Stansted Airport Cheap Parking Reviews 47

TrustScore 1.5 out of 5

1.6

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the service, describing it as unacceptable. Customers frequently encountered unexpected additional charges for transfers, making the service more expensive than advertised. The location was often difficult to find, poorly lit, and described as a muddy, unorganized area, leading to vehicles getting stuck and concerns about vehicle condition. Reviewers also reported issues with the staff, citing rudeness, unhelpfulness, and a lack of professionalism, including instances of mishandling of property and concerns regarding vehicle operation. However, some people mentioned positive interactions with friendly and cooperative staff, indicating that not all experiences were negative in this regard.

What people talk about most

Service

Reviewers express strong dissatisfaction with the service. Many customers report excessive wait times for... See more

Location

Users describe negative interactions with the location. Many reviewers report that the parking lot is a... See more

Staff

Clients share negative opinions on staff. Many reviewers report rude and unhelpful staff, with instances of... See more

Price

Customers consistently express strong dissatisfaction with pricing, frequently citing unexpected and hidden... See more

Product

People report negative experiences with the product. Reviewers consistently highlight significant defects,... See more

Based on these reviews

Rated 1 out of 5 stars

Worst company ever, charged extra £20 for drop off and pick up which is for going on the ramp outside the airport, BUT was dropped off outside a nearby hotel!! Questiond the guy back at the car parki... See more

Rated 1 out of 5 stars

Absolutely awful service, charge you £10 each person to drop you off which is a 5 min journey and don’t even pick you up from the airport so leave you there stranded for an hour but keep telling you 5... See more

Rated 1 out of 5 stars

This place is terrible. Cars parked on uneven muddy ground and, in all different directions huddled up together. Damage to vehicles are inevitable. Over priced and as dodgy as they come. To think this... See more

Rated 1 out of 5 stars

Worst experience ever police were on site when we returned. So muddy people couldn’t get cars out was carnage Turns out the car park is illegal and the council in process of shutting down . Don’t ris... See more

Rated 1 out of 5 stars

Advisably to avoid New Farm Parking - CTP. Following booking l noted the additional £10 pick up and drop up charges. Phoned to complain and a lady refused to even give her saying they have been told n... See more

Rated 1 out of 5 stars

DIdn't answer the phone to us and didn't show up. We would have missed our flights and holiday had the official Stanstead meet and greet team not taken pity on us and swiftly organised an alternative... See more

Rated 1 out of 5 stars

Extremely poor and unacceptable service. I chose this parking based on the advertised 15–25 minute transfer time. In reality, I waited 53 minutes for the shuttle after calling, which is m... See more

Rated 1 out of 5 stars

I want to make people aware that New Farm is currently under an enforcement notice from the local council. The notice requires the cessation of parking and storage of motor vehicles and also the... See more

Rated 1 out of 5 stars

Zero customer service, unreliable, you never know if anyone answers the phone. When dropping car off no one was there to serve with a note on the window "please wait 20mins" even thou you called them... See more

Rated 1 out of 5 stars

Returned from my holiday to find my car stuck up against a muddy bank and bottomed in deep mud. couldn't get it out. Got accused of parking it there myself. Reluctant attendant eventually dragged me... See more

Rated 1 out of 5 stars

Almost missed flight as sat nav is telling you while you are on motor way that you arrived! Couldn’t find it for almost an hour, tried calling them they finally answered I was already looking to park... See more

Rated 1 out of 5 stars

This is not just bad service – it’s a cowboy operation that should be shut down. I’ve reported them to Trading Standards because what they’re doing is illegal. The “car park” is a disgrace – think... See more

Rated 1 out of 5 stars

NEVER NEVER NEVER use this car park I telephoned them and I was assured that there was no extra charges Every person was charged £10 each way, for a family of 3 this puts an extra £60 on top of y... See more

Rated 1 out of 5 stars

I had a terrible experience with this parking service. They lost my car key, leaving me stranded in the cold for almost five hours with my 6-year-old child, till someone broght my spare key from Sto... See more

