Skills Training Group Reviews 1,796

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 559 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, making the learning experience enjoyable and effective. People frequently highlight the excellent user experience, noting that courses are well-organized, clearly explained, and easy to understand. The service provided is often described as top-notch, with consumers appreciating the practical and engaging nature of the training. Reviewers are particularly impressed with the quality of the instruction and the clear, comprehensive instructions given, which help them feel confident in their new skills.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the instructors and team members... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers frequently highlight the... See more

Service

Consumers consistently report positive experiences with the service. Many reviewers praise the well-delivered... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise the instructors for being... See more

Quality

People report positive experiences with quality. Customers found the course material to be delivered... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jim our instructor was extremely patient and clear with instruction , even though I found my course difficult he continuously helped me through anything I found tough. All tools were in good condit... See more

Rated 5 out of 5 stars

Just did my ACS at Skills Training Group and the whole process was very professional. Big thanks to Lauren for getting me in at short notice and really appreciated both Stuart and Iain’s support and k... See more

Company replied

Rated 5 out of 5 stars

It was a good comfortable training day. A relaxed but educational atmosphere. Everything was explained in a clear and concise manner, which made it easy to understand (I`ve never been involved with P... See more

Rated 5 out of 5 stars

Recently on December 8th 2025 I attended my FAW ( 18 hours ) training course in Solihull & was really impressed by the professional standards. I’ve used Skills Training Group on more than 3 times now... See more

Company replied


Company details

  1. Career and Education Provider
  2. Adult education centre

Written by the company

As the leading Heating, Electrical, Plumbing & First Aid training provider in the UK, Skills Training Group has facilities in Paisley, Dalgety Bay. It’s no industry secret that there is a severe skills shortage of qualified gas engineers in the UK. The privatisation of the Gas Board in 1986, further compounded by a lack of investment in public funding for apprenticeships has caused a skills gap in the industry. There are around 25 million homes in the UK, all of which require a source of heating and hot water. By far the and away, gas central heating is the most popular method of proving heating & hot water. With gas appliances requiring an annual service to maintain their manufacturer’s warranty, every rented property requiring an annual Gas Safety Certificate, repairs required to keep appliances operational & the average lifespan of a combi boiler lasting 15 years’ you can be assured training as a gas engineer is both prosperous and sustainable.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Jim, top man

Jim was a great and friendly instructor, everything clear and explained really well, and I got a lot of experience in the 5 days, the course was very helpful and recommend this training company.

13 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback.

We’re really pleased to hear you had a positive experience on the course and that Jim was a great, friendly instructor who explained everything clearly. It’s great to know you gained a lot from the 5 days of training.

We really appreciate your recommendation and you taking the time to leave a review. We hope to see you again for future training.

Rated 5 out of 5 stars

EFAW Course

Knowledgeable trainer, good theory and practical skills covered throughout the day

17 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback.

We’re really pleased to hear you found the trainer knowledgeable and that both the theory and practical elements were covered well throughout the day.

We appreciate you taking the time to leave a review and hope to see you again for future training.

Rated 5 out of 5 stars

Trainer Allan King was a great assessor…

Trainer Allan King was a great assessor made the course really understanding and enjoyable.

17 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback.

We’re really pleased to hear that Allan King was a great assessor and made the course clear, enjoyable, and easy to understand.

We appreciate you taking the time to leave a review and hope to see you again for future training.

Rated 5 out of 5 stars

This course was very helpful and the…

This course was very helpful and the instructor Allan king was very informative 👏

17 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback.

We’re really pleased to hear you found the course helpful and that Allan King was informative throughout the training.

We appreciate you taking the time to leave a review and hope to see you again for future training.

Rated 5 out of 5 stars

Jim was brand new learned alot from day…

Jim was brand new learned alot from day one shoukd get that man a wage rise remind you to keep everything clean and to make it a habit looking forward to taking my skills elswhere

17 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback.

We’re really pleased to hear you had a positive experience on the course and that Jim helped you learn a lot from day one. It’s great to know the training supported you in building good habits and practical skills to take forward.

We appreciate you taking the time to leave a review and wish you all the best as you put your new skills into practice.

Rated 5 out of 5 stars

The course was very helpful and…

The course was very helpful and straightforward, the instructor was very knowledgeable and professional. I would highly recommend the course and the training company to anyone.

10 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback.

We’re really pleased to hear you found the course helpful and straightforward, and that the instructor was knowledgeable and professional throughout.

We really appreciate your recommendation and you taking the time to leave a review. We hope to see you again for future training.

Rated 5 out of 5 stars

SSSTS

Jim was a great, friendly and informative instructor with years of experience 'in the field'. Thanks Jim!

9 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback.

We’re really pleased to hear you had a positive experience and that Jim was a great, friendly, and informative instructor who brought valuable real-world experience to the course.

