TaxHoot 

Thank you Taxhoot for all your help in achieving a great result for me. You explained perfectly, every step I had to take. Thank you in particular to Alex who was very helpful.
I will share your details with friends to avail of your wonderful service.

Had a really good experience with tax hoot , Jack Newman took care of everything for me and kept me up to date every step of the way ,

Honest, thorough, competent and responsive. The service provided is excellent

Today I had the pleasure of dealing with Alex at taxhoot. What a helpful, polite and patient young man. Nothing was too much trouble, even when he had to explain things several times. This company really care about providing excellent customer service and delivering results for their clients- thank you.
I would highly recommend

Strong personable customer engagement, which was met with a great outcome.

Consistent communication throughout the process, with a very candid delivery.

Strong recommendation for anyone requiring support with their Tax.

DO NOT USE unless you wish to run the risk of being misled for almost 12 months! Taxhoot team mislead me with my self assessment - claiming expenses without evidence to support and advised this was not a requirement due to their special arrangements with HMRC in order to drive up their own fee recovery.

A lot of wasted time, failed to provide weekly updates as advertised or chase HMRXC regularly on my behalf and in the end told me to contact HMRC and deal with them direct after approx 8 months! I have now now lost the opportunity to issue a valid claim with HMRC and they have subsequently cancelled.
During the process my Tax Code was amended for 2023/24 tax year indicating i had been pid £5000 in expenses, impacting me financially on a monthly basis for the remainder of the 2023/24 tax year.

Wouldn't recommend and suggest that people avoid. . Managed to get claim removed with HMRC despite no help from Taxhoot.

AVOID USING TAXHOOT!!

Absolutely horrendous, lost my records twice. Fail to keep in touch, provide updates or even respond to a simple email. My application is completely lost halfway through. Months down the line I’m no further forward and they’re asking me to start again from the beginning at the back of their “massive queue”.

Avoid this company at all costs

UPDATE - We are now a further 2 months down the line and still in the same position as day one. The team can't even get my address right when sending my forms away, which has resulted in several rejected applications. My rebate figure was wrong due to the team ignoring my forms and using the wrong figures. I have requested this to be amended but have been ignored yet again. This is company is a shambolic organisation that have nothing to offer other than their vast catalogue of errors and inability to respond to your calls or emails.

DO NOT USE unless you wish to run the risk of being fined by HMRC! Taxhoot team mislead me with my self assessment - claiming expenses that weren't applicable in order to drive up their own fee recovery. A lot of wasted time and now lost the opportunity to issue a valid claim with HMRC. Wouldn't recommend and suggest that people avoid. Poor communication also; all of the team hide behind emails and don't give out telephone numbers. Managed to get claim removed with HMRC despite no help from Taxhoot. AVOID USING TAXHOOT!!

The taxhoot staff were very helpful and communicated often. No problem was too big for them and they did what they could to help with my claim. It was fairly quick and simple, I would definitely recommend and have recommended to friends and family.

I had a one on one with my accountant and had a great experience, I got told what I was getting and I got what I I was told,,it all went smoothly,,I could contact as and when and get a response immediately,,would recommend

Thanks for absolutely NOTHING taxhoot. This company promise the world and deliver nothing!!!! Bailey Spencer and Ginny what’s her name are supposed to be looking after my claim but their communication is shocking. Bailey started off my claim in late October 2023 and I’ve heard zero news updates about it since. I’ve whatss appd Bailey numerous times and he doesn’t even bother to open my messages. As for the ‘customer update service’ girl Daiva she’s even worse!!!!! She doesn’t have the decency to reply to my emails. Clearly these two employees of taxhoot are in no way carrying out their duties of what is expected of them by taxhoot.

Please AVOID this company at all costs. YOU ARE WASTING YOUR TIME if you submit a claim through them.

UPDATE!!!! Still getting ignored by Bailey and Ginny and STILL waiting for my tax refund from October 2023. I will be complaining to the Managing Director about these two.

Taxhoot ghosted me. They took my case in July 2023 and they still haven't got anywhere with my tax refund. I recieved a letter from HMRC in Feb 2024 and sent it to Fraser at Taxhoot and asked for an update. No response. Emailed again to Fraser and the generic email and again No Response??!! Going to do my own tax return now, just wasted 8 months waiting for Taxhoot to do nothing

UpDATE Taxhoot contacted me following my review and have promised to continue with my claim FOC and expect a quick result. I'll update once its come through but have been given assurances which I appreciate

14.9.23 UPDATE Carhoot came through with what was agreed to do the work FOC. It still took a while but that was the fault of HMRC but Matt came through and I got responses to emails same or next day by him or another at Carhoot. Would definitely use in the furniture

Clear and instructive detail from the outset from Jack and the team, over delivered on estimate couldn’t recommend higher

Was given an estimated tax rebate of £3500.00 on information provided, then when email came through it was £1400 less Taxhoots chunky £500 slice - very disappointing and misleading

Wow! Firstly never knew I could claim any of this back! From the start it was a straight forward process with a very clear customer orientated company. Always someone to speak to, I was guided through the process throughout and never left with a question unanswered.

Would highly recommend this stress free and easy process to anyone who hasn’t been able to claim back these expenses!

Special thanks to Sarah Cook, who was the member of staff that I spoke to the most, you are a credit to the company with your polite and professional attitude!

I found it fast and ease you where very helpful and patient

I have been in touch with Megan regarding my rebate and she has been so helpful and knowledgeable throughout the whole process. She answered any questions or concerns and made the process so easy and straight forward - I had a great experience and I would recommend Taxhoot to anyone wanting to secure a rebate with a trustworthy organisation. Can’t thank you enough! 5/5

A fantastic service by all at taxhoot would highly recommend

Brilliant service, everything made very straight forward, highly recommended