Honestly couldn’t be any happier, had all the classics sweets we were looking for, the ordering and payment was simple and delivery was prompt even over the Easter period. Package arrived on time and... See more
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I’ve bought from Sweet Treats Direct twice now, and the service has been excellent. They dispatched the day after ordering (both times I ordered late afternoon/evening) and I received my package two... See more
Ordered 2 Nutella and strawberry waffles and a milkshake. 1hr 30 mins later still no delivery. Phoned at 8.40 to be told it would be there any minute. 915 and still no delivery. Arrived at 9.20 . Ord... See more
I ordered sweets for my husband's birthday, knowing he didn't like some off them but I did. They came in separate bags and was good value for money. I had only 1 problem with them as the chocolate écl... See more
Company details
Information provided by various external sources
The Online Pick-n-Mix Sweet Shop
Contact info
United Kingdom
- sweettreatsdirect.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Poor food and poor service
Ordered 2 Nutella and strawberry waffles and a milkshake. 1hr 30 mins later still no delivery. Phoned at 8.40 to be told it would be there any minute. 915 and still no delivery. Arrived at 9.20 . Order was 2 soggy waffles with old strawberries and very little Nutella. No milkshake. Phoned up and the guy was very abusive on the phone and used the c word😡 also said they had no driver available to send milkshake and would send it tomorrow !!!!!!!!!! Poor food and poor service.😡😡😡😡😡😡😡😡😡
I wasn't very happy when I opened up…
I wasn't very happy when I opened up the job and found instead of my chocolate covered foam bananas there was dried babies in chocolate which were disgusting so I gave them away the check list inside said what I ordered but the contents were not, won't be using you again I will try another outlet and see if they can get the order right
Strawberry lances
Ordered strawberry lances were delivered all crumbly couldn’t eat them
Email sweet treats nothing didn’t even reply back so I won’t be ordering from them again
I spend quite lot with this company disgusting ignoring you yet they send our emails with discount codes!!!!!
Do not buy from here!!
Do not buy from here!!! Took my money and didn't send my order
Thieves
Placed an order, money taken out my bank and then order no longer exists, rip off merchants, have to go through the stress of claiming back from the bank because you can’t contact these idi@ts, I wonder why?
Easy to order
Easy to order, fast delivery. Would spend more but OUT of stock on a lot of items!
Great service great delivery and best…
Great service great delivery and best off all great sweets
good quality sweets fast delivery
Everything was straight forward.
just what i wanted keeps you updated on…
just what i wanted keeps you updated on your purchase and arrived in a couple of days
Great customer service by Jack and…
Great customer service by Jack and Ashleigh deffo be back again
Quite disappointed
Quite disappointed. I bought as a gift and they arrived in small plastic bags in a brown cardboard box (though meant to be in a better gift style box as advertised). They were nice but not worth the money and very disappointed with packaging/way they arrived.
Excellent
They were really nice sweets it's the second time I have ordered from Sweets Empire and shall be ordering again !
The sweets arrived with no note on as…
The sweets arrived with no note on as requested
Well packaged and very impressed by the…
Well packaged and very impressed by the choice of setts 8 will definately be ordering again. Thank you
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