Skills Training Group Reviews 1,796

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 559 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, making the learning experience enjoyable and effective. People frequently highlight the excellent user experience, noting that courses are well-organized, clearly explained, and easy to understand. The service provided is often described as top-notch, with consumers appreciating the practical and engaging nature of the training. Reviewers are particularly impressed with the quality of the instruction and the clear, comprehensive instructions given, which help them feel confident in their new skills.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the instructors and team members... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers frequently highlight the... See more

Service

Consumers consistently report positive experiences with the service. Many reviewers praise the well-delivered... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise the instructors for being... See more

Quality

People report positive experiences with quality. Customers found the course material to be delivered... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jim our instructor was extremely patient and clear with instruction , even though I found my course difficult he continuously helped me through anything I found tough. All tools were in good condit... See more

Rated 5 out of 5 stars

Just did my ACS at Skills Training Group and the whole process was very professional. Big thanks to Lauren for getting me in at short notice and really appreciated both Stuart and Iain’s support and k... See more

Company replied

Rated 5 out of 5 stars

It was a good comfortable training day. A relaxed but educational atmosphere. Everything was explained in a clear and concise manner, which made it easy to understand (I`ve never been involved with P... See more

Rated 5 out of 5 stars

Recently on December 8th 2025 I attended my FAW ( 18 hours ) training course in Solihull & was really impressed by the professional standards. I’ve used Skills Training Group on more than 3 times now... See more

Company replied


Company details

  1. Career and Education Provider
  2. Adult education centre

Written by the company

As the leading Heating, Electrical, Plumbing & First Aid training provider in the UK, Skills Training Group has facilities in Paisley, Dalgety Bay. It’s no industry secret that there is a severe skills shortage of qualified gas engineers in the UK. The privatisation of the Gas Board in 1986, further compounded by a lack of investment in public funding for apprenticeships has caused a skills gap in the industry. There are around 25 million homes in the UK, all of which require a source of heating and hot water. By far the and away, gas central heating is the most popular method of proving heating & hot water. With gas appliances requiring an annual service to maintain their manufacturer’s warranty, every rented property requiring an annual Gas Safety Certificate, repairs required to keep appliances operational & the average lifespan of a combi boiler lasting 15 years’ you can be assured training as a gas engineer is both prosperous and sustainable.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great course very informative.Allan was…

Great course very informative.Allan was a really good trainer with a wide range of knowledge. Would recommend

13 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your 5-star review!

We’re really pleased to hear you found the course very informative and that Allan was a great trainer with a wide range of knowledge. We’ll be sure to pass your kind feedback on to him.

We really appreciate your recommendation and thank you for taking the time to share your experience!

Rated 5 out of 5 stars

Well presented information and easy…

Well presented information and easy enough to recieve.
Practice work was fun, well presented and would be easy enough to carry out in real events if they occur.

13 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your 5-star review!

We’re really pleased to hear you found the information well presented and easy to understand, and that you enjoyed the practical elements of the course. It’s great to know you feel confident you could apply the skills in real situations if needed.

We really appreciate you taking the time to share your feedback!

Rated 5 out of 5 stars

Great course learning practical skills…

Great course learning practical skills which will be great when back on site.

13 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your 5-star review!

We’re really pleased to hear you enjoyed the course and found the practical skills valuable for when you’re back on site. That’s exactly what we aim for with our training.

Thanks again for taking the time to share your feedback—we really appreciate it!

Rated 5 out of 5 stars

Very professional trainer

Very professional trainer, informative and interesting course material

13 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your 5-star review!

We’re really pleased to hear you found the trainer very professional and the course material informative and interesting. We really appreciate you taking the time to share your feedback.

Thanks again for your support and recommendation!

Rated 5 out of 5 stars

Allan is a great teacher

Allan is a great teacher

13 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your 5-star review!

We’re really pleased to hear that Allan is a great teacher and that you had a positive learning experience. We’ll be sure to pass your kind feedback on to him.

Thanks again for taking the time to share your thoughts—it’s very much appreciated!

Rated 5 out of 5 stars

A really great training day!

A really great training day!
The Trainer was knowledgable and easy to understand and follow.
Although it was a serious topic around First Aid it was presented in a way that I liked.
I am hoping never to put my learning into practice, however if I do I will be confident in trying to carry out first aid.

10 April 2026
Unprompted review
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Reply from Skills Training Group

Thank you so much for your kind feedback!

We’re really pleased to hear you enjoyed the training and found the session clear, engaging, and easy to follow. It’s especially great to know that the trainer helped make such an important subject feel approachable while still keeping it informative.

Building confidence is a big part of what we aim for, so it’s fantastic to hear you feel prepared should you ever need to use your skills.

Thanks again for taking the time to share your experience—we really appreciate it!

Rated 5 out of 5 stars

Extra confidence performing EFAW

Just having that extra confidence in case if I was ever involved with any of these different scenarios

10 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your kind feedback!

We’re really pleased to hear you enjoyed the training and found the session clear, engaging, and easy to follow. It’s especially great to know that the trainer helped make such an important subject feel approachable while still keeping it informative.

Building confidence is a big part of what we aim for, so it’s fantastic to hear you now have that extra confidence should you ever find yourself in one of these situations.

Thanks again for taking the time to share your experience—we really appreciate it!

Rated 5 out of 5 stars

Alan was fantastic

Alan was fantastic. This was my second time on the course. As I wanted to keep my knowledge up to date. It was great to be able to sustain my knowledge and learn more skills.

