So far my experiences with Starling have been very good - the app is excellent, and so is the customer service. The savings account rates aren't very competitive, though (Virgin money offer nearly 2%... See more
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Review summary
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Starling has been, in the last few years, the best Bank App i've ever used and it's so easy to manage and understand. It has some good savings plans too and the use of spaces, to set up your goals an... See more
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Everyone should have at least one online bank if it is reliable and secure like this. No foreign transaction or cash withdrawal fees, which made my holiday experience much easier. I also enjoyed using... See more
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The app works well and gives all the services I expect. Please don't start, as other banks do, offering me discounts or points with purchases of other products. I want a bank to stick to the knitting... See more
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Company details
About Starling
Written by the company
Hello, we’re Starling. Banking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time.
With smart insights into your spending habits, instant payment notifications, zero fees overseas and an application that takes mere minutes, this is banking – but not as you know it.
No fuss, no fees, no waiting around – just a free, fast and straightforward bank account that puts your finances at your fingertips so you can master your money.
Contact info
5th Floor, London Fruit & Wool Exchange, Duval Square,, E1 6PW, London, United Kingdom
- starlingbank.com
4.2
Great
46K reviews
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Its simple no fuss banking
Its simple, no fuss banking, with easy tools to help you manage your money. What's not to love!
16 May 2026
Unprompted review
Reply from Starling
Hi Peter,
Thanks so much for the lovely review! We love hearing this. Keeping things simple and fuss-free while giving you complete control over your money is exactly what we aim for.
Thanks again,
Team Starling
Reply from Starling
Hi Dario,
Thanks for the fantastic feedback! We work hard to deliver a seamless banking experience in every single aspect, so we're thrilled to hear this. Thanks for banking with us.
Team Starling
Applied for a bank account via referral…
Applied for a bank account via referral program. Was declined. Never had this happen before so inquired and was told it was because I had a bank account before which isn't true. I asked for more information and none given. I made a complaint to find out what happened and received a more generic letter with multiple reasons why bank accounts are declined. They completely ignored the previous reason I was given. I wrote back to them asking them to clarify and no response. This process also took months.
-------------------------
What a poor response from Starling- you did offer me a reason in writing. It states I previously had an account with you which I did not. Then your next complaint response completely disregarded this and gave vague reasons. I will be going to the ombudsman.
16 May 2026
Unprompted review
Reply from Starling
Hi Rachel,
Thanks for taking the time to share your experience.
We're really sorry we can't offer you an account right now. We know how disappointing this must be.
Our team can't share the exact reason for a decline, but all applications are subject to eligibility, and we currently cannot open an account for a customer who previously had an account with us.
We appreciate that you've also opened a complaint. If you disagree with the outcome of your complaint, you may have the right to refer your complaint to the Financial Ombudsman Service, free of charge.
If there's anything else we can help with, please do reach out to us.
Team Starling
so easy and such approachable and fast…
so easy and such approachable and fast support
15 May 2026
Unprompted review
Reply from Starling
Hi Sandra,
Thanks so much for your lovely review!
We're thrilled to hear that you're enjoying our fast and reliable support. Providing the best experience for our customers is always our top priority, and it's wonderful to know that's coming through for you.
Thanks again,
Team Starling
Instant updates on your spending
Instant updates on your spending. The spaces round up is fantastic
15 May 2026
Unprompted review
Reply from Starling
Hi Stephen,
Thanks so much for taking the time to leave this review. We're glad to hear that our instant updates and round-up features are making your banking experience seamless. We appreciate your support!
Thanks again,
Team Starling
Quick and easy chat mode communication…
Quick and easy chat mode communication for speedy resolution of an issue, really quick to issue new card and I lost it, like the Spaces function and like the ability to look at spending by type etc
15 May 2026
Unprompted review
Reply from Starling
Hi Laura,
Thanks so much for your wonderful review! We're thrilled that our chat support was able to resolve your issue quickly and issue a replacement card right away. It's also fantastic to hear that you're enjoying the Spaces feature and our spending insights. We truly appreciate your support.
Thanks again,
Team Starling
A friend recommended Starling a number…
A friend recommended Starling a number of years ago and I decided to apply for an account, I haven’t regretted my decision in fact I now recommend Starling to my friends whether or not the live in Spain so many moths a year as I do. In my opinion they are a first rate bank you can trust.
15 May 2026
Unprompted review
Reply from Starling
Hi Chris,
This is amazing to hear! We love being the bank you can trust, whether you're at home or soaking up the sun in Spain for a few months. Thanks so much for recommending us to your friends—we appreciate you being part of the Starling family!
Thanks again,
Team Starling
Reply from Starling
Hi Ian,
We love hearing this! Thanks for taking your time to leave us a review, and we are so glad you're happy with the app and our service.
Thanks again,
Team Starling
A good move!
