Sweet Treats Direct Reviews 71

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 5 out of 5 stars

Honestly couldn’t be any happier, had all the classics sweets we were looking for, the ordering and payment was simple and delivery was prompt even over the Easter period. Package arrived on time and... See more

Rated 5 out of 5 stars

I’ve bought from Sweet Treats Direct twice now, and the service has been excellent. They dispatched the day after ordering (both times I ordered late afternoon/evening) and I received my package two... See more

Rated 1 out of 5 stars

Ordered 2 Nutella and strawberry waffles and a milkshake. 1hr 30 mins later still no delivery. Phoned at 8.40 to be told it would be there any minute. 915 and still no delivery. Arrived at 9.20 . Ord... See more

Rated 5 out of 5 stars

I ordered sweets for my husband's birthday, knowing he didn't like some off them but I did. They came in separate bags and was good value for money. I had only 1 problem with them as the chocolate écl... See more

Company details

  1. Sweet shop

Information provided by various external sources

The Online Pick-n-Mix Sweet Shop


Contact info

3.8

Great

TrustScore 4 out of 5

71 reviews

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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

Poor food and poor service

Ordered 2 Nutella and strawberry waffles and a milkshake. 1hr 30 mins later still no delivery. Phoned at 8.40 to be told it would be there any minute. 915 and still no delivery. Arrived at 9.20 . Order was 2 soggy waffles with old strawberries and very little Nutella. No milkshake. Phoned up and the guy was very abusive on the phone and used the c word😡 also said they had no driver available to send milkshake and would send it tomorrow !!!!!!!!!! Poor food and poor service.😡😡😡😡😡😡😡😡😡

4 September 2022
Unprompted review
Rated 2 out of 5 stars

I wasn't very happy when I opened up…

I wasn't very happy when I opened up the job and found instead of my chocolate covered foam bananas there was dried babies in chocolate which were disgusting so I gave them away the check list inside said what I ordered but the contents were not, won't be using you again I will try another outlet and see if they can get the order right

12 August 2022
Rated 1 out of 5 stars

Strawberry lances

Ordered strawberry lances were delivered all crumbly couldn’t eat them
Email sweet treats nothing didn’t even reply back so I won’t be ordering from them again
I spend quite lot with this company disgusting ignoring you yet they send our emails with discount codes!!!!!

7 August 2022
Rated 1 out of 5 stars

Thieves

Placed an order, money taken out my bank and then order no longer exists, rip off merchants, have to go through the stress of claiming back from the bank because you can’t contact these idi@ts, I wonder why?

19 July 2022
Rated 1 out of 5 stars

Quite disappointed

Quite disappointed. I bought as a gift and they arrived in small plastic bags in a brown cardboard box (though meant to be in a better gift style box as advertised). They were nice but not worth the money and very disappointed with packaging/way they arrived.

24 February 2022

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