Used tapGP has l couldn't get into my GP and l have been very pleased with the service received. Very professional and take time to answer any questions you may have. Even took the time to call me b... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #5 of 12 best companies in General Practitioner
- #9 of 28 best companies in Doctor
Written by the company
tapGP provides same-day online GP appointments from anywhere 7 days a week. All of our NHS-trained doctors are UK-based and are registered with the GMC. Our service is regulated by the CQC. Receive prescriptions, referrals and sick notes instantly.
Contact info
6th Floor, Amp House, Dingwall Road, CR0 2LX, London, United Kingdom
- 0333 733 4040
- info@tapgp.co.uk
- tapgp.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The doctor was very thorough
The doctor was very thorough in obtaining my medical history, and having me test my blood pressure, pulse and O2 levels, before recommending treatment. His treatment plan was in line with published NHS guidance and I felt I had made the right choice in using tapGP.
System worked well
System worked well, doctor on time and great to be able to get an appointment- very good doctor with great advice.
Will use the system again.
Doctor very thorough and helpful
TapGP has provided exceptional services…
TapGP has provided exceptional services that have greatly exceeded my expectations. From the moment I reached out to them, their team was prompt, professional, and incredibly knowledgeable. They went above and beyond to ensure that all my needs were met and that I had a seamless experience. The level of expertise and attention to detail they demonstrated was truly impressive. I highly recommend TapGP to anyone in need of their services. They are a reliable and trustworthy company that consistently delivers outstanding health results.
Excellent service
GP called on time, was thorough and empathetic. Received a prescription immediately following the phone call and was able to get the antibiotics I needed after failing to be able to get an NHS appointment.
Very efficient service
Called when they said they would call. Really good GP who was happy to answer questions and offer support. Would definitely use again and will recommend to friends and family
Very Quick to get appointment
Very Quick to get appointment, easy to use app and very professional GP, got prescribed medicine a few minutes after appointment.
The doctor reassured me and gave me…
The doctor reassured me and gave me some great advice. In a time where it is so hard to get a doctors appointment, I was so glad to use this service as I felt heart.
Needy traveller in the UK
The fact I was able to ‘see’ a doctor quickly, get advice and be prescribed a prescription.
All without fuss and worry of finding a GP in a ‘hard copy’.

Reply from tapGP
I was impressed with this service as…
I was impressed with this service as they rang me before my consultation to advise that I was unable to obtain a prescription of a controlled substance for pain relief from a doctor that was not my own physician. They suggested other pain relief and refunded the payment as the pain medication is the only one that works for me.

Reply from tapGP
Would recommend
The doctor I spoke to was so patient and discussed potentially options. I am very appreciative of the consult

Reply from tapGP
Excellent service
Excellent service, appt within the hour, prescription emailed straight away, very reasonable price, will definitely use again

Reply from tapGP
Worth every penny
Worth every penny! Our own GP couldn’t see my daughter for another 2 days and as her cough was getting increasingly worse and not slept in days I looked into this and glad I did. Got an appointment within 2 hours, very professional and knowledgeable and sent a prescription to my phone straight away after the consultation. Will definitely use again. Thanks

Reply from tapGP
Good experience
Really nice doctor, listened to everything, was thorough and issued a prescription for my child for tonsillitis which I knew he had as suffers regularly, it’s a Saturday and couldn’t bear the thought of a&e or 111 as was unwell myself. Great service - will use again 🙂

Reply from tapGP
Easy
Easy, quick consultation. Listened to my explanation and offered me options for treatment for my issue.
Highly recommend and would use again.

Reply from tapGP
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