When my bank id been with for years decided to upgrade my account, the upgrade consisted of a different name and a monthly charge, I looked for an alternative and found Starling. I have been with them for nearly a year and wish I'd changed years ago. I use their invoicing & tap to pay features which are great. The categories for income and expenditure make accounts simple and the notifications are great. And all for free. Highly recommend.
15 May 2026
Unprompted review
Reply from Starling
Hi Pete,
Thank you so much for sharing your experience and for the amazing feedback! We love hearing that banking has become so much easier for you since making the switch. We're delighted to have you with us and look forward to supporting your business for many years to come.
Happy banking,
Team Starling
Best banking app I've ever used
Intuitive interface. Lots of great features. The spaces feature is amazing for setting money aside for VAT, income tax etc while still seeing your total balance. Easy to search for transactions and assign receipts. Security is brilliant with face and voice recognition to perform password resets etc. Best banking app I've ever used. Absolutely destroys high street banks for customer service.
15 May 2026
Unprompted review
Reply from Starling
Hi Christopher,
Thanks so much for the fantastic feedback!
We're thrilled to hear that our Spaces feature is helping you manage your VAT and income tax efficiently. Making everyday banking seamless, secure, and stress-free is exactly what we strive for. We truly appreciate your support and look forward to continuing to provide you with the best banking experience.
Thanks again,
Team Starling
Was easy to get account opened good for bad credit
Was easy to get account opened. And really good for someone like me who's had bad credit when been younger..... But an excellent way too start rebuilding credit back.. easy bank too use and friendly advisors.. bang on
5 January 2026
Unprompted review
Reply from Starling
Hi Lee,
Thanks for your review! We're really glad to hear you found opening an account easy and that our services are helping you rebuild your credit. It's great you find our team friendly.
Team Starling
Very easy to start my account
Very easy to start my account. Easy to use app, relevant notifications & good security. Very happy to recommend based on my personal experience.
15 May 2026
Unprompted review
Reply from Starling
Hi Andrew,
We're so glad you found our account setup and app easy to use, with helpful notifications and good security. We appreciate your recommendation!
Team Starling
Starling business account
I’ve held my business account with Starling for five years now, and the experience has been consistently excellent. The app is intuitive, the integration with my accounting software is seamless, and I’ve never encountered the typical 'legacy bank' hurdles. If you want a bank that stays out of your way and just works, Starling is it
15 May 2026
Unprompted review
Reply from Starling
Hi there,
We truly appreciate your wonderful feedback! It's fantastic to hear that your business account experience has been consistently excellent for five years. We're glad our app and accounting software integration are working seamlessly for you.
Team Starling
The app is straight forward and user friendly.
The app is so straight forward and is designed with the customer in mind. What's been particularly good was how they dealt with a recent fraud and how they followed up. I think their lower-than-rivals interest rates for savings and the lack of joint savings accounts are the only downside.
15 May 2026
Unprompted review
Reply from Starling
Hi Dominic,
We are so happy to hear you find our app straightforward and customer-focused. We appreciate your feedback regarding interest rates and joint savings accounts; we are always looking for ways to improve our offerings.
Team Starling
Very good tool and so easy to use
Very good tool and so easy to use
Recommend it to new businesses
2 May 2026
Unprompted review
Reply from Starling
Hi Vanessa,
Thanks for your feedback! We're glad you find our app easy to use and recommend it.
Team Starling
Very good experience
I have had an Starling account since 2019. I use it mainly whilst I am abroad. I find being able to use it for card payments without any add-on fees a great saving. The app is excellent -much better than the ones I have for another couple of bank accounts, as is the rate of interest on the money they pay me for the short term savings account. Also I have always found the customer services very good - including getting a new card to me very rapidly when I lost one whilst abroad.
15 May 2026
Unprompted review
Reply from Starling
Hi Hilary,
We're so glad to hear you've had such a positive experience with us since 2019, especially while abroad! It's wonderful to know our fee-free card payments, excellent app, and customer service have been so beneficial. We appreciate your kind words.
Team Starling
The app works well and gives all the…
The app works well and gives all the services I expect. Please don't start, as other banks do, offering me discounts or points with purchases of other products. I want a bank to stick to the knitting and provide banking services - nothing more and nothing less
15 May 2026
Unprompted review
Reply from Starling
Hi Jiles,
We appreciate your feedback regarding our app's functionality and your preference for focused banking services. We value your perspective on avoiding additional offers.
Team Starling
Easy to use
So easy to use for paying and moving money between accounts and the website has an easy to use interface, which is much appreciated.
Thank you 😁
25 April 2026
Unprompted review
Reply from Starling
Hi Emma,
We're so happy to hear you find our platform easy to use for managing your money. Thanks for sharing your positive experience!
Team Starling
Great bank
Great bank, easy to use app and helpful customer service agents
14 May 2026
Unprompted review
Reply from Starling
Hi Karen,
Thanks for your kind words! We're glad you find our app easy to use and our team helpful.
Team Starling
Reply from Starling
Hi Mark,
We're glad you find our app easy to use and well-designed.
Team Starling
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