SmartBuyGlasses Reviews 

2,956
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 242 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic selection of fashionable frames, exceptional product quality, and surprisingly affordable prices. People also mention that online shopping is completely straightforward, supported by prompt shipping and clear communication throughout the ordering process. Some reviewers were not happy with delivery times taking longer than expected or packages arriving later than scheduled. A few customers also noted that certain cheaper frames felt a bit flimsy or sometimes required minor adjustments at a local shop. Others experienced occasional issues with incorrect lens thickness or minor scratches upon arrival.

What people talk about most

Product

Customers had positive experiences with product, noting that the frames fit perfectly and feel lightweight.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the glasses are durable,... See more

Delivery service

Clients share positive opinions on delivery service, noting that packages frequently arrive quickly and on... See more

Service

Users describe positive interactions with service, highlighting fast delivery and helpful professional... See more

Price

Consumers find price to be positive, highlighting competitive pricing and great overall value. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ll be honest, I was a bit wary at first since I didn’t know the company, but they genuinely surprised me. Their after-sales care is absolutely top-notch — they kept me fully reassured the whole way... See more

Rated 5 out of 5 stars

Great frame range, great prices, professionally made lenses. Very well packaged shipping. I've purchased prescription glasses and prescription sunglasses from smart buy glasses several times, and have... See more

Rated 5 out of 5 stars

I’m delighted with my new prescription glasses and frames. The vision is much clearer and more comfortable for everyday use. The frames fit perfectly and feel lightweight while still looking stylish.... See more

Rated 5 out of 5 stars

Easy site to use. Quick delivery and great communication when uploading my prescription. Love the glasses. They arrived on time. Great selection of frames and very competitive pricing. Have gone back... See more


Company details

  1. Glasses store
  2. Contact lenses supplier
  3. Eye Care Clinic
  4. Fashion accessories shop
  5. Optician
  6. Sunglasses shop

Information provided by various external sources

Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.

SmartBuyGlasses Ireland Details

Written by the company

180 Designer Brands For Less
At SmartBuyGlasses, we have the largest selection of designer eyewear online with over 80,000 products and 180 brands.
100-Days Returns
If you don't absolutely love your new eyewear, it's not a problem with our 100-days returns at SmartBuyGlasses.
24-Month Warranty
Our exclusive 24-month warranty covers all manufacturer defects in all scenarios for sunglasses and eyeglasses. For contact lenses, we have a 3-month warranty.
Buy One, Give One Charity
When you buy a pair of glasses from us, we give a pair of glasses to someone in need.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

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4.7

All reviews

(2,956)

237 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect

I have to wait a while because of my high prescription. But it was extreme quick service and quality... At first I was afraid but my order is perfect. Everything fit and it made with precision. I'm glad that I order from here.

10 April 2026
Rated 3 out of 5 stars

Overall satisfied but arms are not the…

Overall satisfied but arms are not the best, break very easily!

10 April 2026
SmartBuyGlasses logo

Reply from SmartBuyGlasses

Hi D Shannon,

Thank you for your feedback.

I'm glad to hear you’re overall satisfied, though I regret to learn about the issue with the arms.

I’d love to look into this further and help find a solution for you. Our team will give you a call within the next 1–3 hours, so please keep your lines open.

Sincerely,
Nicole

Rated 5 out of 5 stars

They fit perfectly.

The glasses arrived a few days later than expected but got an email to explain the delay. When they arrived I tried them on, they fit me great and I love the design. My prescription is correct, What more can I say.
Thank you.

29 March 2026

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