Used tapGP has l couldn't get into my GP and l have been very pleased with the service received. Very professional and take time to answer any questions you may have. Even took the time to call me b... See more
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Company details
- #5 of 12 best companies in General Practitioner
- #9 of 28 best companies in Doctor
Written by the company
tapGP provides same-day online GP appointments from anywhere 7 days a week. All of our NHS-trained doctors are UK-based and are registered with the GMC. Our service is regulated by the CQC. Receive prescriptions, referrals and sick notes instantly.
Contact info
6th Floor, Amp House, Dingwall Road, CR0 2LX, London, United Kingdom
- 0333 733 4040
- info@tapgp.co.uk
- tapgp.co.uk
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent Service
Excellent Service, would not hesitate in using this service again. The GP I spoke to was very nice, thorough and took time to listen and go through everything.
It was a nice experience to use tapGP
It was a nice experience to use tapGP, I felt very comfortable to talk to doctor and got a great consulting services.
Doctor gave me useful advice about my…
Doctor gave me useful advice about my condition
Really impressed
Really impressed, doctor was friendly and polite and the discussion was thorough and extremely helpful! I would definitely recommend tapGP, and expect I will use it again in the future.
The doctor was calm understanding…
The doctor was calm understanding listen to my symptoms was directive and proactive. Absolute perfect consultation.
The appointment was on time and with good resilts
The appointment was in time. The doctor was lovely and understood and asked the right questions. I had a uti. You take the code to any chemist. They have phone numbers etc. the whole process was easy and quick and saved me 6 hours in A and E. Would use again.
Really excellent
Really excellent. I had tried unsuccessfully to obtain an appointment with my GP surgery. tapGP gave me an appointment the same day at a time that suited me. The doctor listened to me, explained everything clearly and issued a prescription, which was being sent to me. It was all so simple and comfortable as it should be. Highly recommended. I will certainly be using tapGP again.
Appointment was on time spoke very…
Appointment was on time spoke very clearly and listened to what I had to say and gave great advice
Excellent service
Got an appointment the same day, very easy to book. The Doctor was on time with my call and so thorough and kind. I had confidence with his recommendation of antibiotics as I was due to go on holiday and needed a prescription quickly. I never felt rushed, it was an excellent experience all round. I highly recommend and will definitely use them again. Thank you 😊
Amazing service
Amazing service, highly recommend it. The appointment was on time, and the doctor was very thorough and knowledgeable, and very kind with my 8yo son. They also re issued the prescription for an equivalent product the pharmacy had in stock - very practical!
Very easy service to use and very…
Very easy service to use and very pleased with the gp I saw. Would highly recommend.
Fantastic service, very helpful
Fantastic service; GP was friendly, polite, patient, and knowledgeable. Made the whole process very straightforward and I will certainly use TapGP again for those common niggles that are too much for a pharmacist but don't need an in-person appointment. Highly Recommended.
Great service but mind double prescriptions if you need two lots of your medications
My sons inhaler ran out and local surgery is a pita to get repeat prescription. Needed it as he was pretty bad but surgery being unhelpful.
The Dr on this service was very thorough and friendly and I am grateful to be seen within 2 hours. I asked for two inhalers which was processed as two prescriptions which doubled the prescription cost to £30, if this hadn't happened it would be 5 stars. Sad that things have got like this, but local GP surgery are not interested in working and have limited calling hours.

Reply from tapGP
Excellent medical care
Excellent service
Logged in this morning and made 4.15 appt ,Dr very professional given a prescription for antibiotics which by 5pm I had in my hand .
Couldn’t get NHS appointment for 18days . This service is well worth the cost .
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