Searching for EHR software was made easier as I could find a lot of information in one place. After somewhat disappointing initial recommendations, they got better with a little communication. I us... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
They gave good recommendations. Just keep in mind they will not suggest companies that do not pay them, so make sure you don't miss any major players in a respective field. Friendly as well.
Company replied
The team was helpful, communicative and took time to understand what we were looking for. We were given several options. A few were what we wanted, and some helped us discover other options that were... See more
Company replied
Software Advice was a true find. We were looking to contract with a CRM+ system for our performing arts non-profit that we could afford and found the choices daunting or too expensive. These folks hel... See more
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Company details
Written by the company
Software Advice simplifies software buying. Through 1-on-1 conversation and trusted insights, industry-specific advisors guide buyers to top software options in as little as 15 minutes (and it’s 100% free). Founded in 2005, Software Advice has helped nearly 900,000 businesses find the right software for their specific needs. Software Advice also features over 1.5 million verified user reviews to ensure people feel confident in their technology decisions. For more information, visit softwareadvice.com.
Contact info
2500 Bee Caves Rd, 78746, Austin, United States
- (800) 918-2764
- followup@softwareadvice.com
- softwareadvice.com
4.1
Great
674 reviews
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Abel did a fine job
Abel, the gentleman I spoke to, was earnest and knowledgeable in his service to me. He set my expectations for what contacts I would receive in the following couple of days
13 January 2026
Unprompted review
Reply from Software Advice
Hi James,
Thank you so much for your kind words! We’re thrilled to know you had a positive experience with Software Advice. Your feedback keeps us motivated to keep improving and helping customers like you.
To many people talking in the…
To many people talking in the background. Hard to understand the person with the accent!
27 January 2026
Unprompted review
Reply from Software Advice
Hi Penni,
Thanks for taking the time to share your feedback. However, it seems like this review might be intended for another business. Software Advice does not work like that; we offer a service to people who are looking to narrow down their options when shopping for software through one to one interactions and we are based out of United States only.
We encourage you to direct your feedback to the appropriate company on Trustpilot to ensure it reaches the right audience.
A wonderful experience overall
A wonderful experience overall. They listened to my wishes and provided 4 great companies based on the requirements I outlined to them. Really a great platform and I would highly recommend them to anyone who wants to save time on their search and act quickly in putting new systems/software's in place.
7 January 2026
Unprompted review
Reply from Software Advice
Hi Amanda,
Thanks for leaving us such a wonderful review. We’re so happy you had a great experience with Software Advice, and we look forward to assisting you again whenever you need us.
Native-Level
22 January 2026
Unprompted review
Reply from Software Advice
Hi Nur,
Thank you so much for your kind words! We’re thrilled to know you had a positive experience with Software Advice. Your feedback keeps us motivated to keep improving and helping customers like you. We will make sure that we look into your feedback to improve our services.
Misrepresentation of Needs to Vendors
They contacted vendors that did not fit into the needs I communicated, so I spent wasted time communicating with vendors that were not applicable and with Software Advice to ask them to stop their communication. I also tried to call the number on the email I received from Software Advice and could not get through; I was repeatedly disconnected.
20 January 2026
Unprompted review
Reply from Software Advice
Hi Stanley,
We sincerely appreciate your feedback. While we strive to match every software buyer with the best options for their organization, sometimes we miss the mark, and that's clearly what happened here. We apologize for this mistake and assure you that the advisor's manager has been notified to provide them with coaching so that this doesn't happen again.
Unable to provide reviews for software
Unable to provide reviews for software, which was obtained by their advice. Constantly will talk to a bot.
19 January 2026
Unprompted review
Reply from Software Advice
Hi Jocelyn,
Thank you for bringing your recent review submission experience to our attention. After looking into the issue, it appears that our Reviews team has not received the request you mentioned. Please reach out to us directly at reviews@softwareadvice.com so we can help resolve this issue for you.
Amazing!
Amazing!! So grateful for this company and to the person that helped me.
17 December 2025
Unprompted review
Reply from Software Advice
Hi Valerie!
We really appreciate you taking the time to share your review. It means a lot to us to know that Software Advice was able to support you in your journey. Thanks for trusting us!
Great response time
Great response time! The majority of the software companies were a good fit!
12 January 2026
Unprompted review
Reply from Software Advice
Hi Jason!
Thank you so much for your kind words! We’re thrilled to know you had a positive experience with Software Advice. Your feedback keeps us motivated to keep improving and helping customers like you. We will make sure that we look into your feedback to improve our services.
Immediate Response to my Software Search
I received calls from five payroll and HR systems vendors the same day that I spoke to Angela Doherty of Software Advice. I am still conducting telephone interviews with the five vendors that responded and hope to make a decision soon. I was impressed at how quickly Angela understood my requirements. She sent reviews of each of the five companies she suggested.
23 December 2025
Unprompted review
Reply from Software Advice
Hi Richard,
Thank you so much for your kind words! We’re thrilled to know you had a positive experience with Software Advice. Your feedback keeps us motivated to keep improving and helping customers like you. We will make sure that we look into your feedback to improve our services.
