SydneyFX 

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See what reviewers are saying

Rated 1 out of 5 stars

Update on previous review. It’s now been 3 months since I’ve spoken to anyone from Sydney fx. No one answers my emails/messages/texts. My WhatsApp has been blocked. I’ve left messages with customer... See more

Rated 3 out of 5 stars

I've seen various improvements on the platform over the past few weeks. As I've been trading with them for a few months now i recently upgraded to a higher account type and i expected more. I've file... See more

Rated 1 out of 5 stars

Please, Need help ,please, any opinions ..!!! My partner invested a LOT of money, trusted FRANCIS FISCHER completely, until he started dealing without any permission at all and, all the money was g... See more

Rated 3 out of 5 stars

As a novice trader with no prior experience, I felt scared and confused when I approached several brokers with my hard-earned money. Unfortunately, none of them were willing to help me. But with Sydne... See more

Company details

  1. Investment service

Written by the company

We put people first, their financial capacities, goals and future plans. We take care of people who work in our company, our clients and the communities we have our branches.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have had a very positive experience…

I have had a very positive experience with SydneyFX so far. I have been guided by the excellent Joseph Kent who assisted through the initial process of investing, withdrawing and educating me on the financial markets. Most importantly the results have been amazing which I never thought possible after 40 years of conditioning.

3 July 2024
Unprompted review
Rated 5 out of 5 stars

I have had an excellent experience with…

I have had an excellent experience with Mike so far! Im a complete beginner and he has been extremely patient and given me simple steps to help me learn. It really makes a difference having someone who knows what they are doing and to make sure your taking the right steps to understanding how to trade!

2 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and customer care

Excellent service and customer care, investments explained fully including risks involved.
All details and systems needed to invest and withdraw funds fully explained using Zoom meetings. I was wary at first as never used this method of investing before.

25 June 2024
Unprompted review
Rated 5 out of 5 stars

I have been guided by Max Rubin who has…

I have been guided by Max Rubin who has been most excellent. He has a calm manner, is very knowledgeable and patient in ensuring that all points are clear and understood in the process. I have been in touch whenever needed and he is always calm and receptive. I am starting small and look forward to the journey with him. Really highly recommended.

24 June 2024
Unprompted review
Rated 4 out of 5 stars

In all my dealings with Sydney FX the…

In all my dealings with Sydney FX the customer service has been outstanding.
Starting with a small account, Sydney FX has assisted me to develop my understand of trading while making some profit. My account manager has taken time to give me education in trading from a practical perspective and this is what I was looking for.
I am pleased with the service Sydney FX has provided and I hope to trade with this company into the future.

19 June 2024
Unprompted review
Rated 3 out of 5 stars

Thorough job

David was Amazing. From my experience he did a very thorough job helping me understand how to read and analyze the market and trends. Being able to read the market yourself and not relying on someone else makes for a much more efficient trading process. My first trade with Davids’s help was a success to my surprise. I had different views than David but I decided I would go with his flow to see what will come out of it and well the result speaks for itself.
Apart from all the tools available on the platform, the account managers are the most advantageous tool available.

10 June 2024
Unprompted review
Rated 3 out of 5 stars

Just ask

The credit for my using the mobile app as my main platform goes all to my account manager, Mr Moore. It was such a frustration for me to always be close to my computer, I was starting to have panic attacks every time I left the house. I'm a little slow when it comes to technology and it took me a few days to learn, but this firm offers great help with everything you need. Specifically for the older generation, they do go the extra mile for us.
Don't hesitate like I did to ask questions, you wont get anywhere elseway.

7 June 2024
Unprompted review
Rated 3 out of 5 stars

Steve Vogel is my assigned account…

Steve Vogel is my assigned account manager and his guidance has been spot on time and time again. I started with commodities and our calls consist of analyzing market trends and getting the hang of setting up stop loss orders properly to reduce the possible losses made.
The options of trading are endless and I have tons more to learn. But for the meanwhile I'm enjoying the slow pace I'm in not rushing anywhere.

14 June 2024
Unprompted review
Rated 3 out of 5 stars

Live chat works great love the perk of…

Live chat works great love the perk of having instant messaging with a professional advisor. In addition to that all traders have a designated account manager that guides them through account set up and trades.

