BUMP 

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See what reviewers are saying

Rated 5 out of 5 stars

This fabulous delightful place has been an absolute God send and lifesaver for us in every way from reassurance and beyond. The level of care skill of the Sonographer is second to none. Brilliant and... See more

Rated 5 out of 5 stars

I sold an item and you have to ship within a certain amount of days. Ups kept messing up which meant that the package wasn’t collected for 6 days. Other apps would just cancel the sale and penalize yo... See more

Rated 5 out of 5 stars

Dr Bump repaired my car where l damaged the bumper Darren made a marvellous job looks like a new bumper l would recommend him to anyone with damage to their car and he was very reasonable thankyou Dar... See more

Rated 5 out of 5 stars

Bump support really helps & looks out for customers during bad situations. Have only bought items twice but I have gotten steals on dope authentic items both times! Just gotta watch for the scammers,... See more

Company details

  1. Online marketplace

Information provided by various external sources

Buy, Sell and Discover 100% Authentic Streetwear & Sneakers from brands such as Supreme, Yeezy, Off-White and more.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrific staff.

Horrific staff.. accused me of selling a fake pair of trainers.. didnt ask for any receipts or proof of purchase.. insulted me..
The staff obviously don't have a clue what they are looking at and extremely unprofessional..
STAY WELL AWAY..
there are hundreds of apps and company's that are better and more professional...

18 May 2020
Unprompted review
BUMP logo

Reply from BUMP

Hey David,

I'm very sorry to hear you've had this experience with our staff.

Please contact our Head of Support directly and he will investigate the situation. He is available via email at Matthew@sobump.com

We hope to hear from you soon, let's get this resolved 🙏

Thanks - Jack

Rated 1 out of 5 stars

I hate this app

I hate this stupid ( I say stupid because it is not letting me type the f word) app. The moderator is a racist and block all non american if they have a problem with american. I got scam for a supreme backpack for 260. I waited over a month and had not receive any notification about the shipping. Then when I tried to talk to the moderator he block me. Lon story short I had to put a PayPal claim and then I got my money back. NEVER BUY FROM BUMP.

24 April 2020
Unprompted review
BUMP logo

Reply from BUMP

Hey Juan,

We are very sorry to hear you've had this experience and we would like to investigate this. Please contact our Head of Support directly and explain what's happened, he is available via email at matthew@sobump.com.

Hope we hear from you soon 🙂

Jack

Rated 5 out of 5 stars

This app is amazing and the support is great

This app is amazing and the support team helps you out to the fullest if you run into any kind of problem! Especially a very nice man named Catalin in their support group helped me out a ton! Great app and would recommend it to anyone who enjoyes clothing

30 January 2020
Unprompted review
Rated 5 out of 5 stars

Bump is a great app for everyone

Bump is a great app for everyone especially sneakerheads and hypebeasts, with bumps buyer protection it makes it impossible for anyone to buy fakes and if you do happen to buy a fake bump will provide full protection. On top of that if you have any questions you can ask them in the support conversation section and for me Dmytro has been a huge help through out.

20 January 2020
Unprompted review
Rated 1 out of 5 stars

Terrible experience as seller

Terrible experience as seller. No support from BUMP when customers falsely report you. They take your money and product without explanation. AVOID sell or buy from a trusted site. BUMP are scammers

20 January 2020
Unprompted review
BUMP logo

Reply from BUMP

Hey 👋

We sincerely apologise that you had this experience, we would like to know more - please contact our Head of Support via email and he will investigate your case, he is available via email at matthew@sobump.com

Thanks,
Jack

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. I had a problem with my seller and refunding so i contacted customer support and an operator called Dmytro and he took care of my problem really quickly and elegantly.

16 January 2020
Unprompted review
Rated 5 out of 5 stars

Bro...

Bro, how do I even start?😂 I his man is suuuuuper responsive and help you with anything you need. He answers all of your questions I’m a very detailed way which is super helpful. He makes you feel like you’re a brother to him. I respect you a lot brother, thank you ❤️

10 January 2020
Unprompted review

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