Rated 1 out of 5 stars

This is a very sketchy operation. When I arrived they told me that there was an extra £20 charge to transfer to and from the airport - of course they have you over a barrel. There was nowhere to wait... See more

Rated 1 out of 5 stars

If I could give 0 that would be it . This is not a parking facility but an illegal loop hole . It’s on muddy waste ground and has not been sanctioned to be a car park . Do not leave your car there as... See more

Rated 1 out of 5 stars

Would leave zero stars if I could! Disgusting car park, muddy and not secure. Gates open 24/7. Drivers drive like loonatics!! And it’s not legitimate. Police often there because of the ch... See more

Rated 1 out of 5 stars

If you’re considering parking here please don’t. The location is difficult to find and poorly lit while the shuttle service to the airport, far from being “complimentary” as claimed by this cowboy out... See more

Rated 1 out of 5 stars

Horrendous company. At our return my car was damaged (scratched) and the customer service is practically non existent. DO NOT USE!!

Rated 1 out of 5 stars

So this is not a cheap car park it has a hidden cost which in fact you end up paying more I’ll never use these guys again an absolute rip off.

Rated 1 out of 5 stars

DO NOT USE- Illegally set up. The car park is a bit of land on the farm which is muddy. They have not been given authorisation by the council to provide parking. Park at your own risk!

Rated 1 out of 5 stars

This parking lot is terrible, there is no asphalt, we arrived in a clean car and left in a completely dirty one. They also charged us extra for the transfer from the airport and back. We waited about... See more

Rated 1 out of 5 stars

The worst car park facility ever! They charge extra to drop you to the airport from the farm and pick you up. My pick up was delayed by an hour, they left us waiting in the cold. Not to mention you le... See more

Rated 1 out of 5 stars

Awful awful awful! I wish I’d read these reviews first - car was filthy with muddy footprints in the back of the car. All cables out as had been charging phones. I’ve asked for a refund but there’s... See more

Rated 1 out of 5 stars

DO NOT USE - SCAM Didn't turn up for the return leg pick up, told me to get a taxi, said they would reimburse me and 10 days later they just keep hanging up the phone. Car windows were down as well.... See more

Rated 1 out of 5 stars

Worst place to park your car. Avoid for your peace of mind and sanity. Parked my car over Christmas only for me to return and one of their workers had taken my car key home. Waited in the cold over 2... See more

Rated 1 out of 5 stars

Do not use the New Farm Parking! My car was squeezed into a muddy field where I was taken to the airport in the back of a van. I picked my car up in the dark and have only seen the scratch this mornin... See more

Rated 1 out of 5 stars

Not actually cheap, they don’t tell you till after you book it that the transfer is £10 per person each way even though the car park fee is only £7 and the drop you off in 15 minute walk from the... See more

Rated 1 out of 5 stars

It is a scam on the price you think the price you booked at was too get the transfer as well but add another £7 per person each way much more expensive please do not use new farm parking out in the fi... See more

Rated 1 out of 5 stars

Terrible car park, terrible customer service They lost my car keys, then found them so I had to do a 3 hr round trip to collect the car that they had lost the keys for for 3 whole days Poor commu... See more

Rated 1 out of 5 stars

They are a cowboy outfit. We went where the SatNav sent us and we turned onto an unsealed road with lots of businesses and workshops all with signs saying "Not Airport Parking". It has... See more

Rated 1 out of 5 stars

AVOID AVOID AVOID If I could put 0 that would be too good. The place is like a mud patch, photos of tarmac are fake. Staff are rude, Waited 30 mins for my car as it had been boxed in. Since found out... See more

Rated 1 out of 5 stars

Our experience with this parking and transfer service was wholly unsatisfactory and demonstrated a consistent lack of professionalism, organisation, and basic operational standards.... See more

Rated 1 out of 5 stars

Unbelievable ! my car was used to pick up and drop passengers. This incurred a £60 fine from Radison Blu . This is the place where pick up and drop off happens . That’s how I know . We were ab... See more

