One of the standout features was their option to pay by instalments, which made planning my trip so much more manageable. It’s a game-changer for travelers who want to spread out costs without the st... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It's easy quick response no drama very efficient. I'm looking forward to do it again in the future . recommend it to my whole families its my first time to do this and I'm very satisfied. Than... See more
Company replied
Payment plan was great. The only thing is there wasnt away to just log in and pay it early. Each time I had to chat with SlicePay during business hours which was 4pm to 4am and ask for a payment link.... See more
Company replied
Slice Pay really helped me out when I was in need. Dealing with Customer service was absolutely phenomenal aswell. They are always willing to find several solutions that best suit your needs. Very imp... See more
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Company details
- Payment service
- Airline
- Airline ticket agency
- Alternative Financial Services
- Flights search site
- Travel agent
Written by the company
Slice Pay allows customers to lock in today's prices and pay it off in Slices. We help customers save for travel. Find us at your favourite travel agent today! Lock in today’s prices for just a small deposit Pay off the remaining amount before you depart so you can travel guilt free! No late fees and no credit checks means Slice Pay is easily available to all!
Contact info
Australia
- slicepay.travel
4.7
Excellent
310 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Service!
I had to make some payment adjustments throughout my payment plan and the customer service teams were so helpful! Would definitely use this service again for another booking.
8 April 2026
Reply from Slice Pay
Thank you Amanda! Payment flexibility is something we truly believe in at SlicePay, so it's wonderful to hear our team delivered on that when you needed it most. Thank you for sticking with us and for choosing to book with us again — we promise to make the next experience just as smooth!
Reply from Slice Pay
That's what we love to hear! Thank you for the shoutout Ahmed — we'll keep the excellent service coming.
Thanks for helping me
Thanks for helping me
Its great idea to deal with slice easy smooth and the most important thing the can help if u not ready for the next instalment thanks thanks thanks big love
1 April 2026
Reply from Slice Pay
Big love right back at you Chahir! 🥰 Thank you so much for this heartwarming review! We're so happy to hear that your experience with SLICE has been easy and smooth. And yes — that's one of the things we're most proud of: being there for our clients even when they need a little extra flexibility with their instalments. We've got your back, always! Thank you for trusting SLICE! 💙
Very helpful and understanding,I…
Very helpful and understanding,I recommend going through slice pay in the near future ..
8 April 2026
Unprompted review
Reply from Slice Pay
Thanks Rachael! Your recommendation truly made our day! Being helpful and understanding is something we deeply value at SlicePay, so hearing this straight from you is incredibly rewarding. We'll make sure to keep delivering the same experience — and we hope to see you again soon!
Loving this company
When I learned about Defera, I was kind of scared that it wouldn't be what it was advertised to be. But Defera ended up being everything I needed for trip planning. I love how they allow you to earn points with other little perks. The only flaw is that when you make a payment it doesn't show the updated balance.
30 March 2026
Reply from Slice Pay
Thank you so much for the feedback!
Reply from Slice Pay
Thank you for the fantastic review Ajay! We're so glad to hear that you found our service easy to use — that's exactly what we strive for at SLICE. We look forward to serving you again soon! 😊
Everything was just perfect except you…
Everything was just perfect except you can't reach anyone via phone. That needs to change. That's the only thing I see bad about Slice.
4 April 2026
Reply from Slice Pay
Thank you so much for your honest feedback Kevin! We're thrilled to hear that your overall experience with SLICE was perfect — that truly means a lot to us. You raise a very valid point about phone accessibility, and we sincerely apologize for the inconvenience. We hear you, and we're actively working on improving our communication channels to make it easier to reach us. Your feedback helps us grow, and we appreciate you taking the time to share it!
Been very helpful with my financial…
Been very helpful with my financial situation. No pressure. I will do it in my future travel. Thank you SLICE
1 April 2026
Reply from Slice Pay
Thank you so much for your lovely review Maria
! We're really glad we could help with your financial situation without any added pressure — that's exactly the experience we aim to provide. Whenever you're ready for your future travels, SLICE will be here to support you every step of the way. Safe travels and we look forward to hearing from you! ✈️
Professional and prompt response
Professional and prompt response. I would highly recommend using their service.
