Smileneo | makeO Reviews 

264
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

My teeth moved into its desired position within 9 months. The app was extremely helpful with ensuring that I track the 22 hours per day as well as my progress. The doctors were very helpful and inform... See more

Rated 5 out of 5 stars

I had some gaps between my teeth for which I couldn't even smile naturally. I came to know about smileneo and the great job they're doing to bring back people's natural smile, I book a free dental con... See more

Rated 5 out of 5 stars

From the first step you will find the assistance. In the beginning, I just show my interest in smileneo continues I received calls guide me until dentist appointment. After receiving the aligners they... See more

Company replied

Rated 1 out of 5 stars

Staff is ill mannered, Mr Jeffery or Joffrey needs to learn to interact with the clients. He needs some customer service traning, and ground himself a little. There plenty other options in the market.... See more

Company details

  1. Health and beauty shop

Written by the company

We empower you to make a positive change - a new smile that brings confidence to unlock limitless opportunities. With the help of 3D technology and top doctors in the Middle East, we provide a high-quality, affordable and convenient teeth straightening solution.


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3.7

Average

TrustScore 3.5 out of 5

264 reviews

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3.7

All reviews

(264)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

I am more than happy and satisfied with…

I am more than happy and satisfied with my result, never imagined my teeth and smile would be this pretty and Smileneo really amazed me, I knew about Smileneo by coincidence and I’m glad I worked with you,
Thank you very much for making a convenient way to fix a smile, using the App is one of the highlights that i loved about this company for the doctors to easily track my journey and conveniently contact them whenever I need assistance.
I was just hoping that in the future you would include teeth whitening with the course to fully conclude the teeth journey.

23 July 2022
Rated 5 out of 5 stars

Great Experience with Smileneo!

The Smileneo team was great and very helpful. Overall it was a good experience and the staff is very supportive, monitoring the progress and adjusting my treatment plan accordingly.

I am happy with my results so far. I would definitely recommend Smileneo.

9 July 2022
Unprompted review
Rated 5 out of 5 stars

The Smileneo team was awesome

The Smileneo team was awesome.
I got a really good price for treatment and the treatment worked. I would strongly recommend Smileneo for all aligner and retainers needs.
Great job Smileneo

30 June 2022
Rated 5 out of 5 stars

Smileneo… You Did A Great Job 👏🏼 😍

Smileneo… If you don’t know what exactly the Smileneo is , let me tell you!
I went for the teeth straightening treatment and it was an amazing experience with Smileneo.
You’ll get a box of 10 packs of invisible aligner. It looks really cool and nobody can see you’re wearing braces. And also one of the best thing , it’s not painful! It’s awesome and easy to wear/remove.
Must go for it guys 😍

28 June 2022
Rated 5 out of 5 stars

Cant wait to see my new smile!

So happy that I ve decided to wear invisible braces w Smileneo. Got scared at the beginning that it might not work or will work but in a way that I will not like. At the moment I am still on my treatment plan and so far it goes well, I am happy with my results. Plus I admire that the Smileneo Team is monitoring the progress and adjusting my treatment plan accordingly through the app. Cant wait to see my new smile! Thank u! 💗

27 June 2022
Rated 5 out of 5 stars

easy steps to new smile

It was worth going through for the new smile!! The steps were super simple. After I received the whole set of braces I did not need to go to see a doctor in the clinic. Everything is done on the App. Also, the team was supportive. I can ask everything on the App as well and their response was quick.

24 June 2022
Rated 5 out of 5 stars

Very good experience

Very good experience throughout and very satisfied by the result!!! The app works well and they are in constant contact with you and always helpful if anything is needed. Recommended

22 June 2022
Rated 4 out of 5 stars

Overall I am satisfied with the result…

Overall I am satisfied with the result because my initial concern about my teeth was fixed. However, smileneo planbthat I purchased is for relativly mild/moderate cases plus I felt I have to tell them what I noticed and what I want and they will do it, I mean they didnt tell me "look you have the following problems and these are the treatment options" after pushing the 2 central incisor teeth a bit inside ( to the max possible upon my request ) the neibhoring smaller tooth still seems relativly pushed back. I wish Smileneo told me from the beginning this small tooth needs to be brought farward a bit so all the front upper teeth would be at the same level exctly. But I am still happy because from the beginning I wanted 1 tooth to be pushed back and they did just so.
I dealt with dr Razan and she was very helpful and patient while answering my questions.

21 June 2022
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Reply from Smileneo | makeO

Thank you very much Sou for the feedback. We are sorry to hear that the doctor didn't bring the awareness to that specific area in the 3D smile preview before the treatment. We are constantly training our team and partner clinics to inform patients about all challenges of the treatment. But we are happy that you are overall satisfied with the result and our service.

Rated 5 out of 5 stars

My experience has been brilliantly…

My experience has been brilliantly smooth with Smileneo. Me and my smile were fully taken care of from the doctor consultation till the last aligner.

Thank you <3

15 June 2022
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Reply from Smileneo | makeO

Thanks a lot Fatima for this amazing feedback!

Rated 4 out of 5 stars

Very responsive customer service… wish…

Very responsive customer service… wish to have more options for dental clinic in abu dhabi.

15 June 2022
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Reply from Smileneo | makeO

Thank you Na, we just onboarded 2 more partner clinics in Abu Dhabi to give more options our patients. Enjoy your new smile!

Rated 5 out of 5 stars

Great experience

I’m happy with my results, and it was easy to reach out to them when I needed to, my overall experience was great

13 June 2022
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Reply from Smileneo | makeO

Thanks a lot Dania for the great feedback and we are happy to hear you had a great experience!

Rated 5 out of 5 stars

I highly recommend Smileneo as a…

I highly recommend Smileneo as a solution to help you to shape your new smile. I was satisfied by the final result and the relationship with the different stakeholders was very friendly & professional. Thanks!

13 June 2022
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Reply from Smileneo | makeO

Thanks Hassan, we love your new smile 😍

Rated 5 out of 5 stars

I got my new perfect Smile

I chose Smileneo to help me to get my perfect smile.
When I visited first time for consultation I didn't even know that it will be possible to straight one of my lower tooth which was already twisted about 90 degrees.
However Smileneo fixed my teeth and now all are in perfect line.
I literally can't stop smiling anymore!

10 June 2022
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Reply from Smileneo | makeO

Wow, the perfect smile, thats great to hear Joel 😍 Thanks for choosing Smileneo, keep smiling!

Rated 5 out of 5 stars

Thank you smileneo

It was an excellent service also with affordable price, they really take good care of me .

9 June 2022
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Reply from Smileneo | makeO

Thanks a lot Azhar, patient care is the most important thing for us! Happy you love Smileneo!

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