The item took a long time to ship compared to other online marketplaces, but once shipped it arrived quickly. The AI customer service interface is lacking and could be improved as well.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The transaction was quick. Shipping wasn’t great but it was okay. I gave you a 3 because this was the first time ever seeing in bold all responsibility sentence. That left me unsure and company unwil... See more
Unbelievably slow shipping for a USMNT jersey customized with a player name/number, with few to no updates provided… to the point that I thought I’d been scammed and almost reversed the charges. The... See more
Company replied
When another company suddenly canceled my order, I quickly did a search and found your company carrying the same item and you were able to accommodate me at the same price of the company that canceled... See more
Company details
Written by the company
Soccer Wearhouse is a trusted soccer specialty retailer based out of Southern California proudly serving passionate fans and players across the United States. We offer one of the largest selections of authentic soccer jerseys, cleats, fan gear, and accessories from the world’s top clubs, leagues, and national teams. Our mission is to provide every customer with genuine products, competitive pricing, and exceptional service. With four store locations in Southern California and a growing online presence, we work hard to make sure every fan can represent their team with pride. Whether you are shopping for the latest player jerseys, match-ready footwear, or fan favorites, Soccer Wearhouse is here to bring the beautiful game closer to you.
Contact info
400 Disney Way #149, 92802, Anaheim, United States
- (800) 892-6979
- support@soccerwearhouse.com
- soccerwearhouse.com
3.5
Average
92 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 1 month
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Extremely disappointed first time customer!!
I ordered the limited edition Black Panther Portugal Jersey as a surprise Christmas gift for my 25 year old son, and to MY surprise, I opened the package and the jersey that I received was NOT the correct size.
I ordered an ADULT XL jersey and received a youth XL jersey. I paid for the adult size and have no children to give this jersey too.
You've ruined mine and my son's Christmas!
24 December 2025
Unprompted review
Shoe and size was available
Shoe and size was available, delivery didn't take too long just in time for Christmas
20 December 2025
Unprompted review
I waited 5 weeks for my order just to…
I waited 5 weeks for my order just to receive the wrong thing. I was told 3-4 weeks from my order date and I had to reach out twice before it was finally shipped. Then arrives and it’s the wrong jersey.
20 December 2025
Unprompted review
They had exactly what I was looking…
They had exactly what I was looking for. And got it quickly
8 December 2025
Unprompted review
After months of web browsing my son…
After months of web browsing my son asked me to place this order for his birthday and at first I was very skeptical about the website and the product not arriving or being fake, but we were notified of every step of the process from purchase to delivery and we received the items before the expected delivery date. Very satisfied, original products and great communication.
22 November 2025
Unprompted review
Excellent service
I sent a message with a question and received a prompt response and once my item was shipped, I was notified immediately. Great company and service!!
11 November 2025
Unprompted review
Our package came in pretty fast and it…
Our package came in pretty fast and it was exactly what I was expecting
15 November 2025
Unprompted review
Ordering was easy
Ordering was easy, product arrived in adequate time - quality was very good
10 November 2025
Unprompted review
The product is solid but I can’t seem…
The product is solid but I can’t seem to get the size I want for reasons outside their control
21 November 2025
Unprompted review
Shoes exactly what we ordered
The shoes were exactly what we ordered and are great. My only issue was the shipping, it just a few extra days to arrive.
20 November 2025
Unprompted review
recieved my purchased well packed and…
recieved my purchased well packed and in not so long time. Good experience purchasing from this site.
10 September 2025
Unprompted review
The experience was great
The experience was great. Easy transaction, fair price, and product arrived at the promised time.
5 November 2025
Unprompted review
Had the size I needed
Found the size cleats that my son needed when the bigger suppliers were all sold out.
Shipment came very quickly.
Excellent experience.
27 September 2025
Unprompted review
Reply from Soccer Wearhouse
Thank you so much for your kind words. We are so happy we could help you find the cleats your son needed, especially when others were sold out. We truly appreciate your support and are thrilled to hear the shipment arrived quickly. We look forward to serving you again in the future.
On time delivery
Package came on time for my son’s 18th birthday. Seamless order. Thanks.
17 October 2025
Unprompted review
Reply from Soccer Wearhouse
Thank you so much for sharing your experience. We are thrilled to hear the package arrived on time for such a special occasion. It makes us so happy to know everything went smoothly. We truly appreciate your support and hope to serve you again soon.
Good delivery and very good quality of…
Good delivery and very good quality of product, i really like it.
17 October 2025
Unprompted review
Reply from Soccer Wearhouse
Thank you so much for your kind words. We are very happy to know the delivery went well and that you are pleased with the quality of the product. Your support means a lot to us and we hope to serve you again soon.
Wrong name on shirt
Wrong name on shirt, long time to deliver and then when I complained I was told they dont have any shirts with this particular player!! I think the shirt sent to me was deliberately wrong, hoping I would accept it. It was also way over priced! Wont be back.
28 September 2025
Unprompted review
Reply from Soccer Wearhouse
We are truly sorry to hear about your experience. Receiving the wrong item and facing delays is very frustrating, and we understand how upsetting this must have been. We take situations like this very seriously and would never send an incorrect product on purpose. Your feedback is very important to us and we will review this carefully to make sure it does not happen again. Please contact us directly so we can do our best to make this right for you.
DO NOT PAY FOR EXPEDITED SERVICE
DO NOT PAY FOR EXPEDITED SERVICE! It will take just as long and it is a waste of money!
27 September 2025
Unprompted review
Reply from Soccer Wearhouse
We are very sorry to hear about your experience with the expedited shipping service. We completely understand how frustrating it can be when an order does not arrive as quickly as expected. Expedited shipping is handled by the carrier. We really wish we could hand deliver all orders ourselves! Also keep in min Expedited service does not speed up handling time on our end.
Your feedback is very important to us and we will review this carefully to help improve communication moving forward. Please reach out to us directly so we can make this right.
Very fast delivery
20 September 2025
Unprompted review
Reply from Soccer Wearhouse
Glad to hear you got your order quickly! Hopefully see you sooN!
Love the shoes!
Very happy with our purchase! My son had been wanting white turf shoes and we were able to find these at a reasonable price. Since he is still growing, I don't want to pay $100+ for shoes he will wear for a year 😩. Shipping was in a relatively quick timeframe and we had no issues.
18 September 2025
Unprompted review
Reply from Soccer Wearhouse
Thank you so much for sharing your experience. We are so happy to hear that your son got the turf shoes he wanted at a great price. It means a lot to us to know the shipping went smoothly and everything worked out just right. We truly appreciate your support and hope to serve you again soon.
Amazing quality and fast shipping
Amazing quality and fast shipping
18 September 2025
Unprompted review
Reply from Soccer Wearhouse
Thank you so much for your kind words. We are thrilled to hear you are happy with the quality and the quick shipping. Your support means a lot to us and we look forward to serving you again soon.
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