My Husband had a pain pump for over a year and suddenly the pain management physician that inserted it decided to get out of treating patients who have them. We had two weeks notice to find another Dr... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Solace Kidney Advocate, Erika, has. Een wonderful in guiding me through this new journey . Erika was able to get my records from a previous surgery so i would be accepted as a new urology patient. She... See more
Company replied
My advocate made appointments for me that I had been putting off. She provided information to get my advance directive certified. She contacted my doctor directly to talk about health issues I always... See more
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I have been having trouble walking any real distance without pain and shortness of breath. I have Medicare and Medicaid but I think they make the paperwork difficult on purpose so that it is very... See more
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Company details
- Health consultant
- Health insurance agency
- Insurance agency
- Internet marketing service
- Life Insurance Agency
Written by the company
Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate—covered by insurance—who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the endless paperwork that gets in the way of care. We’ll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Our advocates bring an average of 16 years of experience, and they’ve already helped over 200,000 patients and families nationwide. Solace is covered by Original Medicare and many Medicare advantage plans. You’ll never pay anything beyond your standard deductible or coinsurance. Most patients pay $0 or a small amount per month. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who’s the right fit for your care.
Contact info
United States
- support@solace.health
- solace.health
4.5
Excellent
585 reviews
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I was assigned an advocate who gave me…
I was assigned an advocate who gave me incorrect information and almost caused a huge problem. She looked up information and passed it on to me, expecting me to do all the work in contact the insurance company to appeal a decision. My recommendation; vet your advocate to find out what their experience is before you end up wasting a lot of time accomplishing nothing.
1 July 2026
Unprompted review
Reply from Solace Health
Thank you for sharing this, and we're truly sorry to hear your advocate gave you incorrect information and left you to handle the appeal on your own, that is not the level of support you should expect. We are requesting more information from you so we can try to make this right.
Amber is spectacular
Amber is spectacular. She listens, advises and directs for my best interests. She has a great sense of humor and is very patient with me and my joking around. She is my advocate and I couldn’t be in better hands! Give her a raise!
8 July 2026
Reply from Solace Health
We are so happy to hear such wonderful feedback about your experience. It's fantastic to know that you feel so well-supported and that your advocate is looking out for your best interests. We truly appreciate you sharing this!
Samantha is so very helpful!
29 June 2026
Reply from Solace Health
We're so glad to hear that our team provided such helpful assistance. We truly appreciate your kind words and positive feedback.
I’m not sure what to say about that
I’m not sure what to say about that. I’m waiting for my next appointment on July 26 with Mary Reay
7 July 2026
Reply from Solace Health
We appreciate you taking the time to share your thoughts. We hope your upcoming appointment is productive and meets your expectations.
Great advocate
30 June 2026
Reply from Solace Health
Yay! We love to hear this! Thank you so much for sharing,
Reply from Solace Health
We're so glad to hear our advocate was kind and helpful during your calls. We appreciate your positive feedback!
I was blown away by my advocate Wendi…
I was blown away by my advocate Wendi conyer from our first talk she made me feel comfortable her energy and compassion and caring was so refreshing I felt so welcome I could tell this wasn't just a job to her and ever since that first talk she has never let me down she has been proactive about getting me help with my meds she's assisting me with housing she has got me clothing I have not a shadow of a doubt that she is truly my advocate that she has only my best interest in her heart for me but more than all that she has become a friend and confidant and as a person that has a terminal illness
I can't help but give back some of the love 💕 and support she has given me so Wendi conyer thank you for your help but God bless you for your love and friendship 🙏❤️🍑🔥
8 July 2026
Unprompted review
Reply from Solace Health
We are incredibly touched by your heartfelt words and deeply appreciate you sharing your experience. It brings us immense joy to know that our team member provided such exceptional support and compassion. We are truly grateful for your kind feedback and are honored to have made a positive difference in your journey.
Reply from Solace Health
We are so happy to hear such wonderful feedback about our advocate. We truly appreciate you sharing your positive experience with us.
Struggling for rides
I had lost my rides to appointment and Jazmine got them back for me. What a life saver!
6 July 2026
Reply from Solace Health
We're so glad we could help you get your rides back for your appointment! We appreciate your kind words.
Excellent advice and help
4 July 2026
Reply from Solace Health
We're happy to hear that we provided excellent advice and help. We appreciate your positive feedback.
Nada has been very helpful
Nada has been very helpful, but I wish it was possible to check in on a weekly basis! I can get easily confused
29 June 2026
Reply from Solace Health
We're happy to hear Nada was helpful! We appreciate your feedback regarding weekly check-ins and understand how that could be beneficial.
Reply from Solace Health
Grateful to hear that! Thank you so much for telling us!
Made me aware of what is available to…
Made me aware of what is available to me,and are helping me with my needs. I'm so thankful to my worker Marcy.
6 July 2026
Reply from Solace Health
We are so glad to hear that we could assist you and that our team member provided such helpful support. We appreciate your kind words.
Jazzy has done everything that I needed…
Jazzy has done everything that I needed to have done
29 June 2026
Reply from Solace Health
We're so happy to hear that we were able to meet all of your needs. We truly appreciate your wonderful feedback!
Reply from Solace Health
We're so happy to hear that our team member provided such helpful and friendly service. We truly appreciate your kind words.
Amazing Michelle
prompt, courteous, effective, delivered results way ahead of expectation- excellent follow up all in a professional, friendly manner.
4 July 2026
Reply from Solace Health
We're so glad to hear we exceeded your expectations with our prompt service and effective results. We appreciate your kind words!
i always feel comfortable and heard.
28 June 2026
Reply from Solace Health
We're so happy to hear that you consistently feel comfortable and that your voice is always heard. Thank you for sharing your positive experience with us.
Milagros at Solace has been great
Milagros at Solace has been great! I'm accustomed to doing everything myself, but her relief from tedium has been refreshing. It's so nice to get additional support in my sunset years. Six hours of monthly support in officing makes me feel less alone.
1 June 2026
Unprompted review
Reply from Solace Health
We are so delighted to hear that you're receiving such wonderful support and that it's making a positive difference in your life. It's truly heartwarming to know our assistance brings you comfort and companionship.
My advocate experience
My advocate has been nothing less than amazing. From helping me find suppliers for durable medical equipment, to housing. From incontinence supplies, to pill dispensers. Thank you for everything you have done for me 🙏
3 July 2026
Reply from Solace Health
We're so glad to hear about the incredible support you've received. It's wonderful to know our advocate has been instrumental in assisting with your needs, from equipment to housing and supplies. We truly appreciate your kind words.
My solace health advocate was a great help
My solace health advocate was a terrific help in getting the glp bridge deal on zepbound. Highly recommend
6 July 2026
Unprompted review
Reply from Solace Health
We're so happy to hear our health advocate was a terrific help with your Zepbound deal! We appreciate your recommendation.
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