Rated 1 out of 5 stars

DO NOT USE THESE GUYS NEW FARM PARKING THEY DID NOT HAVE A VEHCILE FOR TERMINAL TRANSFER AND TOLD US TO TAKE A TAXI WHICH WE WILL BE REFUNDED FOR THEY STILL HAVE NOT REFUNDED ME AND IGNO... See more

Rated 1 out of 5 stars

New Farm parking has to be the WORST parking experience of my life. Arrived at 04:15… no one greeted you. Lines and lines of cars parked randomly with no space in site. Drove up through the tight sque... See more

Rated 1 out of 5 stars

DO NOT USE, Dark, muddy, felt very unsafe/ distinctly dodgy, Hidden extra charges for pick up and drop off which aren't apparent when you book but then are hidden in small print of the confirmation em... See more

Rated 1 out of 5 stars

Absolutely terrible, they charged me to drop to the airport and no way of walking there. The “car park” is just a muddy field and I got absolutely covered in mud. When I returned my car had dents and... See more


Company details

  1. Valet parking service

Written by the company

Stansted Airport Cheap Parking is your reliable, UK-based parking partner dedicated to making your airport experience stress-free and affordable. We offer secure, patrolled parking just minutes from Stansted Airport, with complimentary shuttle transfers and flexible booking options. Whether you’re travelling for business or leisure, our friendly team is here 24/7 to ensure your vehicle is safe and you get to your terminal on time. Book easily online and enjoy great value parking you can trust.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

47 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Disgusting operation!!!

This place is terrible. Cars parked on uneven muddy ground and, in all different directions huddled up together. Damage to vehicles are inevitable. Over priced and as dodgy as they come. To think this car park is associated with one of the world's busiest and most expensive airports is an understatement. Trading standards need to be involved!!!

24 September 2025
Unprompted review
Rated 1 out of 5 stars

This is a very sketchy operation

This is a very sketchy operation. When I arrived they told me that there was an extra £20 charge to transfer to and from the airport - of course they have you over a barrel. There was nowhere to wait in the rain apart from a tiny cabin. When the transfer van arrived there weren’t enough seats, so some of us had to sit illegally without seatbelts. At the airport they don’t drop you at the front but round the back near a hotel.

19 September 2025
Unprompted review
Rated 1 out of 5 stars

The worst car park facility ever

The worst car park facility ever! They charge extra to drop you to the airport from the farm and pick you up. My pick up was delayed by an hour, they left us waiting in the cold. Not to mention you leave your car on a dirty farm so you’ll come back to your car in an awful state. Will never use again.

18 September 2025
Unprompted review
Rated 1 out of 5 stars

Warning: Do Not Park or Store Vehicles at New Farm

I want to make people aware that New Farm is currently under an enforcement notice from the local council. The notice requires the cessation of parking and storage of motor vehicles and also the removal of hard surfaces and shipping containers on the site.

From 22nd September 2025, anyone using the site could be affected. There is a compliance period of two months, and failure to comply is considered a criminal offence.

If you’re considering leaving your car, van, or anything else here – think again. You may end up in a difficult legal situation if the site is shut down or cleared.

Please be cautious and avoid using New Farm for parking or storage until this issue is fully resolved with the council.

15 August 2025
Unprompted review
Rated 1 out of 5 stars

Almost missed flight as sat nav is…

Almost missed flight as sat nav is telling you while you are on motor way that you arrived! Couldn’t find it for almost an hour, tried calling them they finally answered I was already looking to park somewhere on the street and arranged taxi to take me to the airport! Still I didn’t cancel taxi just in case and paid £30 for taxi driver and £15 when I came back for car wash as it was all covered in dirt someone even asked me if I came back from desert! Not worth it as I didn’t really save adding all these extra expenses and not worth the stress. They should provide pin location or any directions so you can find them but they didn’t bother, just opened car park on some hidden farm and thinking it’s okay! Never again

16 August 2025
Unprompted review

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