30 March 2026
Unprompted review
Reply from Slice Pay
Wow, thank you for the wonderful review April! It's always great to hear that our team delivered a professional and timely experience. We're honored by your recommendation and can't wait to assist you again whenever you need us!
Amazing team who sorted out my queries…
Amazing team who sorted out my queries and communicated efficiently and professionally. Thank you for all your help. Will definitely recommend.
28 March 2026
Unprompted review
Reply from Slice Pay
Hi Dominique,
Thank you for your thoughtful feedback.
We’re pleased to hear that our team was able to assist you effectively and provide clear, professional communication throughout. It’s always our goal to resolve queries efficiently while delivering a positive experience.
We truly appreciate your recommendation and your support.
Reply from Slice Pay
Hi Janani,
We appreciate you taking the time to share your feedback.
It’s great to know our service met your expectations. We value your support and hope to assist you again in the future.
Reply from Slice Pay
Hi Champika,
Thank you for your kind words.
We’re really pleased to know you had such a positive experience with us. Your recommendation means a great deal, and we’re grateful for your support.
I had no issues
I had no issues. Everything went smoothly, and I’m very thankful for the opportunity that the lender approved me. Thank you Slice pay;)
9 March 2026
Reply from Slice Pay
Thank you for sharing your experience Stephanie.
We’re delighted to hear that everything went smoothly and that the process worked well for you. We’re also glad we could provide you with the opportunity to move forward with your plans.
Your appreciation means a lot to us. Thank you for choosing Slice Pay.
Reply from Slice Pay
Thank you for your feedback Maria.
We’re glad to hear that you had a great experience with our service. We truly appreciate your support and look forward to assisting you again in the future.
Refunds due to Iran War!
Because of the War in Iran our trip had to be canceled and Slicepay came through quickly with our refunds.
I truly appreciate your time and effort and how you expedited the refunds to ensure my clients are receiving there refunds in a timely manner.
Thank you again!
9 March 2026
Unprompted review
Reply from Slice Pay
Hi Lisa,
Thank you for taking the time to share your experience.
We truly appreciate your understanding during what was a very challenging situation for many travelers. We’re glad our team was able to assist in processing the refunds quickly and help ensure your clients received them as promptly as possible.
Your kind words mean a lot to us, and we’re grateful for your trust. We’re always here to support you and your clients whenever needed.
Very organized and made it not stressful
5 March 2026
Reply from Slice Pay
Hi Tevita,
Thank you for sharing your experience.
We’re really glad to hear that the process felt organized and helped make things less stressful for you. Making the experience smooth and easy for our customers is always our goal, and we truly appreciate your feedback.
Reply from Slice Pay
Thank you for sharing your feedback.
We’re truly glad to hear that your experience brought you a sense of relief. Knowing that we were able to help when it mattered means a lot to us. Your trust and support are sincerely appreciated.
All was going well it was my last…
All was going well it was my last payment that I split in two I asked the customer service person that if I make the manual payment you won’t schedule the automatic payment they said yes . They sent me a link to make the payment I made the payment on time and I open my account and there was another payment for the same amount despite them telling me no they took the auto payment I contacted them and they said we apologize there was an auto payment on my account and told me I will have my money back in 5 to 10 business days which is not fair at all very very bad experience
6 March 2026
Reply from Slice Pay
Thank you for bringing this to our attention.
We sincerely apologize for the confusion and frustration caused by the duplicate payment, especially after you were advised that the automatic payment would not be processed. We understand how concerning this situation is and appreciate you taking the time to share the details of your experience.
Our team will be reaching out to you directly to review the situation and work toward resolving the issue as quickly as possible. We are committed to making this right and ensuring you receive the support you need.
-Dylan
Good Service.
9 March 2026
Reply from Slice Pay
Thank you so much for sharing your experience with our service. Letting the others know about your experience is very important to us. We appreciate this feedback very much!
I always use slice pay
9 March 2026
Reply from Slice Pay
Appreciate you feedback Jagdeep!
We are appreciate you being a loyal customer of SlicePay. Thank you so much!
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