TaxHoot 

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See what reviewers are saying

Rated 1 out of 5 stars

Please do not use this company. They knowingly give you false information on what you can claim and back claim for 4 years. HMRC have been known to payout for first year but then do a check on other y... See more

Rated 5 out of 5 stars

Contact was made via telephone shortly after I had completed my details online. The people I dealt with were very personable and professional at the same time. Gave details of previous employment o... See more

Rated 5 out of 5 stars

I’ve used Taxhoot twice now and neither transaction could have been easier. I can’t stress just how little hassle it was to receive tax rebates, so easy I can’t understand how everyone’s not doing it.... See more

Rated 5 out of 5 stars

Super helpful company, guiding me through a process I didn't know I was able to do! They have been very informative, especially Jack Newman, who has always gone the extra mile to assist in anywa... See more

Company details

  1. Tax advisor
  2. Accountant
  3. Accounting firm
  4. Consultant
  5. Financial advisor
  6. Tax consultant

Written by the company

TaxHoot works to secure tax rebates for UK employees, reducing stress, complexity and effort. Because tax doesn’t need to be complicated. Our mission is to deliver a market-leading tax rebate service to millions of customers, providing the utmost convenience and unrivalled customer satisfaction If you're an employee who has incurred expenses as part of your job that haven't been fully reimbursed, or you're an employer who believes your team are owed, please get in touch. Dealing with tax and HMRC can be incredibly complex, confusing and time-consuming. At TaxHoot we combine our team of dedicated accounting experts with the right technology to provide you with a simple, transparent and fast tax rebate experience. Am I eligible? To qualify for a tax rebate, you must meet the following criteria set by HMRC: - Do you earn more than £18k per year as a PAYE employee? - Do you have expenses that you pay for as part of your job that aren’t fully reimbursed by your company? - Have you traveled to more than one work location in the past 4-years? If you’d like to understand more around the criteria set by HMRC, please request a free call with our accounting consultants to see if you qualify.


Contact info

All reviews

(224)

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Rated 5 out of 5 stars

Got a rebate I didn’t know I was entitled to!

Tax Hoot are a fab company to deal with. They got me a rebate I didn’t even know I was entitled to as I am in full time employment. I thought it was only for people who are self employed, this is not the case. Did all the hard work, took 3-4 months but was totally worth it in the end, another bonus if you refer people to them, you get £100 when they get their rebate payment. I have made an extra £300 doing this. Highly recommend, you won’t regret it.

10 May 2024
Unprompted review
Rated 5 out of 5 stars

Hi I was very pleased with the service…

Hi I was very pleased with the service provided by taxhoot. Very quick and efficient. Jack Newman dealt with me he was brilliant.

1 February 2024
Unprompted review
TaxHoot logo

Reply from TaxHoot

Hello Stuart,

Thank you for taking the time to leave us a review. Jack is delighted to hear you had a great experience with us and we really appreciate your feedback!

Best Wishes,
Ginny
Customer Success Manager

Rated 1 out of 5 stars

Growing impatient

I had left a good , positive review on here for tax hoot but starting feel let down now , Been waiting 5 months now and still nothing just keep telling me it’s taking longer than expected , I know people who have had there rebate already and they started there claim a lot later than I did , not impressed help me ALEX

25 April 2024
Unprompted review
TaxHoot logo

Reply from TaxHoot

Hello P,

Thank you for taking the time to leave some feedback. My apologies for the delay on your rebate. Each rebate case depends on various factors. Such as whether you have a self assessment record at the start of the process and so on. This, coupled with the delays from HMRC has caused your rebate to take longer.

I have contacted you to provide an update on your rebate. If you have any questions or concerns at all, please let me know and I will try my best to assist.

Best Wishes,
Ginny
Customer Success Manager

Rated 2 out of 5 stars

use at your own risk

I reached out to TaxHoot to see if I would be able to claim back some funds over the past 4 tax years. I was told I had a strong case and would likely get a decent some of money minus the fee from TaxHoot.
Many weeks down the line experiencing a mixture of form signing and being ignored, I eventually received an email detailing my rebate and the sum that TaxHoot would be taking. I was asked to respond to the email with my approval which I did, although not entirely happy as the sum I would receive was considerably less than first explained by TaxHoot. I then had to prove who I was so that TaxHoot could release the funds and to my dismay the sum was less than I had approved. I again tried to phone but was ignored and resulted in emailing with my concerns. I was just palmed off with excuses and no resolutions.
My opinion is that although I received a sum of money that I may have not got without TaxHoot's help, I have been misled.

