One of the standout features was their option to pay by instalments, which made planning my trip so much more manageable. It’s a game-changer for travelers who want to spread out costs without the st... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It's easy quick response no drama very efficient. I'm looking forward to do it again in the future . recommend it to my whole families its my first time to do this and I'm very satisfied. Than... See more
Company replied
Payment plan was great. The only thing is there wasnt away to just log in and pay it early. Each time I had to chat with SlicePay during business hours which was 4pm to 4am and ask for a payment link.... See more
Company replied
Slice Pay really helped me out when I was in need. Dealing with Customer service was absolutely phenomenal aswell. They are always willing to find several solutions that best suit your needs. Very imp... See more
Company replied
Company details
- Payment service
- Airline
- Airline ticket agency
- Alternative Financial Services
- Flights search site
- Travel agent
Written by the company
Slice Pay allows customers to lock in today's prices and pay it off in Slices. We help customers save for travel. Find us at your favourite travel agent today! Lock in today’s prices for just a small deposit Pay off the remaining amount before you depart so you can travel guilt free! No late fees and no credit checks means Slice Pay is easily available to all!
Contact info
Australia
- slicepay.travel
4.7
Excellent
310 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was having issues with my layover…
I was having issues with my layover flight being changed without my knowledge. Thankfully I checked my flight just to make sure. Jenni was so helpful and assured me she would get answers in a timely manner.
1 June 2026
Unprompted review
Reply from Slice Pay
That must have been such a stressful discovery — we're really glad you spotted it when you did! Jenni will be touched to know her support and assurance made such a difference during what could have been a very worrying situation. At SlicePay, we always want our clients to feel heard and taken care of — and it sounds like she delivered exactly that. Thank you for sharing and we hope your trip goes wonderfully!
Reply from Slice Pay
No confusion, no complications — just the way it should be! Thank you for the kind feedback. We're always working to keep things clear and simple for our clients, and knowing it made a difference for you means a lot. We hope to have you back at SlicePay soon Caroline!
Good and quick responding to any…
Good and quick responding to any questins i had through txts, emailng
19 May 2026
Reply from Slice Pay
Good and quick — two things we always strive to be! Thank you for reaching out and for trusting SlicePay with your questions. We're glad every message got the fast response it deserved. We hope to assist you again on your next booking!
Very good service
Very good service, the team is very accommodating and very professional, will use this service again
18 May 2026
Reply from Slice Pay
Very good service delivered by a very dedicated team — thank you for noticing! We put a lot of heart into making every client feel supported and valued, and it's wonderful to know it showed. We look forward to welcoming you back to SlicePay on your next trip!
Good service
17 May 2026
Reply from Slice Pay
Good service is always the goal — thank you for noticing Marisa! We appreciate you taking the time to share and we look forward to having you with us again at SlicePay!
I would choose SlicePay again and…
I would choose SlicePay again and again. The team is super helpful. Ms. Jenni assisted with a matter with an issue I was having with the airline and kept me updated throughout the entire 2 month waiting period. She was patient and understanding. Every time I would reach out, she would always respond so kindly and ensured me that the team is keeping an eye on it for me. The level of customer service is so hard to find these days. Thank you SlicePay for a wonderful experience.
21 May 2026
Unprompted review
Reply from Slice Pay
This truly warmed every single one of our hearts — thank you so much for sharing this! Jenni is going to be absolutely thrilled to read this, and honestly, she deserves every word. Keeping you updated, staying patient throughout a two-month process, and making sure you always felt looked after — that's exactly the kind of team member we are so proud to have at SlicePay.
We know how frustrating airline matters can be, and we're so glad Jenni was able to be your constant through it all. Reviews like this remind us of the real difference genuine care can make. Thank you for choosing SlicePay — again and again — and we can't wait to be there for you on your next adventure!
Very supportive team
18 May 2026
Unprompted review
Reply from Slice Pay
Thank you so much for this Hooman! Having a team that truly supports our clients every step of the way is something we take great pride in at SlicePay. We're really glad you felt that and we can't wait to assist you again soon!
Reply from Slice Pay
We hear you and we won't let up! Thank you for the kind words. An easy and smooth experience is always the goal at SlicePay, and knowing we delivered that for you means a lot to the whole team. We look forward to serving you again soon!
Reply from Slice Pay
We don't like to keep our clients waiting — so thank you for noticing! Great service delivered quickly is something our team takes real pride in. We appreciate the feedback and can't wait to assist you again soon!
