Skyscanner helped me track and narrow down my search for fights to Costa Rica. The filters for selecting arrival/departure times and airlines were particularly useful for this trip.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #31 of 43 best companies in Flights search site
Written by the company
Skyscanner compares cheap flights, hotels and car rental options from more providers than anyone else, helping you save more with Skyscanner.ae
Written by the company

Contact info
United Kingdom
- skyscanner.ae
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great offer from all the service…
Great offer from all the service providers & able to get the best one.
simple navigation
gooddddddd
App is worth the service
Really helpful to book cheapest fleights
Easy to use website and user friendly..
Problem solving
It was the problem solving of "make my trip" when I had an issue with the ticket that switched me from an angry client to a loyal client. They dealt with it professionally and solved the issue promptly. I'm impressed with Skyscanner and third parties like "make my trip". Excellent service
Payment option add extra charge?…
Skyscanner ver good app but at last payment option they add even debit card charging dh20 why?
May use AI-assist with repliesRead more
Delayed flight, no refund, nothing!
Skyscanner itself was okay, but their third-party provider mytickets.ae was a nightmare (ref: QEBYOFSZ). My LA–DXB flight was delayed by one day and I was notified just 3-4 hours before the flight. I cancelled and requested a refund (they offered this option since the delay is from their airline) almost a month later , still nothing. Endless follow-ups, no results. They kept saying that they have no intentions to cheat and that they are a third party only. Hello, I had a horrible experiece that day, not to mentioned i have to book a whole new flight just to get home. Lesson learned: book directly with airlines

Reply from Skyscanner
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