25 April 2024
Unprompted review
TaxHoot logo

Reply from TaxHoot

Hello Arron,

Thank you for taking the time to leave us a review. I must clarify some things here! Upon your first call, we give you an estimate of the figure we expect to capture for you from HMRC. We stress that this is dependant on several factors and is an estimate until HMRC received our submission and releases the funds. The figure may be less or more depending on your income, previous taxes paid as well as if you made any claims previously. While the estimate gives you an idea of what we can potentially capture, we must comply with the HMRC guidelines and we cannot claim for more if the figures on your tax account do not reflect that.

Additionally, we must ask for some details to meet the AML compliance laws. This means that by law, we must confirm your identity by checking your ID and proof of address no later than 3 months. This is a simple procedure, all we need to see is an image or a scan of those details and we are good to go!

We do not intend to mislead you. We state from the start that the estimated figure we will be able to capture is a certain amount to give you a ball park figure. Our sincerest apologies this was not made clear to you. If you wish to confirm the amount HMRC has released to you, we can send you a screenshot of the breakdown, please email hoot@taxhoot.co.uk.

Kindest regards,
Ginny
Customer Success Manager

Rated 5 out of 5 stars

Quick and easy

Quick and easy. Really helpful staff (Megan Hann) and kept me updated with everything along the way

25 April 2024
Unprompted review
TaxHoot logo

Reply from TaxHoot

Hello Shaun,

Thank you foe leaving a review! Megan has seen your feedback and is glad you had a great experience with us!

Best Wishes,
Ginny
Customer Success Manager

Rated 5 out of 5 stars

Rebate

Received my tax rebate. Thanks to all at Taxhoot.
Dealt with Matt and Ginny. I was given details of what to do and how. Also regular updates which was helpful. Professional service.

22 April 2024
Unprompted review
TaxHoot logo

Reply from TaxHoot

Hello Scott,

Thank you for leaving a review! I am glad to hear you had a good experience while we capture your rebate. If you wish to do a claim for another year or have any questions at all, please feel free to reach out =)

Best Wishes,
Ginny
Customer Success Manager

Rated 5 out of 5 stars

I have just received my rebate thanks Megan

I have just received my rebate money so I’m very pleased :) Megan made the whole process super simple and easy to understand and kept me updated throughout. Megan will now be processing my new claim for this year too! Very pleased with Taxhoot!

23 April 2024
Unprompted review
TaxHoot logo

Reply from TaxHoot

Hello Clare,

Thank you for leaving us a review! I am delighted to hear you had a good experience with us.

If you have any questions or issues with your ongoing claim, please let me know and we will try our best to assist!

Best Wishes,
Ginny
Customer Success Manager

Rated 5 out of 5 stars

Megan Hann at taxhoot was really…

Megan Hann at taxhoot was really helpful and got the ball rolling with my tax rebate thanks very much!

23 April 2024
Unprompted review
TaxHoot logo

Reply from TaxHoot

Hello James,

Thank you for leaving us a review =). I am glad to hear you are happy with our service.

Best Wishes,
Ginny
Customer Success Manager

Rated 5 out of 5 stars

Great service throughout

Great service throughout, made the claim extremely easy to understand providing regular updates.

Would recommend Megan and Ginny :) thanks!

23 April 2024
Unprompted review
TaxHoot logo

Reply from TaxHoot

Hello Ollie,

Thank you for taking the time to leave us some feedback =). I am glad to hear you had a great experience with us! If you wish to continue with another rebate for 23/24, we will be contacting everyone in due time.

Best Wishes,
Ginny
Customer Success Manager

Rated 5 out of 5 stars

Matthew Fear explained the whole…

Matthew Fear explained the whole process and was at hand to answer any queries throughout the process, couldn’t ask for a better experience highly recommend.

23 April 2024
Unprompted review
TaxHoot logo

Reply from TaxHoot

Hello!

Thank you for taking the time to leave us a review. I am delighted to hear you are happy with our service and hope we can provide the same level of service if you decide to continue with us for the next tax year =).

Best Wishes,
Ginny
Customer Success Manager

Rated 5 out of 5 stars

Highly recommended

Really impressed with the efficient service received from Taxhoot. Having spent so much wasted time trying to get anywhere direct with HMRC its been very straightforward dealing with Megan. Highly recommended.

