated 5 out of 5 stars

Site Managers 2 day refresher.

I recently attended the on line 2 days SMSTS refresher course which was really good Jim the tutor was very good and very knowledgeable it was a very enjoyable experience.

2 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! We’re thrilled to hear you enjoyed the online 2-day SMSTS refresher course. It’s great to know Jim’s knowledge and teaching style made the experience both informative and enjoyable. We appreciate your comments and look forward to welcoming you on future courses!

Rated 5 out of 5 stars

Allan delivered the programme in a…

Allan delivered the programme in a respectful, informative and friendly manner...
I learned with confidence how to resuscitation, treat burns, epilepsy, bleeding

6 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! We’re thrilled to hear Allan delivered the course in such a respectful and friendly way, and that you feel confident in key skills like resuscitation, treating burns, epilepsy, and bleeding. We appreciate your comments and hope to see you on future training!

Rated 5 out of 5 stars

Great experience

Great experience. Allan explained everything very well!

6 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! We’re glad to hear you had a great experience and that Allan explained everything clearly. We appreciate your comments and hope to see you on future courses!

Rated 5 out of 5 stars

Allan was great…

Allan was great,made the course easy and enjoyable! Learn loads and would recommend a course here at skills!

6 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! We’re thrilled to hear Allan made the course enjoyable and easy to follow, and that you learned so much. We really appreciate your recommendation and look forward to welcoming you back to Skills Training Group!

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