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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent customer service, highlighting the helpfulness and professionalism of the staff. Many people are also very satisfied with the quality of the products, finding them to be exactly as described and performing superbly. The delivery service is consistently noted for its promptness and efficiency, with many appreciating the quick arrival of their orders. However, some people were dissatisfied with certain aspects of the customer service, mentioning issues like slow responses or difficulties with returns and replacements. A few other people also felt that the product received was not what they ordered or that there were problems with product quality, such as items arriving faulty or not as expected.

What people talk about most

Product

Reviewers mention positive feedback about product quality and functionality. Many customers found products... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the helpfulness and efficiency of... See more

Quality

Customers generally report positive experiences with product quality. Many reviewers praise items like... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising fast and speedy delivery, often... See more

Service

People report positive experiences with service. Customers consistently praise the excellent customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently bought nothing ear earbuds and they look amazing and have very clear vocals, strong bass, and a pretty solid noise cancellation for the price. Battery life is decent, and the case is compac... See more

Company replied

Rated 5 out of 5 stars

The product is superb! It is exactly as described - lightweight, great size, extremely powerful, long battery life, useful tools, easy to empty and very stylish! Infinitely better in every way that th... See more

Company replied

Rated 5 out of 5 stars

I was a little dubious, having not heard of this company or Hoover before. However the reviews and price won me over. A fantastic piece of kit. Cleans like a dream, and the light on hardwood flooring... See more

Company replied

Rated 5 out of 5 stars

Putting the pieces together - thought I'd be able to rely on the instructions book but print and diagrams not sufficient. So I tried YouTube but this was very fast and not designed for new owners rece... See more

Company replied


Company details

  1. Electronics store

Written by the company

Discover premium brands at low prices at TechShack. Experience exclusive outlet and wholesale prices on smartphones to drones, cameras, and more, find the gadgets you need without breaking the bank. Shop now!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

189 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

TechShack: Great Customer Service and Communications

Upon request my order was cancelled and I was informed. I cannot fault their customer service and will certainly do business with them in the future

17 July 2024
Unprompted review
TechShack logo

Reply from TechShack

We are pleased to hear that you were happy with the service received. Hope to see you again soon!

Best wishes


Ben

Show reviews in all languages. (189 reviews)

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