We had our box delivered sometime mid covid, left on street, we filled it up, was taken away, kept onsite for a few years as we had no space to collect it back, we were worried our furniture (couches... See more
Company replied
Roberts Distribution Centre, 7A, 81-85 Roberts Road, 2019 Greenacre, NSW, AU
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We had our box delivered sometime mid covid, left on street, we filled it up, was taken away, kept onsite for a few years as we had no space to collect it back, we were worried our furniture (couches... See more
Company replied
Great Initial communication from John, 20m3 Box delivered on day arranged. Removal guys worked like trojans for the included 3 hours and packed up everything that we required out of the house for... See more
Company replied
Right from the outset we thought we'd made the right choice with Smartbox. Communication with head-office was excellent. We really had no clue about how much storage we would need or what we should do... See more
Company replied
Smartbox were fantastic! Arrived on time for pickup and drop-off, were professional and took really good care of all our items. Great service that helped us store a house worth of furniture for a few... See more
Company replied
Information provided by various external sources

Smartbox is one of the best storage ideas around. Easy and convenient, Smartbox comes right to the door of your home or office, no matter where you are in Melbourne or Sydney . You have one day (24 hours) to pack your Smartbox unit yourself and then we come and collect it. Your Smartbox is then stored in our secure storage facility.
Roberts Distribution Centre, 7A, 81-85 Roberts Road, 2019, Greenacre, NSW, Australia
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We had our belongings stored for 3 months whilst we renovated our house and they were brought back dust free!
The cost is very reasonable.
Couldn't be happier.

Reply from Smartbox - Sydney
Have used this company for the last five years and have found them to be well-priced, courteous and very helpful in all of our interactions. I also find their location and facilities convenient and easy to use.

Reply from Smartbox - Sydney
Excellent service, efficient operation. Good communication throughout the whole process. Would definitely reccommend them to anyone looking for storage options.

Reply from Smartbox - Sydney

Reply from Smartbox - Sydney
I needed a fast storage solution in a hurry and, after conducting a google search, came across Smartbox who were more than willing to accommodate my storage needs at very short notice.
Communication was fast, friendly and easy and i was given all the information i needed to make an informed choice from their storage options that suited my requirements.
I would highly recommend John Stanton and his team of professionals to anyone seeking a quality, secure and affordable temporary storage solution!

Reply from Smartbox - Sydney
Great service. Kept us well informed and were prompt. Would highly recommend the service.

Reply from Smartbox - Sydney
From the booking process with Richard, to the delivery to the pick up. Everything was smooth and stress free. The fees are also very competitive and would definately recommend.

Reply from Smartbox - Sydney
Very convenient and cheaper than other company’s I looked at they cover all bases and john my driver couldn’t be more helpful

Reply from Smartbox - Sydney
Smartbox is a wonderful idea which translated to a marvellous solution!
We used the service to declutter our home prior to sale. It saved us so much time. The two Smartboxes were delivered as promised! The service provided a team of guys to move the heavy pieces into the Smartboxes.
The team worked so well together and they were extremely careful with our items and also were mindful of not damaging the house.
A wonderful result.
My husband and I highly recommend Smartbox!

Reply from Smartbox - Sydney
The reason that I gave 1 star was my disappointment with the operation team letting me down with the redelivery with my smartbox. It was delivered 10 hours later. The agreed time was between 11.00am to 1.00pm. I had friends and relatives waiting to lend a hand with the unloading but I had to sent them home. The smartbox was delivered at about 9.30 pm when I returned home from work. I had to unload all the contents with just me and my wife the next morning. Not happy Jan. 👎

Reply from Smartbox - Sydney
During covid there was a sudden need to move and boarder closures meant I couldn’t move home and needed storage. Efficient understanding and deeply caring. Words are not often associated with moving out and storage companies but switch the SMARTBOX team it is what I got. They were the opposite of salesy and gave what I needed even though it was cheaper than what I initially needed. Who does that ?! Generosity from our driver to the team made the experience with the convenient service a 10/10..

Reply from Smartbox - Sydney
My belongings returned on time and exactly as I packed them, delivered in good humour and the box removed again efficiently. Too easy.

Reply from Smartbox - Sydney
The admin people where fantastic, I had to change the date the box was delivered which was no problem. They kept me updated at all times.
John who delivered the box was a Dwight such a friendly nice man. Informed me off when he was arriving, showed me what I needed to do. And as I was getting it picked up on same day, gave me time to pack everything.
Other all great service.

Reply from Smartbox - Sydney
Excellent service, on time and delivery drive work hard to park the trailer on the right spot big tick from me

Reply from Smartbox - Sydney
Reliable and great service especially when booking via phone. Polite employees and hassle free. Will definitely use again.

Reply from Smartbox - Sydney
The return of the storage boxes was a seamless services. They arrived on time and the hand over of each box was smooth. The delivery cost was reasonable and I was happy with the service. However the stacking of the boxes was terrible service which we would never recommend. The packers were inexperienced, damaged our furniture and made the process extremely stressful.

Reply from Smartbox - Sydney
I didn’t quite get the delivery time I was looking for due to high demand. That said the service I received from every person; from the booking managers to the delivery and pick up drivers was very helpful, always polite and made for a really manageable move. Thank you everyone.

Reply from Smartbox - Sydney
Awesome to deal with no hassles what so ever. Forget packing all your gear taking it to self storage having to pick it up again and reload and unpack. They drop it off to you, load your stuff in and when you’re ready drop it off wherever you need. Smartbox is the most convenient and hassle free concept when it comes to storage and moving everyone should be using them

Reply from Smartbox - Sydney
Prompt,reliable, hassle free. A great way to do storage when there's some time in limbo between homes. And beats unloading and reloading a truck twice!
Thanks for your help.

Reply from Smartbox - Sydney
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