We’ll be sure to pass your comments on to Jim. We really appreciate you taking the time to leave a review and hope to see you again for future training.

Rated 5 out of 5 stars

Everything clear and explained really…

Everything clear and explained really well by tutor
Well laid out and good to follow

10 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thanks so much for your kind feedback!

We’re really pleased to hear everything was clear and well explained by your tutor, and that you found the course easy to follow. We’ll be sure to pass your comments on to the team.

We really appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

Thanks for the great PAT testing…

Thanks for the great PAT testing Course, 5 star for Pat!!

15 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your 5-star review!

We’re really pleased you enjoyed the PAT Testing course, and we’ll be sure to pass your kind words on to Pat—he’ll be delighted!

We really appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Explain everything clearly

Explain everything clearly, recommend

15 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your great feedback and 5-star review!

We’re really pleased to hear that everything was explained clearly and that you found the course easy to understand.

Thanks again for taking the time to share your feedback.

Rated 5 out of 5 stars

Useful and informative course

Course was done in a way that helped learners, without overloading jargon and with good practicals. I was taught by Pat

15 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your kind 5-star review!

We’re really pleased to hear you found the course helpful and well delivered, with clear explanations, minimal jargon, and strong practical elements. That’s exactly the learning experience we aim to provide.

We’ll also make sure Pat knows how much you appreciated his teaching—he’ll be delighted!

Thanks again for taking the time to share your feedback and for recommending the course.

Rated 5 out of 5 stars

Just did a PAT course with our teacher…

Just did a PAT course with our teacher PAT! He was kind and made everything clear and understandable and kept us all interested!

Highly recommend!!

15 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your fantastic 5-star review!

We’re really pleased to hear you enjoyed the PAT course and that Pat made everything clear, engaging, and easy to understand throughout. It’s great to know he kept everyone interested and supported you well during the training.

We really appreciate your recommendation and will be sure to pass your kind feedback on to Pat—he’ll be delighted!

Thanks again for taking the time to share your experience.

Rated 5 out of 5 stars

Pat testing

Pat was very helpful and knowledgeable

14 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your 5-star review!

We’re really pleased to hear you found Pat helpful and knowledgeable throughout the course. We’ll be sure to pass your kind feedback on to him—he’ll be delighted.

Thanks again for taking the time to share your experience and recommend the course.

Rated 5 out of 5 stars

Good day

Good day. Great trainer

14 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your 5-star review!

We’re really pleased to hear you had a great day and found the trainer excellent. We really appreciate you taking the time to share your feedback.

Thanks again for your support!

Rated 5 out of 5 stars

Pat was very good and made us feel…

Pat was very good and made us feel welcome

14 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your 5-star review!

We’re really pleased to hear that Pat was very good and made you feel welcome throughout the course. Creating a friendly and supportive learning environment is really important to us.

We’ll be sure to pass your kind feedback on to Pat—he’ll be delighted!

Thanks again for taking the time to share your experience.

Rated 5 out of 5 stars

Great trainer

Great trainer. Makes the training session not boring. Thoroughly enjoyed

14 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your 5-star review!

We’re really pleased to hear you found the trainer great and that the session was engaging and enjoyable throughout. It’s fantastic to know you didn’t find it boring and thoroughly enjoyed the experience.

We’ll be sure to pass your kind feedback on to the trainer. Thanks again for taking the time to share your thoughts!

Rated 5 out of 5 stars

Pat the PAT tester

Pat the PAT tester was interesting and knowledgeable. I have walked away confident and competent.

14 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your 5-star review!

We’re really pleased to hear that Pat was interesting and knowledgeable, and that you left the course feeling confident and competent. That’s exactly the outcome we aim for.

We’ll be sure to pass your kind feedback on to Pat—he’ll be delighted. Thanks again for taking the time to share your experience!

Rated 5 out of 5 stars

Excellent Training

Very informative, efficient, excellent training. Would highly recommend ⭐️⭐️⭐️⭐️⭐️

13 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your 5-star review!

We’re really pleased to hear you found the training very informative and efficient, and that you had an excellent overall experience. We really appreciate your recommendation and your kind words.

Thanks again for taking the time to share your feedback!

Rated 5 out of 5 stars

The trainer explained cofirst aidurse very well…

The trainer explained course very well would recomend

13 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your 5-star review!

We’re really pleased to hear the trainer explained the first aid course very well and that you would recommend it. We really appreciate you taking the time to share your feedback.

Thanks again for your support!

Rated 5 out of 5 stars

Good EFAW course

Precise and direct, teaching all the key points without extra unnecessary chat.

13 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your 5-star review!

We’re really pleased to hear you found the training precise and direct, covering all the key points clearly without unnecessary detail. That’s exactly the focused learning experience we aim to provide.

We really appreciate you taking the time to share your feedback!

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