John cooper is my account manager and besides for managing the ins and outs of my account we have our weekly phone calls of market analysis and new trend talk.. my absolute favorite.

All together I'm happy with the firm and my trading results, I would say that the trading platform can use an update on speed but its nothing too serious.

13 June 2024
Unprompted review
Rated 3 out of 5 stars

I trade for a few years now and

Every time I open an order, I expect it to be executed instantly, and I am consistently impressed by the platform's ability to meet this expectation. The efficiency and speed at which my orders are processed are remarkable, allowing me to take full advantage of market opportunities as they arise. Moreover, I am completely satisfied with the trading conditions provided for trading stocks. The platform offers competitive pricing, reliable execution, and a user-friendly interface, making the entire trading experience seamless and enjoyable. The comprehensive tools and resources available further enhance my ability to make informed decisions and execute my strategies effectively. In summary, everything about this platform is great, and it has significantly exceeded my expectations in every aspect of stock trading.

12 June 2024
Unprompted review
Rated 1 out of 5 stars

Harassment

Scam or no, I found them to be pushy and aggressive. I withdrew my deposit after a couple of weeks as I decided they were not for me and have been regularly contacted since. Last night they called to discuss why I had left and Mr Cyprus ( can't remember his name) was quite abrasive so I hung up. He called right back and was very rude about me hanging up. So I hung up again. He then called another 8 times.. at worst that is harassment from a scammer, at best it is just extremely poor customer relations. At the beginning of the first call he was very adamant that I had made a profit in my first week.. I'm starting to wonder if that isn't orchestrated by them to draw you in!

11 June 2024
Unprompted review
Rated 1 out of 5 stars

SYDNEYFX is a total scam

SYDNEYFX is a total scam. What they do is first you invest say £200, then within a couple of days that investment has gone up. Its turned into $. The guy that I was talking too rang me at the correct time that we had arranged. I'm not great with tech so it took a while to understand why I have to have this wallet and kraken.
A few friends of mine said its a scam so I contacted my bank as soon as I started to invest my £200, and they said let them show you how to withdraw money from SYDNEYFX into kraken and then my personal bank account. Kevin Lambert did show me this I took out some money went through Kraken and it hit my account.
However when I said to him this is all to complicated for me ,he also then mentioned this is a trial period and the minimum I need to invest next is £5,000. He got quite aggressive with his tone as to me wanting out. I did withdraw all my funds but, the big catch is it has to be authorised by him before going into kraken. Unlike my test withdrawal we did which took minutes, I know found myself stuck as he was not authorising my funds from SYDNEYFX to KRAKEN.
It took an email from me to let him realise my bank had been notified from the start of what I was doing and knew everything that he was showing me to do. As soon as I sent that email I got my money into Kraken.
It's a totally scam trust me.

4 June 2024
Unprompted review
Rated 1 out of 5 stars

Keep away!

Keep away!
An awful experience I lost my deposit without even trading. When I questioned how this could happen I was advised I traded and must have clicked on buttons by mistake....how could that be when I never knew how to access the trading page? Go figure.....now I get harassed to close the account otherwise they will pass on my info to the ATO. Anastasia for what the name is worth!

11 June 2024
Unprompted review
Rated 3 out of 5 stars

I am almost three months into investing…

I am almost three months into investing with Anthony Moreno from Sydneyfx. Besides for his professional conduct Anthony has introduced me to all the guides and tools offered through the broker.
I was surprised to see a lot of support from their side and honestly it got me a little worried from the start but now I can fully rely on them with my assets. Thank you Anthony.

11 March 2024
Unprompted review
Rated 3 out of 5 stars

With Victors help I set up my account…

With Victors help I set up my account and I found myself loosing big sums of money, whether because I missed a trade oppurtunity or because I didn’t have the right guidance.
I explained to Victor that I needed more one on one help and that’s when things took a turn for the better. We scheduled weekly phone calls in which we discussed market trends and analyzed trading opportunities together. Following that victor recommended we jot down a trading schedule so that things happen in a timely manner. It's only been a week with the schedule but I feel that its already better and adds structure into my trading journey.

10 June 2024
Unprompted review

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