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Rated 1 out of 5 stars

The camera "HAYEAR" that i recently purchased from Teknistore it came out to be a counterfeit. I sent the picture with the camera at the manufacturer and they noticed that the usb port is black, when... See more

Rated 1 out of 5 stars

I bought a camera for my microscope, but is impossible to update the firmware due to the manufacture that has stoped the production of that cip. I asked for refunding so i can buy a better one, but th... See more

Company replied

Rated 1 out of 5 stars

The firmware for my device is only available online for customers inside China, but this seller is operating in Europe where customers cannot obtain the firmware. TekniStore support refuses to help me... See more

Company replied

Rated 1 out of 5 stars

Absolute con. Despite several requests for refund for item which was never received each request is responded to with a new (different) tracking number. Stay away from company. Wish I'd looked at re... See more

Company details

  1. Mobile Phone Shop

Information provided by various external sources

Teknistore was founded in 2013, specializing in foreign trade e-commerce. From there it developed into an online retailer for almost everything you need for living and entertaining. We have 2 offices, one in Hong Kong and one in Shenzhen. Teknistore's heart is in Shenzhen it is where all the Teknistore magic happens, there you will find our main office housing 500+ international employees from customer service to product managers. The whole team is committed to providing low price, high quality products and professional services to global customers.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

690 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent communication and servcie

Excellent communication and sent me the latest watch at the same price as the one I originally ordered.
Their representative Lisa has been extremely helpful.
Will definately buy from this company again.

8 October 2019
Unprompted review
Rated 5 out of 5 stars

Good service

Good service, and everything arrived safe and sound in South Africa, which is a bit of an achievement in itself.

2 September 2019
Unprompted review
Rated 5 out of 5 stars

A great customer service

My experience with Teknistore customer care was very good. I have bought a smartphone that wasn't the right model for me (OS languages: only chinese and english, my fault), and I opened a ticket to communicate this. They kindly trusted me, and I have received the authorization for a RMA. Thank you so much!

29 August 2019
Unprompted review
Rated 4 out of 5 stars

We didn't manage to get the item, but...

We didn't manage to get the item we ordered because it was out of stock. Teknistore customer service has been really helpful, offering to exchange the notebook we ordered with another one without paying it more. We had to refuse because it wouldn't have arrived in time, and they had immediately made the refund. We'll probably order something else on Teknistore in the future.

10 August 2019
Unprompted review
Rated 5 out of 5 stars

Teknistore online Shop.

An excellent and reliable Online shopping store.
Very careful packaging.
Item as described.
I highly recommend It further.
P. S use "Aftership" App to trace your order.

27 July 2019
Unprompted review
Rated 1 out of 5 stars

Bad business practices

After reading other real reviews I have come to the conclusion that my order will not arrive anywhere near the allotted time frame.
It has been nine days and the shipment is still in preparation even as it is supposed to arrive after 10 days.
This tells me that, mirroring other reviews, the product is actually out of stock and I will first have to wait for it to be restocked before the shipping process can begin.
This is unacceptable and I will try to refund after the time frame has passed.
If this review has not changed then that means the order still has not arrived.

27 July 2019
Unprompted review
Rated 5 out of 5 stars

Good store

Good website and good prices for the product I bought. Nothing to report on delivery times, all in the norm

22 July 2019
Unprompted review

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