10 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your lovely feedback!

We’re delighted to hear you chose to return to the course to keep your knowledge up to date—that’s so important when it comes to first aid. It’s great to know you found the session valuable in both refreshing your existing skills and learning something new.

We’ll be sure to pass your kind comments on to Alan—he’ll be really pleased to hear he made such a positive impact on your experience.

Thanks again for taking the time to share your feedback, we really appreciate it!

Rated 5 out of 5 stars

Everyone should do this

Everyone should do this. You never know when you could need it. Great course. Very knowledgeable Trainer.

10 April 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your fantastic feedback!

We completely agree—first aid is such an important skill, and you never know when it might be needed. It’s great to hear you found the course valuable and the trainer knowledgeable.

Rated 5 out of 5 stars

Great course

Great course - left feeling confident with what to do in emergency situations. Course educator Allan was great and very knowledgable on all of the topics covered.

10 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your great feedback!

We’re really pleased to hear you left the course feeling confident in how to respond in emergency situations—that’s exactly what we aim for. It’s also fantastic to know that Allan made such a positive impact and delivered the training in a knowledgeable and engaging way.

We’ll be sure to pass your kind comments on to him.

Thanks again for taking the time to share your experience—we really appreciate it!

Rated 5 out of 5 stars

The EFAW course was very helpful and…

The EFAW course was very helpful and fit for purpose. Allan talked though each section comprehensively to ensure we understood. I would recommend STG to anyone who needs a first aid course for work.

10 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your kind feedback!

We’re really pleased to hear you found the EFAW course helpful and fit for purpose, and that Allan’s clear and thorough approach helped ensure everything was easy to understand.

It’s great to know you would recommend Skills Training Group to others—that really means a lot to us.

Thanks again for taking the time to share your experience, we really appreciate it!

Rated 5 out of 5 stars

Very approachable

Very approachable

10 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback!

We’re really pleased to hear you found the trainer very approachable and that you felt comfortable throughout the course. That makes a big difference to the learning experience.

Thanks again for taking the time to share your experience—we really appreciate it!

Rated 5 out of 5 stars

Did a course today led by Pat

Did a course today led by Pat, very professional and very informative

10 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your kind feedback!

We’re really pleased to hear you found the course professional and informative, and that Pat delivered the training to a high standard.

We’ll be sure to pass your comments on to Pat—he’ll really appreciate hearing this.

Thanks again for taking the time to share your experience!

Rated 5 out of 5 stars

Had a good day with Pat

Had a good day with Pat, he knew exactly how to get the course across to us all.

10 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your lovely feedback!

We’re really pleased to hear you had a good day on the course and that Pat delivered the training in a clear and effective way that worked well for everyone.

We’ll be sure to pass your comments on to him—he’ll really appreciate it.

Thanks again for taking the time to share your experience!

Rated 5 out of 5 stars

Pat was fantastic

Pat was fantastic, helpful and explained everything really well. Made sure that we understood what we were learning without making it boring as these courses can sometimes be.

10 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your kind feedback!

We’re really pleased to hear that Pat delivered the course in such a clear, engaging, and supportive way, and that he helped make the learning enjoyable while ensuring everything was fully understood.

We’ll be sure to pass your comments on to him—he’ll really appreciate it.

Thanks again for taking the time to share your experience!

Rated 5 out of 5 stars

Great experience

Made welcome from the very beginning.

Pat was a great teacher. No question was overlooked.

Highly recommended.

10 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your kind feedback!

We’re really pleased to hear you felt welcomed from the very beginning and that Pat delivered the training in a clear and supportive way, taking the time to ensure all questions were fully addressed.

It’s great to know you would highly recommend the course—thank you for sharing your experience, we really appreciate it!

Rated 5 out of 5 stars

Great group of instructors very…

Great group of instructors very knowledgeable and there to get you through the demands of course. Wouldn't hesitate to recommend this company to anyone wishing to train or resit qualifications.

12 March 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your kind feedback!

We’re really pleased to hear you found the instructors knowledgeable and supportive throughout the course, and that they helped you meet the demands of the training.

It’s great to know you would confidently recommend us for both training and resits—that really means a lot.

Thanks again for taking the time to share your experience, we really appreciate it!

Rated 1 out of 5 stars

Nice programme

Initially, i thought it was going to be a shoddy programme, but i must admit, it was really a detailed course.
Again, your hospitality was superb, please, keep it up.
I really had a nice encounter with the instructors and my course mates.
Thank you all.

31 March 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your kind feedback!

We’re really pleased to hear you enjoyed the course, found it detailed, and had a positive experience with both the instructors and your fellow course participants. It’s also great to know you appreciated the hospitality.

We believe you may have intended to leave a 5-star rating—if so, we would be very grateful if you could kindly amend this when you have a moment, as it really helps support us.

Thanks again for taking the time to share your experience—we really appreciate it!

Rated 5 out of 5 stars

Great training

Well led training from Allan

7 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! We're delighted to hear you found the training well-led and that Allan made such a positive impression. We’ll be sure to pass your kind comments on to him. We hope to see you again on another course soon!

Rated 5 out of 5 stars

Great course

Great course
Paul was very helpful and clear and made it comfortable to learn.

25 March 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your kind feedback! We're so pleased to hear you enjoyed the course and found Paul helpful, clear, and easy to learn from. Creating a comfortable learning environment is really important to us, so it's great to know that came across. We hope to welcome you back again soon!

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