Very Nice service ❤️❤️
14 May 2026
Reply from Slice Pay
Thank you for this! Behind every nice experience is a team that genuinely cares — and we're so glad that came through for you. SlicePay will always be here whenever you need us. Until next time!
Very very very bad experience specially…
Very very very bad experience specially last payment. Never recommend next time. 👎🏻
8 May 2026
Reply from Slice Pay
Hi Muhammad, thank you for sharing your feedback — we're sorry to hear your experience with us didn't meet expectations, particularly around your final payment.
We apologize for some confusion during the last stretch of the payment. We will definitely learn from this and will ensure that this feedback will be given to everyone from the team to ensure that the service is improved.
Thanks,
Dylan
Reply from Slice Pay
Easy to use is always the goal! Thank you for sharing — we're really glad the experience felt smooth and straightforward for you. We'll keep making it even better and we hope to have you back with SlicePay again soon!
Everything has been flawless from our…
Everything has been flawless from our travel agent Debbie through to the Slice support team. I would highly recommend them. Communication has been 5*
12 May 2026
Unprompted review
Reply from Slice Pay
Debbie and the SlicePay support team will absolutely love reading this! When every part of the journey — from your travel agent to our support team — comes together seamlessly, that's when we know we've truly delivered. Thank you for the glowing recommendation and for the 5-star nod to our communication. We can't wait to serve you again!
Reply from Slice Pay
Excellent is exactly what we aim for — every single time! Thank you for sharing your experience with us. We're thrilled our team was able to be helpful throughout and we can't wait to assist you again on your next booking.
The excellent communication with fast…
The excellent communication with fast feedback and easy payment arrangements
8 May 2026
Reply from Slice Pay
This is exactly the standard we hold ourselves to — so thank you for confirming we're on the right track Brenda! Clear communication, quick turnarounds, and payment arrangements that work for you. We're thrilled all three delivered and we can't wait to do it all again on your next trip!
Slice pay helped me pay off my flights to Europe!!
Slice pay helped me pay off my flights to Europe!! with simple and easy payments every fortnight. customer service is a big thing and they’re always there to help you.
7 May 2026
Reply from Slice Pay
This made our day — and our customer service team's too! We're thrilled that simple fortnightly payments made your flights to Europe feel so much more achievable. At SlicePay, we truly believe that great service goes hand in hand with great payment options, so knowing both delivered for you means everything. Thank you and we can't wait to help you plan your next big trip Ciara!
Super happy with the experience.
Super happy with the experience with Slice Pay. Thank you ☺️
7 May 2026
Reply from Slice Pay
Super happy client = super happy team! Thank you so much for the kind words — it truly means a lot to all of us at SlicePay. We hope to be part of your next travel plans soon!
Very easy to deal with from the start
Very easy to deal with from the start. Easy payment set up, easy to make changes and resubmit payments, and very swift communication. Honestly can’t fault my dealings with Slice Pay.
13 April 2026
Reply from Slice Pay
This genuinely made our whole team smile — thank you Laria! From easy setup to quick changes to swift communication, we're thrilled every touchpoint delivered for you. Honest reviews like this are what push us to keep raising the bar. We'll see you on your next adventure with SlicePay!
The payment plan is good but I really…
The payment plan is good but I really would like to have daily access to my balance instead of having to request my balance.
4 May 2026
Reply from Slice Pay
Thank you for sharing what would make your SlicePay experience even better! We're happy the payment plan has been a great fit. Daily balance access on demand — without having to request it — is a completely reasonable expectation and we hear you loud and clear.
We also sincerely apologize that a member of our support team should have reached out to you about this sooner. That dropped ball is on us and we're addressing it. Your feedback is being shared with our team as part of our ongoing efforts to improve. We appreciate your patience and we'll keep working to get this right for you!
First I was skeptical of trusting any…
First I was skeptical of trusting any company that promised they will check your credit history because I had issues with my credit when I purchased the ticket. Now I just want to thank you for making the payment stress free and your professionalism.
4 May 2026
Reply from Slice Pay
Musa, this is one of the most meaningful reviews we've received — thank you! We know how daunting it can feel to trust a new service, especially with something as personal as credit history. At SlicePay, we always aim to make the process transparent, professional, and as stress-free as possible — and we're so glad that's exactly what you experienced. Welcome to the SlicePay family and we can't wait to assist you again!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.