15 April 2024
Unprompted review
TaxHoot logo

Reply from TaxHoot

Hello Luke,

Thank you for taking the time to leave Megan a review. We really appreciate your feedback and Megan is delighted to hear you had a great experience with us.

Best Wishes,
Ginny
Customer Success Manager

Rated 5 out of 5 stars

Special mention to jack

Special mention to jack, who was very helpful and making the experience run smoothly! No obstacles, quick and easy process. Highly recommend using TaxHoot

17 April 2024
Unprompted review
TaxHoot logo

Reply from TaxHoot

Hello J,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with us. 😊

Best Wishes,
Ginny
Customer Success Manager

Rated 5 out of 5 stars

Thank you Tax Hoot

I found the process really easy as Tax Hoot did all of the hard work. It was great to receive money from the tax office that I didnt know I was owed. Thanks to Jack Newman who kept me informed every step of the way.

12 April 2024
Unprompted review
TaxHoot logo

Reply from TaxHoot

Hello Fiona,

This means the world to us! Thanks a ton for sharing your positive experience on Trustpilot!

Best Wishes,
Ginny
Customer Success Manager

Rated 5 out of 5 stars

I would like to take a minuet to thank…

I would like to take a minuet to thank Jack at TaxHoot for the seem less service he has provided making claiming my tax rebate very easy, I was simply a short phone call confirming details and expenditure with a few forms to sign and the money was in my bank within a few weeks, Jack was a great help and made the process very simple..

Thanks Jack @ TaxHoot 👏🏻

3 January 2024
Unprompted review
TaxHoot logo

Reply from TaxHoot

Hello Justin,

We appreciate your kind words and are delighted to learn of your satisfaction with our service. Thank you for your support.

Best Wishes,
Ginny
Customer Success Manager

Rated 5 out of 5 stars

Such a great experience

Such a great experience, would highly recommend!
Jack Newman was great from start to finish, keeping me well informed & updated on the process.

11 April 2024
Unprompted review
TaxHoot logo

Reply from TaxHoot

Hello BE,

Thank you sincerely for your favourable review. We greatly value your feedback and are pleased to hear of your positive experience with us.

Best Wishes,
Ginny
Customer Success Manager

Rated 5 out of 5 stars

Highly recommend

Recommended to me through a friend and the experience I had was great! All the paper work was sorted quickly and service throughout was brilliant!

20 March 2024
Unprompted review
TaxHoot logo

Reply from TaxHoot

Hello Henry,

We want to express our thanks for your glowing review. Your satisfaction is our priority, and we are thrilled to hear you had a great experience.

Best Wishes,
Ginny
Customer Success Manager

Rated 5 out of 5 stars

Quick and easy

Quick and easy. Really helpful staff (Jack Newman) and kept me updated with everything along the way

16 February 2024
Unprompted review
TaxHoot logo

Reply from TaxHoot

Hello James,

Jack is delighted to hear that you had a great experience with him! Thank you so much for taking the time to leave us a review =)

Best Wishes,
Ginny
Customer Success Manager

Rated 1 out of 5 stars

Amateurs

A bunch of jokers - avoid at all cost.
When you deal with a company such as this, you expect precision, but you get the opposite. I could go on for hours listing their mistakes, and how they blame HMRC, if there is a problem.

My claim began in earnest on the 6/11/23. On the 28/03/24 I was told that HMRC had closed the window, for that particular tax year (the year I was claiming).

Do yourself a favour - make the claim directly with HMRC.

Today, the 01/07/24, I just received this sponsored message on LinkedIn from Matt Fear. Quite astonishing.

"Navigating self assessment tax returns is now effortless with TaxHoot!
Whether you're self-employed or part of the CIS scheme, our comprehensive service ensures accurate, timely, and hassle-free tax filing.
Benefit from affordable pricing, a prompt 6-8 week turnaround, convenient online booking, and full bank and invoice reconciliation. Let TaxHoot simplify your tax season—click below to take the stress out of tax filing."

All I can say is "Quality".

Two months have passed, and I still don't know how Ginny is going to rectify the situation.

Do not use these people.
Do not use these people.
Do not use these people.
Do not use these people.

11 April 2024
Unprompted review
TaxHoot logo

Reply from TaxHoot

Hello Stewart,

Thank you for taking the time to leave us a review. I would like to extend my apologies on behalf of TaxHoot as well as my team for the experience you had with us.

I know you had an extensive discussion with one of our directors about this, but please let us know if there is anything we can do to rectify the situation.

Best Wishes,
Ginny
Customer Success Manager

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