Software Advice was extremely helpful…
Software Advice was extremely helpful in guiding me through the process of identifying the right software solutions for my business needs. Their platform made it easy to compare options, understand key features, and evaluate pricing in a way that felt clear and unbiased.
What stood out most was the personalized support. The advisor took the time to understand my specific requirements and provided thoughtful recommendations rather than a one-size-fits-all approach. This saved me a significant amount of time and helped me feel confident in my decision-making.
Overall, Software Advice is a valuable resource for any organization looking to make informed software decisions. I highly recommend them to professionals who want expert guidance, transparency, and efficiency when selecting new tools.
15 December 2025
Unprompted review
Reply from Software Advice
Hi Antoniette,
We really appreciate you taking the time to share your review. It means a lot to us to know that Software Advice was able to support you in your journey. Thanks for trusting us!
They were extremely helpful
They were extremely helpful, and there really is no pressure towards any one product. Just unbiased information and help.
1 December 2025
Unprompted review
Reply from Software Advice
Hi Danica,
Thank you so much for your kind words! We’re thrilled to know you had a positive experience with Software Advice. Your feedback keeps us motivated to keep improving and helping customers like you. We will make sure that we look into your feedback to improve our services.
We had no idea where to start....
We had no idea where to start in looking for software that we needed and Software advice made it super easy. After asking us a few questions about what we were looking for they narrowed down our search and recommended vendors that might fit our needs. It made it super simple and let us focus on our needs vs. searching and researching and possibly missing ideal vendors in the process. A real time saver and helpful for those of us that this area is not our area of expertise...we just need the tools to get the job done!
30 December 2025
Unprompted review
Reply from Software Advice
Hi Laurel,
We really appreciate you taking the time to share your review. It means a lot to us to know that Software Advice was able to support you in your journey. Thanks for trusting us!
I’ve mentioned several times that I’m…
I’ve mentioned several times that I’m only available for soliciting calls on weekends, but the continued weekday outreach shows that my time and boundaries weren’t respected. I regularly look for CRM solutions to integrate into my clients’ businesses, however this kind of persistence without listening ends up costing business owners time and money. Because of this, I’ve decided not to move forward and would appreciate it if you remove my contact information and do not reach out to me again
19 December 2025
Unprompted review
Reply from Software Advice
Hi Ronald,
We’re sorry to hear you have been dissatisfied with your experience with our partners. We value your feedback and are always looking for areas to improve. We will be sure to pass your feedback to our Advisor team to improve our services.
Very helpful
Very helpful. They got me what I needed with options that I could look into.
10 December 2025
Unprompted review
Reply from Software Advice
Hi Don,
We really appreciate you taking the time to share your review. It means a lot to us to know that Software Advice was able to support you in your journey. Thanks for trusting us!
Good platform for research, too many emails
Searching for EHR software was made easier as I could find a lot of information in one place.
After somewhat disappointing initial recommendations, they got better with a little communication. I used their site to research EHRs a little further and self schedule with the vendors I wished to demo.
I must say too many emails were sent and it felt like spam, I almost quite my search because of that alone.
Experience improved so 4 stars.
19 December 2025
Unprompted review
Reply from Software Advice
Hi Nathan,
Thank you so much for your kind words! We’re thrilled to know you had a positive experience with Software Advice. Your feedback keeps us motivated to keep improving and helping customers like you. We will make sure that we look into your feedback to improve our services.
Nice support
15 December 2025
Unprompted review
Reply from Software Advice
Hi Bablu,
We really appreciate you taking the time to share your review. It means a lot to us to know that Software Advice was able to support you in your journey. Thanks for trusting us!
Glad I made this choice!
At first, I thought that this wouldn't be a helpful website, but it was free, so I decided to try it anyway. I'm glad I did! They gave me so many options for obtaining a Learning Management System for my business so that I can host classes online. The companies that reached out to me because of Software Advice gave me more than I asked for. Thanks so much for your help!
3 December 2025
Unprompted review
Reply from Software Advice
Hi!
Thank you so much for your kind words! We’re thrilled to know you had a positive experience with Software Advice. Your feedback keeps us motivated to keep improving and helping customers like you.
A well established company with core…
A well established company with core values and goals esteem higher management ever with latest technology methods
12 December 2025
Unprompted review
Reply from Software Advice
Hi Muhammad,
Your feedback made our day! We’re glad Software Advice could help you find the right solution. Thank you for your support—it inspires us to do even better.
Reply from Software Advice
Hi!
Thanks for leaving us such a wonderful review. We’re so happy you had a great experience with Software Advice, and we look forward to assisting you again whenever you need us.
Professional Service
This is very useful service. The company presents itself in a very professional manner. The representative who responded to my inquiry was quite knowledgeable and really made an effort to understand our needs.
4 December 2025
Unprompted review
Reply from Software Advice
Hi Ansuya,
We really appreciate you taking the time to share your review. It means a lot to us to know that Software Advice was able to support you in your journey. Thanks for trusting us!
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